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DoubleTree by Hilton Hotel New York City - Financial District

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DoubleTree by Hilton Hotel New York City - Financial District
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2,097 Reviews from our TripAdvisor Community

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Showing 1,811: English reviews
Chicago, IL
Reviewed yesterday NEW

I wasn't impressed with the cleanliness of the hotel. Simple things - hair next to the new bar of soap in shower and the faceplate for the plug was off and needed to replaced some. I didn't charge my phone with it as it didn't look safe.

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Helpful?
Thank PVRWeddingPlannerTD
Helsinki, Finland
Reviewed yesterday NEWvia mobile

Stayed for 4nights, on the 35th floor. Clean, modern decor, good bed, view of the sea(a little bit anyway), good customer service etc. Really no flaws, the wait for the elevators wasnt that bad either. Situated close to subway stations, duane reades, dunkin just around the corner, good bar next to the hotel. Would recommend if you prefer not to...

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Thank P_H_Helsinki_Finland
Long Island NY, United States
Reviewed yesterday NEW

Very friendly and professional staff, the rooms were very clean and comfortable. If you want to be in lower Manhattan it is hard to beat this location. Also has the benefit of an excellent Italian restaurant on the ground floor.

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Thank Philip B
Rehoboth Beach, Delaware
Reviewed 2 days ago NEW

The location is great however elevator service is so inadequate that we sometimes waited 15 minutes for an elevator. The buffet breakfast is not as good as other Doubletree restaurants. No omelette and no plates set out for breads or muffins or any of my three day stay. Rooms are small but quite comfortable. .

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Helpful?
Thank Jim M
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for staying with us and for reviewing your experience. Although you liked our location and rooms, we are sorry for problems you encountered with the elevator and apologize for the wait time issues. Our elevator speed is established by local code, and we cannot change it. We regret that your stay was less than perfect, but we are...

Reviewed 2 days ago NEW

This is the second time my husband and I have stayed at this hotel. We chose to stay at the hotel again based on our previous experience. We like the location of the hotel and the staff is very friendly. Because of the location, you do hear some exterior noise (especially since they were doing construction in the building across...

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Helpful?
Thank LaurenB729811
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

It was our pleasure having you stay once again at the DoubleTree by Hilton Hotel New York City - Financial District. I am happy that you were pleased with our helpful team members and the location of our hotel. We are glad we were able to meet your expectations, and look forward to seeing you and your husband on your...

belo horizonte
Reviewed 2 days ago NEW

Excellent hotel in the Financial District. Great location with 4 metro stations in walk distance from the hotel. If you don't want a touristy and crowded area, this is a great hotel. Unlike what we imagined, there are several pubs within walking distance from the hotel and we even became friends of Barry, the waiter of the pub next door....

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Thank pierremagalhaes
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

It was our pleasure accommodating you at the DoubleTree by Hilton New York City - Financial District. Thank you for your wonderful words about our hotel and it is great to know you enjoyed the convenience of our location so much. We appreciate you sharing your satisfaction online and look forward to serving you again. Martin Owens Front Office Manager

Sheffield, United Kingdom
Reviewed 2 days ago NEW

Lovely hotel , the location is great to get out and about , nice clean rooms with amazing shower, i never tried the bar and restaurant as ate out every day, we just used the hotel as a base to sleep , nice friendly staff, luggage storage area and the guys who work that are lovely, the only grumble and...

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Thank Swallow82
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for reviewing your stay at the DoubleTree by Hilton New York City - Financial District. We are happy to know you were pleased with the location of our hotel, your comfortable room, and our friendly staff. We appreciate your feedback and look forward to your return. Martin Owens Front Office Manager

Atlanta, Georgia
Reviewed 4 days ago NEWvia mobile

There is nothing particularly special about this hotel, but it was a pleasant stay, especially at a nightly rate< $200. The location is great, close walking distance to downtown sights, with close proximity to a few subway stations for trains to uptown and Brooklyn. The front desk staff were also helpful. The hotel room was a bit dated, but did...

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Thank Yoey679
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for reviewing your recent stay at DoubleTree by Hilton New York City - Financial District. We are glad to know that our location in the Stone Street Historic District of Manhattan, close to all the attractions was perfect for your needs and our facilities adequate. We regret any inconvenience caused while you were here. We look forward to...

Zephyrhills, Florida
Reviewed 4 days ago NEW

Room was small. We had long waits for the elevators every time. The AC in our room was not working right, maintenance had to come work on it every day that we were there. Never really got fixed so we were either freezing cold or sweating hot. On the Positive side, we a had a beautiful view of the One...

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Thank gottwins04
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thanks for taking the time to let us know about your recent stay. I apologize for the problems you had as the air conditioner was not working properly and for the inconvenience, this caused you and your family. We conduct ongoing preventive maintenance and regrettably, we didn't get to this in time. We are sorry this put a damper on...

Carmel, Indiana
Reviewed 5 days ago NEW

If your business takes you to very end of Manhattan in the financial and legal center, you might want to consider the DoubleTree by Hilton on Stone Street in NYC. It has fine help and they try hard but the rooms are average and the Antinori Bar/Restaurant is OK. Plenty of other restaurants around the area that are most likely...

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Helpful?
Thank ralphwilhelm1
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for reviewing our hotel. I am glad you appreciated how close we are to the heart of the financial world and it was convenient for your business trip as well. I appreciate your observations and hope your overall stay was a comfortable one. I hope we will have the pleasure of welcoming you again when your travels bring...

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Staying in Financial District

Neighbourhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about DoubleTree by Hilton Hotel New York City - Financial District

Address: 8 Stone Street, New York City, NY 10004-2202
Region: United States > New York > New York City > Financial District , Manhattan
Price Range: $181 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel New York City - Financial District 4*
Number of rooms: 399
Reservation Options:
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Hotel Style:
#208 Luxury Hotel in New York City
#234 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel New York City - Financial District staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel New York City - Financial District staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floor due to the slow elevator”
 of 5 bubbles LaurenB729811, 8 Dec 2016 | Read review
“Ask for City View”
 of 5 bubbles gottwins04, 6 Dec 2016 | Read review
“We stayed on upper level; unclear if any room can view the water that is quite nearby.”
 of 5 bubbles ralphwilhelm1, 5 Dec 2016 | Read review
“I guess if you are on a high floor you have better chance the elevator is not full, but that's only a guess.”
 of 5 bubbles zhouluke, 24 Nov 2016 | Read review
“Subway is close by for easy access to the city”
 of 5 bubbles DavidJ716, 21 Nov 2016 | Read review
5 of 5
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