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Element New York Times Square West

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Element New York Times Square West
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3,856 Reviews from our TripAdvisor Community

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There are newer reviews for Element New York Times Square West
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Showing 2,446: English reviews
wooloomooloo
Reviewed 28 May 2014

Stayed here not long after it opened, and loved it, so jumped at the opportunity to stay here again. And it's still wonderful. In a smaller room this time, on a lower floor, but everything worked, and it's quite amazing what they can include in these rooms without it seeming cluttered. Top marks also for environmental awareness, and the substantial...

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Thank dr_iggy
London, United Kingdom
Reviewed 27 May 2014

We stayed in NY for 5 days - location is great coming from Newark Airport, the bus drops you at Grand Central which is 2 street blocks away from the Hotel. The rooms are very clean, very comfortable (westin standards) with fully equipped kitchens… Honestly, I cannot fault the place a part from the breakfast in the morning where it...

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1Thank ImeneBelzik
Kuala Lumpur, Malaysia
Reviewed 27 May 2014

I stayed on the 39th floor with a perfect view of New York skyline. Waking up to that view was simple breathtaking. The size of the room was much bigger than I expected for New York standards. I like the full kitchen facilities. Feels like home away from home. Location, it's not too far from Times Square. I like the...

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Thank natashakhm
israel
Reviewed 26 May 2014

first of all the staff is incredible, I just can't say enough. the location is great and the room is big, at list four NYC but not only. they have very good and diverse breakfast. oh, did I mmentioned the staff :)

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Thank ras81
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear ras81, We're thrilled to hear you had an amazing stay! We're glad our staff was able to assist you and delivered great service. Thank you for your kind words and we look forward to welcoming you back.

Reviewed 26 May 2014 via mobile

I always stay at SPG Properties, and this was the first try for Element. For the location, it was only a few blocks away from the Time Square and a block from Starbucks which was great for my morning. I stayed in a standard room, and it was truly fair enough for this city. The room was in a good...

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Thank Travlerwhotraveling
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear Travlerwhotraveling, Thank you for your review regarding your recent visit to Times Square. We're happy you gave Element a try and enjoyed our convenient location, free daily breakfast, and room amenities. Our elevators do tend to get busy during peak times, but we'd be happy to block you on a lower floor the next time your travels take you...

Philadelphia, Pennsylvania
Reviewed 25 May 2014

Well, this hotel is so great that I don't think I have seen anything like this hospitality in such a long time in this increasingly materialistic world. Generous and helpful, the staf are so kind and service minded. This tells me 2 important things: Good training and Team Work. Secondly, the rooms are perfect size and the look is so...

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Thank totom1950
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear totom1950, Thank you for your positive review. We're glad you were impressed with our hotel and enjoyed your recent visit to The Big Apple. We look forward to welcoming you back in the future.

Lausanne, Switzerland
Reviewed 23 May 2014

the hotel location is really good, just a couple of blocks away from Time Square and on main subway lines. When travelling from JFK, really simple to access through the air train & LIRR to Penn Station. Rooms are of a decent size and clean, with nice bathroom Breakfast is relatively crowded and noisy, choice is not great, however cover...

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Thank ValerieN1976
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear ValerieN1976, We're glad you enjoyed our central location and found it extremely easy to travel from JFK. We're happy to hear you had a pleasant stay and we look forward to hosting you again soon.

Melbourne, Australia
Reviewed 23 May 2014

As with most accommodation in New York you have to pay the big bucks for a decent stay. We didn't pay the big bucks and it showed with the size of the room although if you take the attitude that we did and accept that you only use the room for sleeping, then you will be ok. Everything was clean...

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Thank remnrm
Los Gatos, California
Reviewed 23 May 2014

We stayed at the Element for 6 nights while in New York City for a exhibition at the Javitis Convention Center. The location was great for walking to the Show, but also great to explore Times Sqaure and find some great restaurants in Hell's Kitchen. The room was spacious for NYC standards. There were three of us in a room,...

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1Thank TheHafs
Windsor, Ontario
Reviewed 22 May 2014

Two of my friends and I stayed the Canadian long weekend in May at the Element. We were really impressed by the friendly hotel staff and how clean the hotel was. We thought the breakfast was really good considering it was complimentary. The location is great and within walking distance to Times Square. We didn't really encounter any problems with...

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Thank carrotgirl151

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 

Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $259 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Element New York Times Square West 3.5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Element New York Times Square West Hotel New York City
Hotel Style:
#40 Green Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Element New York Times Square West staff and other travellers.
121 questions
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Questions? Get answers from Element New York Times Square West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the room, the less the noise and better views”
 of 5 bubbles thecornstar, 26 Mar 2017 | Read review
“High floor”
 of 5 bubbles yem2015, 14 Mar 2017 | Read review
“Ask for a room with a view of the Empire State Building”
 of 5 bubbles JamesK615, 3 Mar 2017 | Read review
“Choose a lower floor - and walk down the stairs if you can rather than wait for those lifts.”
 of 5 bubbles sfdann, 27 Feb 2017 | Read review
“Don't Get a room on the west of the building (if you are facing it), These rooms are SMALL”
 of 5 bubbles jerrellu, 3 Feb 2017 | Read review
5 of 5