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InterContinental New York Times Square

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Traveller (2439)
Room & Suite (1421)
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Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“sky view room”(86 reviews)
“times square”(1,214 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,829)
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Show reviews that mention
All reviewssky view roomtimes squareambassador membershake shacknew yorkcorner roomrain showersubway entrancehigher floormini barhudson riverhell's kitchenlate checkan upgradethe theater districtaround the cornerstreet noise
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11 - 15 of 4,812 reviews
Reviewed 6 days ago

This was our second visit and we were hoping for the same as our first but.... on arriving I was told I would have to pay the visitor tax (has another name but I have forgotten) I explained that BA have said that no extra...More

1  Thank Hodgee234
Response from Alex K, Public Relations Manager at InterContinental New York Times SquareResponded 5 days ago

Thank you for taking the time to share your feedback, Hodgee234. It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We're disheartened our rooms didn't meet your expectations. We care deeply about...More

Reviewed 1 week ago via mobile

We visited the Intercontinental as a 21st birthday celebration for my son. Booked flights, transfers and hotel through BA. When booking the BA agent advised she would let the hotel know of my son's birthday and request an upgrade. We also asked if our 2...More

1  Thank AndrewS1987
Response from Alex K, Public Relations Manager at InterContinental New York Times SquareResponded 6 days ago

We appreciate the feedback, Andrew. We're happy you had a pleasant stay with us despite our services not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more...More

Reviewed 1 week ago

This was our (myself and my son) fourth visit back to this amazing city. We chose the InterContinental for the location and also the brand as we knew what we would be getting and we weren't disappointed. The City View room we had was lovely...More

1  Thank brizzle2
Response from Alex K, Public Relations Manager at InterContinental New York Times SquareResponded 6 days ago

Thanks for the wonderful review, Brizzle! We're thrilled you had such a fantastic stay at our convenient location! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We're also glad to hear that our team made you feel...More

Reviewed 1 week ago via mobile

While we were upgraded owing to my ambassador status but otherwise for the price this is definitely not worth. It is a few blocks away from times square but i am sure i would have got a better deal at westin or marriot marquis at...More

Thank VikaasK
Response from Alex K, Public Relations Manager at InterContinental New York Times SquareResponded 1 week ago

Thank you for taking the time to share your feedback, Vikaask. We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or to make you feel valued....More

Reviewed 1 week ago

This hotel is close to Times Square, located within two blocks. Great location if you want to catch the early morning shows such as Good Morning America while other family members sleep in or come back from a late Broadway Show. Room was clean. Work...More

2  Thank ROB_DIANA_LEO12
Response from Alex K, Public Relations Manager at InterContinental New York Times SquareResponded 1 week ago

Thanks for the wonderful review, Rob! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 277 - USD 651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in New York City
#59 Business Hotel in New York City
#87 Romantic Hotel in New York City
#136 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 277 - USD 651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in New York City
#59 Business Hotel in New York City
#87 Romantic Hotel in New York City
#136 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2439)
Room & Suite (1421)
Dining (94)
Pool & Beach (2)
Amenities (32)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Marie O
26 April 2018|
AnswerShow all 2 answers
Response from Corinne M | Reviewed this property |
The hotel supplies a hair dryer but I took my own straighteners which worked with an adapter plug. They took longer than usual to heat up due to the difference in electric current in America.
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Sandie F
23 April 2018|
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Response from Rhianne L | Reviewed this property |
We seemed to experience all seasons in our 5 days - arrived to dry, warmish weather, next day was freezing but dry, then there were thunder storms and weather warnings, then dry but cold again...last day was boiling!! We... More
1
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Kim F
16 April 2018|
AnswerShow all 4 answers
Response from jonandsteven | Reviewed this property |
Absolutely you can, they will be more than happy to help. You only need to contact the hotel and ask for concierge, they will take care of it for you x
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Room Tips
"Go for a corner sky view room, the views are worth it."
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"Decide which view you want to see and ask!"
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"Clean room. We had a superior double bed for 4 people. The bed was way too small to share with another..."
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"Overlooking 8th Avenue. The higher the floor the better, mainly for the bright lights."
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