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InterContinental New York Times Square

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InterContinental New York Times Square
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4,994 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental New York Times Square
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Showing 4,094: English reviews
Irvine, CA
Reviewed 19 May 2015

This Intercontinental is a relatively small property. On our floor there were only about 8 to ten rooms. The employees were courteous and pleasant. The room was clean and comfortable. This is not one of the best hotels you can stay in, but it is very nice.

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Helpful?
Thank William R S
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear William: Thank you for your great review! Thank you for taking time to share your thoughts, and we hope to welcome you back soon. Warm regards, Executive Office

Selkirk, United Kingdom
Reviewed 18 May 2015

Stayed here with my son just before Christmas and loved the hotel , staff were friendly and helpful . The food was really good and my son loved the steak . First time in New York but hope to visit again and would be happy to stay in this hotel

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Helpful?
1Thank elainelucyoliver
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Supernurse69: Thank you for your 5-star review! We are thrilled to hear that you and your son enjoyed your recent stay with us. Thank you for your recommendation, and we look forward to your next stay with us. Warm regards, Executive Office

Istanbul, Turkey
Reviewed 18 May 2015

We decided to try this Hotel because our usual one was in construction. The Hotel is situated in the middle of Broadway. Always very crowded. Lobby is not customer friendly, not comfortable . Breakfast is average. I will definitely not return back.

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Helpful?
Thank cigdem113
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Cigdem113: Thank you for choosing the InterContinental New York Times Square for your recent stay. We are disheartened to hear that your visit did not meet your expectations. If you would like to further discuss your experience, we welcome you to contact us at the email address below. Warm regards, Executive Office

Reviewed 18 May 2015 via mobile

Hotel location was fantastic. Close to everything. Couple of issues - we used the laundry service, was woken up by a 06.45 knock on the door from a concerned housekeeping fella who asked to check our wardrobe because they'd misplaced someone else's laundry. This was then followed up by two phone calls. One at 07.05 and at 07.40 asking the...

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Helpful?
1Thank John W
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear John W: Thank you for choosing the InterContinental New York Times Square! We are so glad you enjoyed our central location and helpful concierge staff. We do apologize for the lapses in service that you encountered. We thank you for bringing these items to our attention so that we can target our training efforts in these areas. We hope...

Sydney
Reviewed 17 May 2015

I like Interconts because the standard and services are predictable and reliable nad somehow I'm always made to feel valued. When booking this hotel I didn't even think to ask things like, is there an exec lounge? is there a spa? pool? the answers are no. However the check in staff were great and the concierge snared us same day...

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Helpful?
Thank DDTravellerSydney
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear DDTravellerSydney: Thank you for being a loyal InterContinental Ambassador! As a loyal guest, your feedback is very important to us. While we regret that we do not have some of the physical amenities that other InterContinentals feature, such as a pool or spa, we are pleased to hear that you were pleased with our service. Our staff are our...

Vancouver, Canada
Reviewed 16 May 2015

What a fantastic hotel! Great service, great amenities in the room, the shampoo/soap was incredible and the location is perfect. You're a block away from Hell's Kitchen (where all the best food is) and only a few minutes from Times Square in the other direction. A perfectly located hotel if you want to do New York right. On another cool...

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Helpful?
1Thank cformosa4
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Cformosa4: Thank you for your great review! We are thrilled to hear that you enjoyed your stay with us, and we look forward to welcoming you back soon. Warm regards, Executive Office

FL
Reviewed 16 May 2015

Checked in here for a recent mom and daughter trip for 3 nights. Excellent condition, super clean and updated rooms, spacious bathroom, very quiet in spite of location very close to Times Square. A little dim but seems most hotels are skimping on lights, these days so not a big deal. Easy walk to Restaurant Row, theatres, Times Square attractions...

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Helpful?
Thank intinerant
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Intinerant: Thank you for your 5-star review! We are so glad you enjoyed our modern decor, friendly service, and charming neighborhood. Thank you for your recommendation, and we hope to welcome you back soon. Warm regards, Executive Office

Toronto, Canada
Reviewed 16 May 2015 via mobile

When we arrive the hotel by taxi, the hotel's driver give hard time to our taxi driver to drop us off! The staffs from concierge smile and help us unload our luggage. The front desk lady did a wonderful job for checking us in even we arrive early. The bell boy is very nice and humble for carrying our luggage...

