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The James New York

Booking.comUSD 393*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 560*
USD 393*
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USD 423*
USD 423*
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The James New York
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1,360 Reviews from our TripAdvisor Community

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There are newer reviews for The James New York
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Showing 1,245: English reviews
Reviewed 3 weeks ago

I was here last week for business and this was my first time Traveling to this hotel alone. One of the elevators wasn't working and every time I had to leave or come back it was very stressful. When I ordered breakfast on Tuesday morning by my favorite in-room dining server EVER I told her how annoying the elevators were...

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Helpful?
Thank Skylar M
jrauer2016, General Manager at The James New York, responded to this review

Dear Skylar M, Thank you for sharing your experience at The James on Trip Advisor. I appreciate your loyalty to The James and would like to apologize for the elevator issue during your stay. I can assure you that we used all resources to have this corrected as soon as possible. It is wonderful people like Erica that make the...

Dallas, Texas
Reviewed 3 weeks ago

This is my wife and my own second stay at The James Hotel in Soho. I have traveled to the city numerous times and never stayed in the same hotel twice. The reason for this repeat stay derived from the first impression bestowed upon on us during that initial visit. Everyone from the front desk to the valet create a...

Review collected in partnership with this hotel
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Helpful?
Thank Jaime R
jrauer2016, General Manager at The James New York, responded to this review

Dear Jaime R, Thank you for posting a review from your return visit to The James Hotel- Soho. Your comments are a great compliment and I will be sure to share them with our team. In addition to the genuine service provided by our people, we are perfectly located in Soho and a perfect Oasis to retreat to while visiting...

Reviewed 3 weeks ago

The James is a lovely boutique hotel. The staff is friendly and courteous. They make you feel so comfortable and at home. They delivered a beautiful and delicious surprise birthday cake to my room. So thoughtful. The hotel is design focused without being stuffy or pretentious. There are several indoor and outdoor spaces. The Jimmy rooftop is gorgeous if you...

Review collected in partnership with this hotel
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Helpful?
Thank nicolebJ190EC
jrauer2016, General Manager at The James New York, responded to this review

Dear nicolebJ190EC, Thank you for the detailed and thoughtful review from your recent stay at The James New York- Soho. I appreciate the review and sure other travelers will as well. Your comments really sum up some of the best we have to offer including The James Club amenities, design and Jimmy at The James. The summer season is coming...

Frankfurt, Germany
Reviewed 3 weeks ago via mobile

Nice hotel with a gym , a rooftop pool and a bar with a view. A good alternative to the main hotel chains and close to a lot of restaurants. You even have a convenience store at the bottom of the building

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Helpful?
Thank ogive1
jrauer2016, General Manager at The James New York, responded to this review

Dear ogive1, Thank you for sharing your feedback on Trip Advisor. At The James, we are residentially styled and provide personable and genuine service so our guests feel at home. In addition all of our amenities and Food and Beverage outlets are designed to enhance our guest experience. I am glad you had a chance to enjoy all that we...

sydney
Reviewed 4 weeks ago

We chose The James this time for its location near a family member, and were pleasantly surprised at how "at home" we felt there. From the doorman and desk staff to the afternoon wine and cheese (and morning coffee and muffin) it had a friendly and relaxed vibe. We stayed twice, in a queen room, but on different levels.The room...

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Helpful?
Thank wetwoSydney
jrauer2016, General Manager at The James New York, responded to this review

Dear wetwoSydney, Thank you for sharing your experience at The James New York Soho on Trup Advisor. I am glad you enjoyed the amenities of The James Club and the service provided by our friendly staff. We want our guests to feel at home in every area of The James. It's great to see you will return and if you...

Traverse City, Michigan
Reviewed 4 weeks ago

7th floor king suite. Great location in SOHO. Pleasant staff, clean room, great views and drinks at the rooftop bar. Was concerned and considered changing hotels after reading some reviews about cleanliness and quality but did not run into a single issue. Would stay again in a heart beat. Actually preferred it to 11 Howard Place where we stayed as...

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Helpful?
Thank Brent W
jrauer2016, General Manager at The James New York, responded to this review

Dear Brent W, Thank you for staying at The James and sharing your experience on Trip Advisor. We are proud of our reputation on social media and encourage guests to share feedback. I am glad that you had a flawless experience and would return as we would love to have you back. The Spring and Summer Season is about to...

