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Four Points by Sheraton Midtown - Times Square

326 West 40th Street, New York City, NY 10018
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Close 
  • The Annex / Hell's Kitchen Flea Market
    0.2 km
  • 3 star hotel
  • Free Wifi
Reviewed yesterday
Amazing Service
I can honestly say I have never written a review but felt the... more
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2,033 Reviews from our TripAdvisor Community

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Showing 1,599: English reviews
Reviewed yesterday NEW

I can honestly say I have never written a review but felt the need to after I received the best service I have had in a while. Kevin R went above and beyond at the front desk- was informative, friendly, and overall had a great presence!! I live in VA, but next trip to NYC with most likely be booked...

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Helpful?
Thank james b
Washington DC, District of Columbia
Reviewed yesterday NEWvia mobile

I had intended to book a different Four Points location, but this hotel pleasantly exceeded my expectations. I had called the hotel prior to my stay and received poor phone service, but when we arrived everyone was pleasant and helpful. Cyn at the front desk was great. Our room on the 11th floor was clean and spacious by NYC standards....

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1Thank Amy W
Coventry, United Kingdom
Reviewed 2 days ago NEWvia mobile

The hotel isn't amazingly decorated and the service is good but the location is within walking distance to everything we have been here since Thursday and today(Sunday) was the first time we needed to use the subway. The only negative for me is that you are directly opposite the port authority bus station and therefore on the floor we were...

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1Thank Stacy_Watkins
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Stacy_Watkins, We appreciate that you took the time to leave us a review. We hope to see you again in the future.

Vancouver, Canada
Reviewed 2 days ago NEW

I have stayed here numerous time. I will agree it is not a 5 star property but let me tell you its a strong 4 star. The staff (front desk, house keeping, bell men and restaurant) make this hotel a 5 for me. Its well situated to times square, near pharmacies, and transportation. On this occasion I caught a bad...

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Helpful?
1Thank pangeaman
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Pangeaman, We are happy that we are able to make all your stays great! Thank you for leaving us a review and for sharing your experience at the Four Points Times Square.

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Great location to get around New York. Time square a short walk, train line and bus station opposite. I walked to most of mid town (shopping, restaurants, Central Park) from here with no issues. Hotel staff all very good and helpful Free bottled water all day which is nice touch. I would stay here again. A few things in rooms...

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Helpful?
Thank Rupal K
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Rupal K, We appreciate your feedback and we cannot wait to have you back with us after the renovation so you can enjoy our new rooms.

Tulum, Mexico
Reviewed 5 days ago NEW

very well located, you find everyhting 5 minutes walking distance, the staff vas very welcoming and super fast and efficient, we where just one night and kind of in a rush, we arrive late afternoon and had tickets to see a play, so the check in was super fast with no problem whatsoever, Cyn was great, really efficient, friendly also...

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Helpful?
Thank Bernardo B
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Bernardo B, Thank you for this great review and for recognizing Cyn for her service. We look forward to your next stat with us in NYC.

Abington, Massachusetts
Reviewed 6 days ago NEWvia mobile

This hotel is amazing! Chef Alex and Bartender Sam took care of us so well. It is the best place I've ever stayed in NYC and I will always come back here. Thank you for making this a great time for us all!

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Helpful?
Thank Mackagillis
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Mackagillis, Awesome review!!! Chef Alex was extremely happy to read this review. I will be sure to share it with Sam and the rest of the staff. We hope to see you again in the future.

Reviewed 1 week ago NEW

Comfortable room, excellent service from front desk staff, free bottled water, coffee and tea, on site restaurant was good with full breakfast, bathroom small but in good working condition. Early check in available upon request.

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Helpful?
Thank Peg D
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Peg D, Thank you for your review! We are glad that we were able to make your stay a good one.

Schaumburg
Reviewed 1 week ago

Across from the 42St Port Authority: this location is blocks away from Time Square. Ideal if you are on a layover catching a bus/train. Two blocks from Cake Boss Bakery. Near Dean & Deluca (casual breakfast-lunch). This is next door to a parole office. That didn't seem to be an issue; but certainly be aware of surroundings. Front desk service...

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Helpful?
Thank Tiffrock12
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Tiffrock12, Thank you for recognizing the staff's service! We look forward to your next stay with us after the renovations. We are sure you will love our new look.

Reviewed 2 weeks ago via mobile

Well I was a little apprehensive about booking here initially, given some reviews I read, but I needn't have worried. Checking was swift and friendly, though it's possibly the smallest hotel lobby ever! Got a room on the 22nd floor, overlooking the port authority bus depot. Fantastic views, huge & comfortable bed. No noise bar a couple of sounds from...

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Helpful?
Thank Graham R
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Graham R, This is a such a great review!!! We are happy we were able to exceed your expectations. We cannot wait for your next NY visit.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $172 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City
Hotel Style:
#32 Green Hotel in New York City
#177 Romantic Hotel in New York City
#178 Business Hotel in New York City
#193 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Midtown - Times Square staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Midtown - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go next door to the Skyroom (bar) to see amazing views of NYC.”
 of 5 bubbles pangeaman, 22 Jan 2017 | Read review
“High floors offer a good view”
 of 5 bubbles RichardF215, 2 Dec 2016 | Read review
“The higher floors offer the best views and most quiet...but haven't had a bad room.”
 of 5 bubbles BillJ703, 28 Nov 2016 | Read review
“Ask for a high floor as it stops road and traffic noise.”
 of 5 bubbles daviddK7285MP, 17 Nov 2016 | Read review
“our room didn't have a view, but it's okay cause we weren't in the room much.”
 of 5 bubbles 808Madeline, 13 Nov 2016 | Read review
5 of 5