Very clean (room made up every day and fresh towels), enthusiastic staff (even housekeeping) made us feel welcome. Nice size room (appx 180 Sq ft including bathroom) for Manhattan. Walk in shower, rain head and wand. Frette linens and nice towels. Comfy bed. Easy access to all subways, ferries. Extremely friendly and helpful staff. 2elevators, both very fast. Mini fridge. Pharmacy, Thai, pub, and market within100 feet of hotel. Restaurant coming in August. Very quiet, 5 rooms per floor, never heard neighbors.
What makes this hotel stand out amongst the dearth of hotels in Manhattan? 2 things stand out, excellent customer service and the hotel location which makes it easy to use the subway to go across Manhattan and Brooklyn too. The customer service was top notch wherein all our questions and needs were addressed appropriately and in a timely manner. Daniel at the front desk/concierge was a delight to interact with. Housekeeping and room services was also very good and no complaints there. Location wise.... NYSE, Wall street, World Trade Center and 9/11 memorial and all of lower Manhattan/Lower Financial district is all within walking distance from the hotel. Subway lines 4,5,6, J, A, C etc. are easily accessible from the hotel via the nearby subway stations. Room size? decent room size as per NY standards.…
The Artezen is a quiet oasis in the city. You will feel refreshed after staying there. The rooms are finely appointed and the staff is very nice. The snacks in the room are great too. I strongly recommend this boutique hotel.
Artezen hotel is very clean, nicely furnished, has great shower, excellent beds and is located in the heart of the financial district. The most distinguishing aspect of the Artezen are the Doorman/Concierge. They were exceptionally helpful, polite, kind, and professional. Benjamin and Carmello were beyond helpful and kind in helping us to navigate difficult transportation issues, poor weather, etc. They are the best we have ever encountered in NY over the years of our travel to the city.
Spent one night in a deluxe king with my wife. Overall, we had a great stay. The hotel is located on a street with a surprising amount of food options, felt more like the village than the financial district. Check-in was efficient, staff were friendly. The rooms were extremely clean, modern, and comfortable - the bed was great. All in all, hard to imagine doing any better at such a reasonable price point (for NYC)....
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