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InterContinental New York Times Square

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4,564 Reviews from our TripAdvisor Community

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Showing 3,703: English reviews
Canberra, Australia
Reviewed 29 October 2014

I had a room on 33rd floor with the most wonderful views up 8th Avenue - fascinating any time of the day or night! The bed was extremely comfortable and the bathroom clean with easily accessible walk-in shower. A well appointed room. Breakfast was good value and service at all levels was friendly, prompt and professional. From the hotel you...

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Helpful?
1Thank Linda B
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Linda B: Thank you for your 5-star review! We really appreciate your taking time to post about your experience. Shake Shack is a great neighbor to have, and we can let you in on a little time-saving secret: if you are ordering cold items (milkshakes, custard, etc) there is a second, much faster line called the "C-Line". You'll spend...

Washington DC, District of Columbia
Reviewed 29 October 2014

This was a family vacation in NYC. This Intercontinental was very close 1.5 blocks from Times Square. We stayed on points, but saw prices at ~ $200. This was real close to the metro. We went to a Mets game from the hotel. It was about a minute walk to the metro stop. The hotel was well managed. Took a...

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Helpful?
1Thank jgallag
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear jgallag: Thank you for choosing the InterContinental New York Time Square! We are so glad to hear that you enjoyed our central location, spa-inspired showers, and friendly service. We hope to welcome you back soon. Warm regards, Executive Office

Cork - Ireland
Reviewed 28 October 2014

I must have stayed at a different hotel vs some of the other reviewers of this hotel... or perhaps I am more used to other InterContinental Hotels (Berlin, Singapore, London)... because this was not a good InterContinental (IC). I am a Gold IHG rewards member and also part of the ICH Ambassador Program. Some positives: Location is good for mid-town...

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Helpful?
1Thank i-love-ayia-napa
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear i-love-ayia-napa: Thank you for your feedback. We appreciate all comments, both positive and constructive. We strive to provide the utmost in service and to provide all of our guests with a wonderfully memorable experience. We clearly missed the mark, and we sincerely apologize. Your comments will be shared with our Executive team and will be used as a tool...

Reviewed 28 October 2014

The sheets were so soft and the pillow top mattress made me want to stay in bed all day. Higher rooms have a great skyline view. Conveniently located next to the blue line subway, Times Square, and Shake Shack for a great hamburger. Excellent perks for platinum IHG members. Newspaper, late checkout, free Wifi, upgraded room, and $15 mini-bar credit!

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Helpful?
1Thank Michael C
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Michael C: Thank you for your 5-star review! We appreciate your taking time to post about your experience, and we hope to welcome you back soon. Warm regards, Executive Office

Glenside, Pennsylvania
Reviewed 28 October 2014

My husband, daughter and I just returned for the fourth year in a row to the Intercontinental to celebrate our daughter's birthday in NYC. Our daughter has special needs (Down Syndrome) and loves going to NY and seeing a Broadway show for her birthday in October. Last year David, Assistant Front Desk Manager, learned about her birthday celebration and made...

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Helpful?
1Thank Mary S
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Mary S: Thank you for your great review! We are delighted to be a part of your family's celebrations and we will be sure to pass your accolades on to David and Elvis. We firmly believe that our dedicated staff are our greatest asset, and we are so happy that you agree. We look forward to your family's next...

Sao Paulo ,Brazil
Reviewed 28 October 2014

This was not my first time in NYC ,I ve been there many times before but it was my first time in a hotel located at Times Square .I was a very good surprise , first of all we had many restaurants and shops open until late at night , second the hotel was just a few steps from a...

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Helpful?
1Thank Patcintra
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Patcintra: Thank you for your 5-star review! Cesar is a true InterContinental Ambassador- we are so happy to hear that he made your recent stay a memorable one. Thank you for sharing your experience, and we hope to welcome you back soon. Warm regards, Executive Office

Miami Beach, Florida
Reviewed 27 October 2014

Simply put, this hotel cannot be trusted. Not in booking the room, not in the restaurant. After three nights in this hotel, they attempted to con me, and I highly suspect on purpose with management approval. On arrival, I was told I was being upgraded as a Platinum Ambassador, but by almost every measure, I was downgraded. At the restaurant,...