Arlington, Texas
Reviewed 18 April 2017

The James is a great choice. Can't beat the location, area shopping and dining are terrific. Such a special place. We were there to celebrate a special occasion and it was at every turn. The restaurant in the hotel, David Burkes Kitchen is lovely as are all the people who work there. We will return soon...

Review collected in partnership with this hotel
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Helpful?
Thank NJbeachgirl62
jrauer2016, General Manager at The James New York, responded to this review

Dear NJbeachgirl62, Thank you for posting a review on Trip Advisor. I agree that The James is a great choice and thrilled that you enjoyed your special celebration. I am sure you researched many hotels and appreciate that you chose us! If you should ever need assistance at The James do not hesitate to reach me at jrauer@jameshotels.com. We look...

Minneapolis, Minnesota
Reviewed 11 April 2017

We picked this hotel because we had an event in Soho and the location was quite convenient. Overall, it was a largely positive experience with a few missed details that were frustrating. Pros: 1) The location-the hotel is on the very edge of Soho. As such, it's also quite convenient to Tribeca. Lots of shops, restaurants, and bars. 2) Architecturally...

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Helpful?
1Thank Julia H
jrauer2016, General Manager at The James New York, responded to this review

Dear Julia H, Thank you for the detailed review from your stay at The James New York. I am glad that you enjoyed your experience and truly appreciate the feedback. These are all opportunities we will address. If you would like to discus your experience further or need any assistance do not hesitate to reach me directly at jrauer@jameshotels.com. I...

Reviewed 7 April 2017 via mobile

Amazing corner suite on 14th floor arranged by manager. You won't get a better view in downtown Manhattan. Great SOHO location Nice extras such as coffee, fruit, pastries in the sky lobby Cool roof terrace and bar Highly recommended - the best hotel, right in the heart of the action. Thanks mr Rauer !!!!

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Helpful?
2Thank julian g
jrauer2016, General Manager at The James New York, responded to this review

Dear Julian g, Thank you for the kind words and review from your recent stay at The James New York. It is wonderful to see that you enjoyed your experience and will return. I am glad you connected with me prior to arriving as the more we know about our guests the better we can create a great experience. Thanks...

Columbus, Ohio
Reviewed 24 March 2017 via mobile

The James treats you well. I stay at the James about every other month. During my most recent stay Rebecca at the front remembered me by name when I checked in. The next evening I ran into Julio the Room Service manager. I had not seen him in over a month and he also remembered me by name. Very impressive...

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Helpful?
Thank JohnWilliamBrennan
jrauer2016, General Manager at The James New York, responded to this review

Dear JohnWilliamBrennan, Thank you for posting a review from your most recent stay at The James. We certainly take pride on the quality and personable service that our team provides our guests. I appreciate you mentioning Rebecca and Julio in your review. We will be sure to recognize their efforts. If you should ever need assistance at the James do...

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04/06/2017 05/06/2017
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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more   less 

Additional Information about The James New York

Address: 27 Grand St., New York City, NY 10013-1618
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: $469 - $900 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James New York 4.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
The James New York Hotel New York City
Hotel Style:
#46 Business Hotel in New York City
#112 Luxury Hotel in New York City
#112 Family Hotel in New York City
#140 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The James New York staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on a high floor which is below a pulsating rooftop bar!”
WestieNewYork, 2 May 2017 | Read review
“2nd floor seemed in need of a refresh”
wetwoSydney, 24 Apr 2017 | Read review
“Corner suite was lovely. Beds are great. Do not shy away because of talk about glass bathroom. I believe it was mentioned on Fodors. There is a beautiful screen that comes down with the touch of a button, but while open it adds tons of "footage" to he room. Ingenious.”
NJbeachgirl62, 17 Apr 2017 | Read review
“I would recommend a corner suite for the best views.”
Staylee, 27 Feb 2017 | Read review
“We stayed on the 15th Floor. It was great.”
CulebraFan, 14 Feb 2017 | Read review
5 of 5
Booking.com
USD 393* /night
View Deal
Expedia.comUSD 423
TravelocityUSD 423
HotelQuicklyUSD 560
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*Disclaimer
Prices are for 1 room, 2 adults
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