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Row NYC Hotel

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Row NYC Hotel
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15,758 Reviews from our TripAdvisor Community

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Showing 11,347: English reviews
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Dublin
Reviewed yesterday NEW

Very pleased with the location of the RowNyc and the many eating places close by. The shuttle service recommended by the hotel to bring our family group to and from JFK was excellent. Would recommend the Row to friends and will stay there again if we're ever in New York.

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Thank E8998BJsandram
New York City, New York
Reviewed yesterday NEW

We stayed at The Row NYC for our first trip to the city. Friendly staff. German Romero was great assisting us with our room check in. The room was tiny but we didn't need a whole lot of space for the two of us. Nice storage areas though. Would have liked to have had a refrigerator. The baseboards were dirty-which...

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Thank s_hutchins44
South Bend, Nebraska
Reviewed yesterday NEW

I have never experienced a hotel stay with such poor customer service and staff communication. I bring large groups here, and I struggle to get help from managers. A teenage girl in our group got trapped in the elevator for 1 hour. The hotel staff didn't call the firefighters after they told me they did. Girl got out, and another...

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Thank dallemmers
Oslo, Norway
Reviewed yesterday NEW

The hotel has a great location near Times square, but our room was tiny and very noicy. There is a huge fan outside between the buildings that make a lot of sound, in addition to the enormous A/C inside the room.

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Thank Espen M
.
Reviewed yesterday NEW

Room was not ready upon arrival at 8 pm!!! Service told us this happens quite often.... we were offered a smaller room which we denied. At 9:30 we finally could move into the room we actually paid for.

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Thank steffena967
Washington
Reviewed yesterday NEW

Great Stay for 2 nights. Rooms are small, and some paint chipping in my room that was pretty noticeable, but beds are comfortable, and hot water in the bathrooms. The Restaurants and Lobby area downstairs are fantastic. Great location.

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Thank rfitzpatrick365
West Babylon, New York
Reviewed yesterday NEW

From the check in counter to the bellman everyone was super attentive and nice. Smiles and excellent customer service continued at the hotel bar with bartender Raphael. The gym had tvs on the equipment so bring your earbuds.

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Thank Sandylynn E
Singapore
Reviewed yesterday NEW

Excellent . Stayed here on several occasions.love the hip ambience and the convenience!if it's cold or rainy and u need food besides room service it's connected to a Hoo food court called city kitchen with an excellent mix of stalls, love the ramen and lobster roll here! Especially the ramen! Also it's in a very convenient spot for food and...

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Thank 804felixn
Coopersburg, Pennsylvania
Reviewed 2 days ago NEW

He server we had in the hotel bar, Lilli, was fantastic! She was so attentive and personable, great personality 👍Everyone was very helpful and ready to answer any questions plus give suggestions and directions when needed.

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Helpful?
Thank Debbie I
ROWNYC, General Manager at Row NYC Hotel, responded to this review

Thanks for the 4-star rating, Debbie! We're thrilled you had such a wonderful experience with us! It's outstanding our team took such great care of you and made you feel so welcome. We aim to please and your praise for our team lets us know we're doing our job! We look forward to hosting you again soon for an even...

Lincoln, Nebraska
Reviewed 2 days ago NEW

The Row NYC hotel had friendly staff which helped to make an enjoyable stay. The rooms were kept clean and so was the rest of the hotel. The staff was willing to help us navigate New York City in any way that they could! Hotel is also in a very convenient location for tourists. I would highly recommend to anyone.

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Thank taylor375
ROWNYC, General Manager at Row NYC Hotel, responded to this review

Thank you for the outstanding review, Taylor! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 

Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036-3901
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $234 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Reservation Options:
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Hotel Style:
#17 Green Hotel in New York City
#203 Luxury Hotel in New York City
#233 Romantic Hotel in New York City
#237 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Row NYC Hotel staff and other travellers.
347 questions
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New York City, New York
Plaistow, New Hampshire
8 months ago
Glasgow, United Kingdom

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Questions? Get answers from Row NYC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I've stayed here several occasions. Love the convenience and hip ambience ! If it's rainy or snowing and u need food besides room service, it's connected to a hip food court called city kitchen! Love the mix of stalls there! Especially the ramen! Also it's in a very convenient spot for food and musicals / plays as well as shopping!”
 of 5 bubbles 804felixn, 25 Mar 2017 | Read review
“Corner rooms are larger.”
 of 5 bubbles 131debbiei, 24 Mar 2017 | Read review
“room too small....our lugagge don´t fit inside the room. too tight.”
 of 5 bubbles U1105AEfernandob, 24 Mar 2017 | Read review
“The higher up, the less noise! You are on Time Square!”
 of 5 bubbles , 24 Mar 2017 | Read review
“High floors probably more quiet in this busy Manhattan area.”
 of 5 bubbles 739bellap, 24 Mar 2017 | Read review
5 of 5