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Helpful?
2Thank SoBeSparky
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear SoBeSparky: Thank you for your feedback. We sincerely apologize that your recent stay did not live up to your expectations. If you would like to further discuss your experience, please contact us at the email address below. Warm regards, Executive Office executiveoffice@icnyts.com

West Texas
Reviewed 27 October 2014

We stayed here 2 nights before our cruise ship left NYC. We enjoyed the stay and would stay here again. The staff was prepared for our arrival, so the registration took no time. We had a room on the 6th floor overlooking the hotel garden. This view also looks on the back of several residential buildings, so there is no...

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Helpful?
1Thank TexKS
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear TexKS: Thank you for your great review! We are so glad you enjoyed our location, friendly service, and spacious rooms. We hope you had a wonderful cruise, and we look forward to your next stay with us. Warm regards, Executive Office

Whitchurch, United Kingdom
Reviewed 27 October 2014

Stayed for 4 nights at Intercontinental Great location and excellent service form the concierge service ,especially Adrian who was able to suggest many great ideas and get us theatre tickets at a discount Room was great, bed very comfortable and pillows and linen excellent We found a great diner around the corner on 9th Avenue called Westway - good for...

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Helpful?
Thank annamazingsight_11
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Annamazingsigh_11: Thank you for choosing the InterContinental New York Times Square for your recent getaway! We are so glad that Adrian and our team made your stay a memorable one. We appreciate your recommendation and look forward to welcoming you back in the future. Warm regards, Executive Office

Watford, England, United Kingdom
Reviewed 26 October 2014

We stayed here for my sisters 50th birthday for 5 nights. well it was fantastic!!!!! what a great hotel. The staff are friendly , helpful and knowledgeable. At check in we got a room upgrade to a room with fantastic view and the beds are the best i have ever slept in ... comfort just pure comfort!!!!! relaxing night sleep!!!!...

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Helpful?
1Thank Lory P
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Lory P: Thank you for your rave review! We are delighted to hear that our team made your sister's birthday celebration even more special. thank you for taking time to share your experience, and we look forward to welcoming you back in the future. Warm regards, Executive Office

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Towering 36 stories above the city, the InterContinental Times Square features 607 luxurious guestrooms with floor-to-ceiling windows offering panoramic views of the Manhattan skyline and Hudson River. Drawing upon natural elements, the rooms are designed to evoke the feeling of a chic Manhattan residence, and average at 350 sq. ft. amongst the largest in midtown. Each room includes spacious work station, 42 in" HDTV and a spa-inspired bathroom with walk-in rain shower accentuated with blue mosaic tile. Situated just off the Times Square neighborhood, known as the "Crossroads of the World," the hotel brings the InterContinental touch to one of New York City's most popular areas. The hotel is close proximity to the Broadway Theatre District, Central Park, Fifth Avenue shopping, and many major transportation centers in Manhattan making it a convenient base to explore the city. Featured at the hotel is the Stinger Cocktail Bar and Kitchen, a lounge experience by Celebrated Chef Todd English. Guests are welcome to indulge in worldly comfort food alongside bespoke cocktails and an extensive offering of wine and beer. Offering signature cocktails three sized options and large batch punch-bowls the lounge at the Stinger brings the art of craft cocktails to Hell's Kitchen and the Theater District. ... more   less 

Additional Information about InterContinental New York Times Square

Address: 300 W 44th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $314 - $915 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental New York Times Square 4.5*
Number of rooms: 607
Reservation Options:
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Also Known As:
Intercontinental New York Times Square Hotel New York City
Hotel Style:
#15 Green Hotel in New York City
#60 Business Hotel in New York City
#90 Family Hotel in New York City
#91 Romantic Hotel in New York City
#133 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental New York Times Square staff and other travellers.
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Questions? Get answers from InterContinental New York Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 4110 was at the end of the hall, middle of hotel, with a bump-out that offered excellent views.”
 of 5 bubbles Eric1161968, 7 Dec 2016 | Read review
“Rooms are nice. Very confortable beds. ”
 of 5 bubbles 924andys, 6 Dec 2016 | Read review
“Upper floors are quieter / city view is nice too.”
 of 5 bubbles musicman40nj, 6 Dec 2016 | Read review
“Not the 10th floor, obviously. I would get on the highest floor possible to get away from street noise as well.”
 of 5 bubbles mjgallag2016, 6 Dec 2016 | Read review
“Would recommend a room on a high floor ”
 of 5 bubbles Moonbeam76, 3 Dec 2016 | Read review
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