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The James New York - SoHo

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Traveller (361)
Room & Suite (316)
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Overview
  • Excellent60%
  • Very good24%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“rooftop bar”(234 reviews)
“new york”(212 reviews)
Free Wifi
Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Reviews (1,484)
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795
323
129
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36
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All reviewsdavid burke kitchenrooftop barnew yorkcorner kingheated floorswine and cheesehotel guestsholland tunnelfreedom towerin room diningcomplimentary coffeerain showerroom servicefloor to ceiling windowslower manhattanhigher floorlobby area
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11 - 15 of 1,354 reviews
Reviewed 6 May 2018

I booked the penthouse for a special occasion and I was profoundly disappointed by the value proposition. Yes, the view was breathtaking and it was a well-decorated room in terms of the interior design but that is the only positive element that I experienced in...More

1  Thank Daniel E
Response from Rene R, General Manager at The James New York - SoHoResponded 7 May 2018

Dear Daniel E, We would like to extend our gratitude to you for having stayed with us and for taking the time to write a review about us. We strive to provide each and every one of our guests with a perfect experience and it...More

Reviewed 3 May 2018

An amazing 8 night stay at The James. Cannot really fault it! Both the room and view was great, and I loved the roof top pool! Gym pretty well fitted out too. Special thanks to Brian and Rebecca on the front desk who helped me...More

1  Thank Mike K
Response from Rene R, General Manager at The James New York - SoHoResponded 6 May 2018

Dear Mike K, We deeply appreciate you taking the time to write such a wonderful review about us and for having stayed with us for 8 wonderful nights. We are very delighted to learn that you enjoyed many of the amenities we offer and that...More

Reviewed 17 April 2018 via mobile

The James New York - Soho provides spectacular service. The Front Desk Agents, Yu-On, and Maurice, deserve a promotion, and a raise ASAP. They treat guests like family, going above and beyond. They really set the tone, and set the bar for a Gusto Experience....More

Thank TheGustoExperience
Response from Rene R, General Manager at The James New York - SoHoResponded 20 April 2018

Dear TheGustoExperience, Thank you so much for leaving such a wonderful review about us. We are definitely proud of our teammates and are glad they were able to provide you with such excellent service during the time you were here. Once again, thank you very...More

Reviewed 15 April 2018

I've reviewed a ton of hotels and I would not stay here again. Where do I start: 1. It's a party hotel. Not that there's anything wrong with that but if you like 250 millennial's partying day and night on the rooftop bar (which is...More

Thank orangecat1
Response from Rene R, General Manager at The James New York - SoHoResponded 17 April 2018

Dear orangecat1, Thank you very much for having stayed with us and for taking the time to write a review about us. We strive to provide each and every one of our guests with a perfect experience and it seems we were not able to...More

Reviewed 14 April 2018 via mobile

I stayed 5 nights and enjoyed my time at the hotel. The room was small, but this is NYC so I have some acceptance around that. It was fresh and clean, with the hotel smelling divine. I really enjoyed the views from the rooftop and...More

1  Thank Whatidid
Response from Rene R, General Manager at The James New York - SoHoResponded 16 April 2018

Dear coolit82, Thank you so much for the positive feedback you have given us. We are thrilled that you enjoyed your stay with us and many of the features we offer. Our goal is to consistently provide all of our guests with the best experiences...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Details
Price range
USD 327 - USD 673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Business Hotel in New York City
#136 Romantic Hotel in New York City
#161 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 327 - USD 673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Business Hotel in New York City
#136 Romantic Hotel in New York City
#161 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (361)
Room & Suite (316)
Dining (82)
Pool & Beach (43)
Amenities (23)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Nearby
SoHo
Once the artistic hub of New York City, SoHo (South of
Houston) is now one of the premiere shopping
destinations in the world. Housing everything from the
most popular luxury brands to swank boutiques you
won’t find anywhere else, this is a sophisticated
shopper’s dream come true. Broadway teems with
big-name stores and people during the day, while
Prince and Spring Streets are the other main drags to
...More
Questions & Answers
Ask a question
whywhywhy10
16 October 2017|
AnswerShow all 2 answers
Response from johnflick | Reviewed this property |
Good question, best answered by The James
0
Votes
whywhywhy10
16 October 2017|
Answer
Response from Anette J | Reviewed this property |
I dont know- you’d be better off asking the hotel directly. Higher floors have outstanding views, but if too high i wonder if you can get some noise from roof terrace. I stayed mid floor-excellent views, magnificent sunrise... More
0
Votes
Room Tips
"NYC - higher is better if sensitive to noise, but there is no escaping it..."
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"Select a better hotel. You can do a lot better for same price or less."
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"Book a corner room"
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"Be sure your room is big enough for your taste"
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