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Hyatt Place New York City/Times Square

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350 W 39th St, New York City, NY 10018-1402
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (85)
Room & Suite (47)
Videos (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#337 of 513 hotels in New York City
Location
Cleanliness
Service
Value
Stay steps from the bright lights of Times Square and the marquees of Broadway at Hyatt Place New York City / Times Square. Snap photos from the Empire State Building, shop designer brands on Fifth Avenue, and explore nearby Hudson Yards from our central location.
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Room & Suite (47)47
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Business Centre with Internet Access
Meeting rooms
24-hour security
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Wine / champagne
Baggage storage
Non-smoking hotel
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Safe
Cable / satellite TV
Sofa bed
Walk-in shower
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
453Restaurantswithin 0.5 km
123Attractionswithin 0.5 km
245Reviews47Q+A8Room tips
Traveller rating
  • 115
  • 63
  • 22
  • 19
  • 28
Time of year
Traveller type
Language
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Selected filters
  • Filter
  • English
Popular mentions
Eugene C wrote a review Yesterday
Toronto, Canada6 contributions3 helpful votes
Due to C-19 we never got to travel to NY. We cancelled the reservation on October 12th, 2020 (Cancellation Number: #X3GGHMF) and we're still waiting for a refund. I've called the hotel repeatably and they insisted that it is being processed. It has now been over 6 months and I still have not received any refund. This is absolutely ridiculous by any standard. While I understand the pandemic has wreaked havoc on the travel industry, this is unacceptable and I hope management or Hyatt corporate reaches out to me to settle this refund as soon as possible.
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Date of stay: October 2020
Rooms
Cleanliness
Service
Helpful
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eallen1230 wrote a review Feb 2020
London, United Kingdom24 contributions48 helpful votes
Hotel's Favourite
Hotel was lovely. Very clean and modern. A 10 minute walk from Times Square and lots of subway stops nearby. We booked breakfast onto our stay a few days in after realising how expensive New York City is to eat out. Wish we’d done it sooner as the breakfast was lovely with lots of choice. Tonnes better that what we’d had in local cafes and restaurants. Would defiantly recommend and stay again!
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Date of stay: February 2020Trip type: Travelled as a couple
5 Helpful votes
Helpful
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Response from Anil_Akyigit, Manager at Hyatt Place New York City/Times Square
Responded 12 Feb 2020
Dear Valued Guest, Thank you so much for choosing Hyatt Place as your destination. We greatly appreciate your feedback and are delighted to hear that your experience with us was pleasant. Every day we strive to improve our services to provide an exceptional hospitality experience for all of our guests. We hope you visit us again soon as we would be pleased to make your next stay more welcome and personal. Sincerely, Front Office Manager
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shanwilli81 wrote a review 12 Apr
Liberty, South Carolina3 contributions
The hotel was very nice, clean and updated and was pretty close to everything. All of the staff was very friendly. We had an issue with our air conditioning and Julian was very helpful and made sure we got a room with working ac.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Benjamin Britton, General Manager at Hyatt Place New York City/Times Square
Responded yesterday
Shanwilli81, Thank you so much for taking the time to share about your stay. We are so very glad you enjoyed it! Julian is indeed a huge part of our team and extremely helpful and we are so proud that he is with us. Thank you again for sharing and we hope to serve you again in the future.
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Ellexo31 wrote a review 4 Apr
Meriden, Connecticut1 contribution
You can say the room is very cozy and the bathroom is right at the edge of your bed but my check in and out process was super easy and the room was clean! Breakfast was included for members and that was good too!
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Benjamin Britton, General Manager at Hyatt Place New York City/Times Square
Responded 1 week ago
Ellexo31, Thank you so much for sharing about your stay! We are thrilled you enjoyed your stay with us. Thank you again and we hope to serve you in the future!
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samanthakinleysk wrote a review Mar 2021
1 contribution
We had a great experience this past weekend at the hotel. It was an easy check in and check out the rooms are small but comfortable and the location is great! The front desk receptionists were all very helpful and kind. I wish the hotel had their own parking to offer that was the only downside but the hotel itself is great!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Benjamin Britton, General Manager at Hyatt Place New York City/Times Square
Responded 2 weeks ago
Smanthakinleysk, Thank you so much for sharing about your stay! We are so glad you enjoyed your stay. We certainly understand about the parking and we are working with our partners to get Valet service reinstated, post-pandemic, to help with this issue. Thank you again and we hope to serve you in the future.
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Previous
PRICE RANGE
USD 104 - USD 347 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Times Square / Midtown West / Garment District
NUMBER OF ROOMS
520
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Frequently Asked Questions about Hyatt Place New York City/Times Square
Which popular attractions are close to Hyatt Place New York City/Times Square?
Nearby attractions include Mission Escape Games (0.3 km), Shop Gotham NYC Shopping Tours (0.4 km), and Exit Escape Room (0.4 km).
What are some of the property amenities at Hyatt Place New York City/Times Square?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hyatt Place New York City/Times Square?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hyatt Place New York City/Times Square?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hyatt Place New York City/Times Square?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hyatt Place New York City/Times Square?
Conveniently located restaurants include Liberty Bagels Midtown, Il Punto, and Black Iron Burger.
Are there opportunities to exercise at Hyatt Place New York City/Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hyatt Place New York City/Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Place New York City/Times Square offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hyatt Place New York City/Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.2 km), World Trade Center Memorial Foundation (5.2 km), and Hamilton Park (2.5 km).
Does Hyatt Place New York City/Times Square have any great views?
Yes, guests often enjoy the city view available here.