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Aloft Harlem

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Aloft Harlem
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638 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Reviewed 2 days ago NEWvia mobile

The hotel is funky and the design pays a lot of attention to detail. The room was clean and the staff was friendly and helpful. It is better for short stays because of the lack of traditional storage but there is plenty of desk space if you need to get work done. Excellent location if you are doing anything in...

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Helpful?
1Thank E H
New York City, New York
Reviewed 1 week ago

my boyfriend loved the hotel but it was a little too small for me. Room didn't have free fridge & microwave. there is a fitness center but no pool. however, location is excellent. Lots of places to see and fantastic restaurants in the area.

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1Thank cyncynx11
Reviewed 4 weeks ago

I you're looking for the only hotel in Manhattan without fully functioning Wifi, this place is for you. Rooms that overlook a brick alcove appear t.o be the problem. Front desk night shift did all they could to help, day shift tried to blame me. My devices work perfectly everywhere in New York -- except here. Offsite hotel tech support...

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Thank Paul W
Jay D, General Manager at Aloft Harlem, responded to this review

Dear PW, The hotel's complimentary internet is in a secure network which may have been the cause of your device not working. This appears to be an isolated instance and we apologize for the inconvenience. The 24 hour support team resolves 99% of connectively issues. The alcove room in the inside court is one of our most popular rooms for...

Wodonga
Reviewed 4 weeks ago

This was the first time I had stayed in Harlem or even visited while in NYC. The hotel was great and reasonably priced. The rooms were a good size and the staff were very friendly and helpful. There is no restaurant but you can get buy snacks in the lobby 24/7 and also free tea and coffee. It is close...

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Helpful?
Thank Yvette C
Jay D, General Manager at Aloft Harlem, responded to this review

Dear Yvette, Thank you for taking the time to comment on our hotel. The hotel is a treasure in a wonderful part of Manhattan. Enjoy your travels, JDean General Manager PS: Fall in Central Park is a great time to walk around the Park.

Minneapolis, Minnesota
Reviewed 4 November 2016 via mobile

I'm a loyal Starwood member who usually stays at W and Aloft properties. This is my #1 NYC hotel -- great customer service and larger-than-normal NYC hotel rooms. Plus, it's one express subway stop to Columbus Circle and two to 42nd/Times Square area. And the prices are often much lower than other Manhattan hotels. Finally, Harlem is a great neighborhood...

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1Thank Tal99
Montreal, Canada
Reviewed 3 November 2016 via mobile

considering that nyc is not a cheap area, the price of this hotel is very reasonable. we had a great stay, good bed, good sleep. Overall, we are quite satisfied with the stay. the downside is that there was no convenient parking spot nearby, but i guess it cannot be helped as the area is filled with cars. The hotel...

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1Thank Atlantis M
Jay D, General Manager at Aloft Harlem, responded to this review

Dear Atlantis, The Aloft Harlem is one of the best values in New York City. The hotel offers valet parking for a nominal fee. Just leave your car in the Hotel Loading Zone and bring your keys to the front desk. Its hassle free. Sincerely, JDean General Manager PS: Circle line cruise around Manhattan is one of my favorite trips.

Nipomo, California
Reviewed 1 November 2016

Room was great and reasonably priced for NYC. Not very close to the main attractions in NYC but there is an express subway stop very close so it was not a problem. Very fast to get to the main part of the city for sightseeing etc. Staff was helpful and nice. Very good Mediterranean restaurant just a few doors down....

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2Thank nwahl173
Los Angeles, California, United States
Reviewed 31 October 2016 via mobile

I've stayed here about a dozen times but stopped because they inexplicably upped the rate. I was very annoyed because, while Harlem is my hometown and I love it, I thought the rate had quickly been inflated! Well, I'm baaack!!! It's convenient to subway and bus lines. Near the Studio Museum, the Apollo Theater, and it's easy to get to...

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Thank Paula M
Marina del Rey, California
Reviewed 30 October 2016 via mobile

Great hotel in Harlem, close to amenities and Columbia University (15 minutes walk). Very stylish interior, and rooms. My room was large and nicely designed which was lovely after staying at an expensive tiny hotel room in Chelsea. Neighbourhood is very lively, and out-and-about. It was my first time in Harlem and took a couple of days to get used...

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Thank tolgad678
Portland, Maine
Reviewed 28 October 2016

Aloft Harlem was satisfactory but it did not meet my expectations for a Starwood property. While the staff was nice enough I just didn't feel that the customer experience rose to the level I expected. The king room was a decent size but the lighting configuration was a very frustrating. There were only two main light switches - one for...

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2Thank MibletfromME

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Staying in Harlem

Neighbourhood Profile
Harlem
As a hub of African American culture, Harlem has played a vital role in the history of New York City. Today, the neighbourhood is as vibrant as ever as new businesses and developments go up next to local institutions. The heart of the neighbourhood is bustling 125th Street, where street vendors and historic landmarks like the Apollo Theater mingle with big-name stores. Turn down almost any corner, and you’ll discover some of the most beautiful blocks in the city, filled with handsome brownstones, soul food restaurants, corner shops, and scenic parks. For a taste of a real New York neighbourhood, it’s hard to top a visit to Harlem.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Aloft Harlem hotel is steps from the Apollo Theater, Central Park, and NYC express subway stations. Our boutique accommodation has free wifi, on-site dining, and Plug & Play equipped guest rooms. ... more   less 

Additional Information about Aloft Harlem

Address: 2296 Frederick Douglass Blvd, New York City, NY 10027-5324
Region: United States > New York > New York City > Harlem
Price Range: $220 - $679 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aloft Harlem 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Aloft Harlem Hotel New York City
Hotel Style:
#134 Business Hotel in New York City
#213 Romantic Hotel in New York City
#238 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Harlem staff and other travellers.
7 questions
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Questions? Get answers from Aloft Harlem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get one not facing the street if you want quiet”
  • comfy bed
  • loved the toiletries
  • sexy sink
  • vinyl art
 of 5 bubbles jas0719, 27 Oct 2016 | Read review
“Pick a room that is not on Frederick Douglass”
 of 5 bubbles NatashaExploresWorld, 21 Oct 2016 | Read review
“Ask for a room with a view!”
 of 5 bubbles dturner81029, 7 Oct 2016 | Read review
“Rooms higher up are less noisy”
 of 5 bubbles Dynamitetravel, 5 Oct 2016 | Read review
“We had 2 different kinds of room. Room numbers "X14" is more spacious.”
 of 5 bubbles Kopi-O, 30 Sep 2016 | Read review
5 of 5
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