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Helpful?
Thank Tammy T
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Tammy: Thank you for choosing the InterContinental New York Times Square. We are pleased to hear that you enjoyed your stay overall, but we do apologize for the lapses in service that you encountered. Your feedback is important to us and will be shared with the appropriate departments, so that we can target those areas that need improvement. We...

Reviewed 15 May 2015

I was travelling for business, in a rush to make a meeting, when I realized I had dropped my iphone somewhere en route form the train station to the hotel. I called 311 to try to get the taxi dispatch company to see if it was in the cab I had taken, but there was no answer. Noticing my distress,...

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Helpful?
Thank Andrea M
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Andrea: Thank you for your 5-star review! We greatly appreciate your taking time to share your story. Chris is a great asset to our team, and we are delighted that he was able to assist you in locating your phone. We eagerly await your next stay with us. Warm regards, Executive Office

los angeles
Reviewed 14 May 2015

This hotel has a lot going for it -- a fairly central location, beautiful and modern rooms, staggering views, a very attentive staff, and terrific food. I have stayed here about eight times in the last several years but one serious problem remains -- the management can't seem to install springs on the room doors. The slamming of doors is...

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1Thank John H
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear John: Thank you for your feedback! We appreciate your comments, both positive and constructive. We will be sure to share your words with our Executive team at our next quality meeting. We hope to welcome you back soon. Warm regards, Executive Office

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Towering 36 stories above the city, the InterContinental Times Square features 607 luxurious guestrooms with floor-to-ceiling windows offering panoramic views of the Manhattan skyline and Hudson River. Drawing upon natural elements, the rooms are designed to evoke the feeling of a chic Manhattan residence, and average at 350 sq. ft. amongst the largest in midtown. Each room includes spacious work station, 42 in" HDTV and a spa-inspired bathroom with walk-in rain shower accentuated with blue mosaic tile. Situated just off the Times Square neighborhood, known as the "Crossroads of the World," the hotel brings the InterContinental touch to one of New York City's most popular areas. The hotel is close proximity to the Broadway Theatre District, Central Park, Fifth Avenue shopping, and many major transportation centers in Manhattan making it a convenient base to explore the city. Featured at the hotel is the Stinger Cocktail Bar and Kitchen, a lounge experience by Celebrated Chef Todd English. Guests are welcome to indulge in worldly comfort food alongside bespoke cocktails and an extensive offering of wine and beer. Offering signature cocktails three sized options and large batch punch-bowls the lounge at the Stinger brings the art of craft cocktails to Hell's Kitchen and the Theater District. ... more   less 

Additional Information about InterContinental New York Times Square

Address: 300 W 44th Street, New York City, NY 10036-5419
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $390 - $769 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental New York Times Square 4.5*
Number of rooms: 607
Reservation Options:
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Also Known As:
Intercontinental New York Times Square Hotel New York City
Hotel Style:
#15 Green Hotel in New York City
#60 Business Hotel in New York City
#89 Family Hotel in New York City
#90 Romantic Hotel in New York City
#131 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental New York Times Square staff and other travellers.
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Hornchurch, United Kingdom
Irvine, United Kingdom
over a year ago
10 months ago

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Questions? Get answers from InterContinental New York Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better. Views are fantastic and the elevators are fast. A little noisy in midtown but that is NOT unique to this hotel. ”
G8714KRjoew, 20 Apr 2017 | Read review
“Ask for a room on a higher floor”
Panathinaikos-13, 19 Apr 2017 | Read review
“Upper is better, to be further from the street noise.”
  • From our window
  • Our room
  • The spacious shower
  • The small closet
  • The small bathroom
  • A comfortable bed
RicherTrips, 18 Apr 2017 | Read review
“High rooms can have great views - Room 1718 was excellent”
AstridCB, 18 Apr 2017 | Read review
“The higher the room the better the view of the beautiful skyline.”
H4629GMjosem, 17 Apr 2017 | Read review
5 of 5