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Element New York Times Square West

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Traveller (2025)
Room & Suite (1069)
Dining (67)
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Overview
  • Excellent36%
  • Very good42%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“free breakfast”(216 reviews)
“times square”(532 reviews)
“full size fridge”(65 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Additional information
Offers from Element New York Times Square West
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Special Offer: Book Early and Save
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,447)
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1,231 - 1,235 of 2,728 reviews
Reviewed 18 October 2014

Why Yes - Decent location if on business and meetings or offices are nearby - Overall clean, large rooms (for NYC standards) - Comfortable bed - Fridge and mini kitchen bar in select upgrade rooms Why Not - Only 3 elevators in hotel with over...More

Thank Jonathan Q
Reviewed 16 October 2014

I am a fan of modern style but the W has terrible service in the US so I tend to avoid that chain. The Element chain however combines the modern style with friendly service in my experience and this hotel matched that expectation. The staff,...More

Thank EsteM18
Reviewed 16 October 2014

stayed here sept 30- Oct 4 2014. Stayed about same time period in 2013. A big change- downward- from 2013. Lobby area very dingy and dirty. Bathroom door in room so warped it would not close. Breakfast very basic and poor quality from 2013- and...More

2  Thank Virginia G
Response from Megan L, Starwood Hotels at Element New York Times Square WestResponded 23 October 2014

Dear Virginia G, Thank you for being a loyal guest of ours and taking the time to share your review with us. We are disheartened to hear you were disappointed with your recent experience. We aim to maintain a clean environment, so we have addressed...More

Reviewed 16 October 2014

Stayed here after a nightmare experience at another New York hotel. Upon hearing my plight the staff here couldn't have been more helpful and gave me an upgraded room on the 39th floor with a view to die for. I found the hotel staff courteous...More

3  Thank NoelHT
Reviewed 13 October 2014

We stayed at this hotel for a weekend in October. We had a room on the 40th floor. The room itself was nice, with a mini kitchen and fridge, which was helpful with a baby. But there was this LOUD LOUD ANNOYING whistling that kept...More

Thank Nazish H
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
USD 200 - USD 465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 200 - USD 465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2025)
Room & Suite (1069)
Dining (67)
Pool & Beach (5)
Amenities (92)
Family and Play Areas (11)
Business Centre & Event Rooms (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Joey C
17 May 2018|
AnswerShow all 3 answers
Response from trunorth2015 | Reviewed this property |
Yes they do but mine was missing some kitchen utensils
0
Votes
gemmahavis
13 May 2018|
AnswerShow all 4 answers
Response from JTYY | Reviewed this property |
At first when I did my booking through AGODA, I kinda remembered that I was supposed to pay tax at the hotel. But I think in the end whatever price I've paid online (which was the price I was comfortable in) already included... More
1
Vote
Raquel R
28 April 2018|
AnswerShow all 2 answers
Response from miceItaly | Reviewed this property |
When I stayed at the Hotel I didn't receive an Amazon product purchase
0
Votes
Room Tips
"To avoid the elevator problem, book a lower room and take the stairs. The street was pretty quiet, so noise..."
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"Choose a room in another hotel"
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"Our room was a bit small and it was studio king room that was a little larger than the basic size."
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"There is no such thing as a "quiet" room."
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