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Stayed here for 4 nights, wasn't expecting much as it was cheap. Nice and clean, room was spacious. Good selection of toiletries and coffee machine in the room. Maid service was daily, even on the weekend. Breakfast was included, Buffett style but with hot items...More
The room had terrible ventilation. It smelled and felt like someone had just taken a shower the entire time. So it always remained humid. We had to put the AC on the entire time, even when it was in 50s. We had issues with temp,...More
3 Thank Tiffany H
Response from IHGService, Guest Relations Manager at Holiday Inn Express New York City-Wall StreetResponded 21 November 2017
Dear Tiffany H,
Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for not living up to your expectations regarding our room condition...More
I stayed here for 2 nights earlier this week and agree with most of the reviews with the rooms being very small but clean. The location is very convenient to the NYSE, ground zero, several subway stations, and multiple shopping and dining options.
Response from IHGService, Guest Relations Manager at Holiday Inn Express New York City-Wall StreetResponded 16 November 2017
Thank you for your feedback regarding your stay at Holiday Inn Express New York City-Wall Street, NY. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient...More
Convenient location to 2-3 subway. Friendly staff especially lady in the free breakfast room. Room was small but that is to be expected in NYC. In somewhat poorer shape than other HI Expresses we have stayed in. Could use some refurbishing. The hair dryer holder...More
1 Thank 693michaeljc
Response from IHGService, Guest Relations Manager at Holiday Inn Express New York City-Wall StreetResponded 26 October 2017
I would like to thank you for taking your precious time to write the review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your feedback. I am pleased...More
If you plan on spending almost no time in your room, then these teeny tiny rooms are acceptable. Plus the closet is a free-standing unit in a corner with room for very few clothes and shoes. On the plus side, the employees are simply outstanding....More
1 Thank Utahtravellers
Response from Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall StreetResponded 29 October 2017
Dear Valued Guest,
Thank you very much for taking your time to provide us with your feedback. I am glad to hear that our staff was friendly and accommodating. On the other hand, I am sorry to hear that our room size did not meet...More
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis
Island to learn about the vital immigrant history of the city.