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Row NYC Hotel

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13,529 Reviews from our TripAdvisor Community

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Showing 9,544: English reviews
northern ireland
Reviewed yesterday NEW

Good location, however cleanliness leaves a lot to be desired. Housekeeping limited & although made bed everyday that was it. Room was not cleaned, toilet roll we had to ask for. Cotton buds & coffee spillages in Bin that were not ours! Leaking toilet, had to keep a towel on the floor to soak up water.

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Helpful?
Thank Angela026pink
Liverpool, United Kingdom
Reviewed yesterday NEW

The hotel had 2 different type of staff they were either extremely helpful or very abrupt. One female receptionist walked away when we queried the additional charges saying "my shift is over" it is hard to fathom how the team can be so different in their approach. Later a male receptionist went through the ballooned was excellent at explaining what...

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Helpful?
Thank 5araml
Singapore, Singapore
Reviewed yesterday NEW

Overall a very pleasant experience.Staff on hand was helpful especially Manager Ms Sabatini who made the difference between a mediocre hotel and a truly 5 star experience.Other staff members could really take the cue from her. I would definitely stay with the Row again.

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Helpful?
Thank mdselim2016
Pittsburgh, Pennsylvania
Reviewed 2 days ago NEW

Headed into NYC for just a few days before a flight overseas. Found a good price for ROW and was very surprised to find that this bustling property had good service as well as a good price. Staff at reception always pleasant, coped well with our room not being ready, immediately providing place to store bags for a few hours...

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Helpful?
Thank Davehere
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for the 4-star rating and review, Dave! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic our team made you feel so welcome and accommodated your needs. That's what we like to see! We look forward to sharing an even better experience with you next...

Billericay, United Kingdom
Reviewed 2 days ago NEW

Stayed in a standard room.It was compact but fine,Room and linen clean but the corridors to the room were very grubby.Local charges are quite high around 25$ per night!Location fantastic and central in NYC.Luggage drop off staff really friendly.

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Helpful?
Thank Mo H
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

We appreciate the 4-star rating! We're happy you had a pleasant stay with us and enjoyed our prime location! It's great our team made you feel so welcome! However, we're disappointed that your stay with us was less than ideal. We look forward to hosting you again soon for a more positive experience. Have a beautiful day!

Reistad
Reviewed 2 days ago NEW

Nice hotel, some of the room's where a little bit old, but it was clean and had good bed's. Staff where really nice, and very helpfull. Close distanse to Time Square, just around the corner. The same fore underground, dinner and breakfast plases. We could easily come back to this place.

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Helpful?
Thank Marius K
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for the 4/5 rating, Marius! We're happy you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location and comfortable rooms. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a...

Blackburn, United Kingdom
Reviewed 2 days ago NEW

English Couple traveling aged 22 Positives... Clean rooms Good check in Very good quality WIFI Place to store bags after check out Average size rooms Great location Overall a good hotel to stop if your going to see the sites Noise on the roads were quiet on the 19th floor we stopped on Negatives... Lifts were slow at times Superior...

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Helpful?
Thank Chris B
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for the great review, Chris! We're happy you had such a pleasant stay with us at RowNYC! We hope to offer top-notch service and convenience for our guests. It's fantastic you enjoyed so many of our convenient amenities and prime locations. We appreciate your kind words and look forward to hosting you again soon to share an even better...

Doral
Reviewed 2 days ago NEW

Perfect Location , facilities ,the bar was great , the music , the food specially the donuts and the hamburger.i really like the system of th elevators . En general excelente pero necesitan mejorar la atención al cliente.

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Helpful?
Thank X5068PWcarlosp
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for the 4-star review, Carlos! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our prime location and atmosphere. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely day!

Asheville, North Carolina
Reviewed 2 days ago NEW

Location, Location, Location! Close proximity to Times Square, Rockefeller Center and Theater District. Rooms were small, as all other NYC hotels. Had a great visit but would not recommend the hotel restaurant.

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Helpful?
1Thank Laura B
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for the 4-star rating and review, Laura! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely...

Liverpool
Reviewed 2 days ago NEWvia mobile

I stayed here for 2 nights, whilst in NYC on business. My room was tiny, dark and miserable, very much in need of a refresh. The public areas are nice, but once you get in the lift and head upstairs, it's like going back about 40 years. To top it all the maid just walked straight in and found me...

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Helpful?
1Thank Paul B
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

We appreciate the feedback, Paul. We're disappointed that your stay with us was less than ideal. We hold ourselves to a higher standard. Once again, thank you for the valuable feedback. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience. Have a great day.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 

Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036-3901
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $174 - $658 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Reservation Options:
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Hotel Style:
#201 Luxury Hotel in New York City
#233 Romantic Hotel in New York City
#237 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Row NYC Hotel staff and other travellers.
287 questions
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Plaistow, New Hampshire
4 months ago
Glasgow, United Kingdom
London, United Kingdom

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Questions? Get answers from Row NYC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles 5araml, 9 Dec 2016 | Read review
“fourth floor has views”
 of 5 bubbles cochapin, 7 Dec 2016 | Read review
“Request a high floor”
 of 5 bubbles Jeccy56, 7 Dec 2016 | Read review
“If your going to stay here request a room at a higher level Very noisy”
 of 5 bubbles 300paulaw, 7 Dec 2016 | Read review
“Be sure to check in early...they will clean your room before the 4 pm check in ....”
  • Tv and closet
  • nice comfy bed
 of 5 bubbles Missvonlipi, 6 Dec 2016 | Read review
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