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Langham Place, New York, Fifth Avenue

CancelonUSD 559*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 618*
USD 559*
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USD 566*
USD 566*
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Langham Place, New York, Fifth Avenue
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2,093 Reviews from our TripAdvisor Community

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There are newer reviews for Langham Place, New York, Fifth Avenue
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Showing 1,766: English reviews
Richmond, United Kingdom
Reviewed 20 August 2015

I'd like to start this review by saying I gave the hotel the ample opportunity to address my disappointment with our stay before I wrote this review. However after two weeks of leaving my complaint with them, they have failed to acknowledge or respond. We stayed at the Langham Place for three nights from 31st July. It was a surprise...

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Helpful?
2Thank EPerry18
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your candid feedback about your experience at Langham Place, New York. I am deeply troubled to hear of your experience. I apologize for the miscommunication you experienced during your stay. That is not the type of service we wish to be known for. I am also very sorry to read that you lodged a...

Wiesbaden, Germany
Reviewed 18 August 2015 via mobile

The Langham Place is very well situated at Fifth Avenue close to Empire State Building. The room was very spatious, with very comfortable beds. While enjoyed the Nespresso machine we missed an opportunity to have a cup of tea in the room. Service in general was very good, every staff easily adressable. Only the checkin was a bit inefficient, as...

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Helpful?
Thank sebcio
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your review of Langham Place! I am honored that you chose to stay with us when you and your family were in New York. We take note of all of guest feedback in an effort to continually improve our offerings. I am sorry that there wasn't a kettle in your room for making tea. That is...

Los Angeles, California
Reviewed 18 August 2015

I have visited New York many times, but this was our first visit with the Langham Place. I stayed for 3 nights in a Suite. The Suite was quite large by any standards, but particularly by those of New York hotels, and helped make my stay comfortable. The hotel itself was pretty good as in location wise. Centrally located for...

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Helpful?
Thank mara z
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing that glowing review of Langham Place! I am so happy you chose to stay with us when you were in New York on business! We pride ourselves on only hiring those individuals we feel are well-versed in the art of hospitality. Shawn and Dwayne are definitely in that category. I will pass your compliments...

Madrid - Spain
Reviewed 18 August 2015 via mobile

Stayed at the Langham in April 2014 (I usually stay at a friends house when I visit NY but it wasn't possible this time). The location is great, at the heart of Manhattan. Service was amazing and discrete. Everyone knew my name and was very helpful. The room was very spacious and calm, which is difficult at times in NY....

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Helpful?
1Thank DURIA
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place, New York! I am honored that you chose to stay with us when you were in New York in April. We pride ourselves on helping our guests achieve a sense of calm when they are with us. New York is a busy and exciting place. We want to ensure that...

ZUG
Reviewed 17 August 2015

We had a nice and spacious room. The decoration is defnetly the former Setai-style. Service on arrival was not very good. The service in the hotel overall was OK. The SPA was closed. The continenatl breakfast offering is rather lean. However the hot breakfast dish on order with poached eggs and salmon was very good. The service at breakfast was...

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Helpful?
1Thank Kypt P
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your feedback about your stay at Langham Place, New York. I want you to know that we take note of all guest feedback, both positive and negative. I thought you might be interested to know that we are undergoing a refurbishment that will include updates to our interior design in the lobby, the event space, the...

Philadelphia, Pennsylvania
Reviewed 17 August 2015

Had tickets to see Hamilton and decided to make a weekend of it with my sister and niece. I wanted to try a new hotel and the Langham caught my eye while researching. The first thing I have to mention is the staff. They are so welcoming and so accommodating. Always smiling and friendly. I especially want to point out...

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Helpful?
Thank DWrht
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your review of Langham Place, New York! I am honored that you made us part of your big Broadway weekend in New York. We pride ourselves on hiring only those individuals who are well-versed in the art of hospitality so your kind words about our staff are much appreciated. I'm also happy to hear that you...

Reviewed 17 August 2015 via mobile

Stayed as a family of 5 ( 2 adults, 3 young children ) The service from reception, concierge, doormen and the staff at Measure Bar was outstanding and extremely accommodating. The location was perfect and we were very lucky to have an amazing view of the Empire State Building. The only downside to our stay was the inconsistent standard of...

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Helpful?
2Thank Shelly E
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your review of Langham Place, New York! I am honored that you chose to stay with us when you were visiting New York with your children. I am very gratified to read your complimentary words about our front desk, concierge and Measure colleagues. But I am so sorry to hear that you had an...

London
Reviewed 16 August 2015

This is a fabulous hotel and I give it 5 stars, but I will start with a warning! The spa is being refurbed on the 4th floor and as we had a room on the 5th floor we were woken in the morning at 7.30 by banging and drilling - not what we wanted on vacation. We booked through a...

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Helpful?
Thank MrsJackRabbitSlim
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place, New York! I am so happy that you chose to stay with us when you were visiting from London. We pride ourselves on helping our guests create great memories of their time in New York. Which is why I am so unhappy to hear that you were disturbed by the...

Chicago, IL
Reviewed 16 August 2015

The hotel staff was wonderful! I have two reasons I can't give this hotel a full 5 stars. They were remodeling rooms and I was never told about this when I booked our room. The drills would start at 8:30 am, but just on week days. I asked for a Fifth Avenue view. Our room was pushed back and all...

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Helpful?
1Thank Candygram9
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your review of Langham Place, New York! I am honored that you chose to stay with us when you were in New York. Thank you for your compliments about our staff. We pride ourselves on hiring individuals who are well-versed in the art of the hospitality. I am so happy that they made such a positive...

Sydney, Australia
Reviewed 13 August 2015

1 bedroom residence is big enough for 4 people with kitchen and laundry .The check in and concierge were lovely and attentive . the only hiccup was the requested rollaway and the sofabed were not ready at check in . After 24 hours flight from Sydney we were tired and cranky

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1Thank docletran
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your review of Langham Place, New York! I am honored that you chose to stay with us when you were in New York. I'm so happy that your group of 4 was able to fit comfortably in our Family One Bedroom Residence Suite. But I am troubled to hear that your rollaway and pull-out sofa weren't...

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 

Additional Information about Langham Place, New York, Fifth Avenue

Address: 400 Fifth Avenue, New York City, NY 10018-2753 (Formerly The Setai Fifth Avenue)
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Price Range: $628 - $1,566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Langham Place, New York, Fifth Avenue 5*
Number of rooms: 214
Reservation Options:
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Hotel Style:
#3 Spa Hotel in New York City
#8 Family Hotel in New York City
#9 Business Hotel in New York City
#14 Romantic Hotel in New York City
#21 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Langham Place, New York, Fifth Avenue staff and other travellers.
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Questions? Get answers from Langham Place, New York, Fifth Avenue staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“as for a higher floor if you want a view”
SMOOZA, 19 May 2017 | Read review
“We were on the 14th floor at the back of the hotel - what a view.”
Pietrojovanni, 1 May 2017 | Read review
“Go for the Empire State Suite, it's well worth it.”
816ChrisK816, 19 Apr 2017 | Read review
“Opt for an Executive Room or higher to have additional space.”
O747, 31 Mar 2017 | Read review
“Rooms facing 5th Avenue, can be noisy, after all, New York never sleeps!!”
marina88-60, 23 Mar 2017 | Read review
5 of 5
Cancelon
USD 559* /night
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Booking.comUSD 566
Orbitz.comUSD 566
HotelQuicklyUSD 618
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Prices are for 1 room, 2 adults
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