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W New York - Downtown

1,213 reviews
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Traveller (504)
Room & Suite (281)
Dining (63)
Overview
  • Excellent41%
  • Very good37%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
4.5 Star Hotel
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4 Feb.5 Feb.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,213)Write a Review
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All reviewsfreedom towerthe financial districtliving room barwtc siteworld trade centernew yorkfifth floorbattery parkground zerostay downtownfloor lobbyconstruction noisewall stcorner roomlower manhattantrendy hotelstatue of liberty
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381 - 385 of 1,084 reviews
Reviewed 11 June 2015

This is a great hotel in lower Manhattan, which has come a long way in the past decade. We paid to upgrade our room to 2 beds (which was kind of disappointing to have to pay for) but we were also then given a view...More

Thank amylou718
Response from Temara E, Director of Rooms at W New York - DowntownResponded 3 July 2015

Hi there, amylou718 - Thanks for such a great review! So happy you enjoyed and looking forward to your next stay! All the best, Temara Exton Director of Rooms

Reviewed 11 June 2015

W standards dropping. Hotel room smaller than similar rooms at budget chains in Manhattan. Wall and floor coverings peeling. Shiny "chic" furnishings had decidedly worn feel to them. Someone took my iPod mini off the room desk while I was in a meeting, right before...More

2  Thank 138jack
Response from Temara E, Director of Rooms at W New York - DowntownResponded 3 July 2015

Hi there, 138jack - Thank you for your review. Please contact the hotel, if you have not done so already, in regards to your iPod Mini at 646-826-8600. All the best, Temara Exton Director of Rooms

Reviewed 5 June 2015

The staff and manager went far beyond to ensure our stay was perfect. Everything went off without a hitch and they provide what they promise! As other reviewers have noted, it is starting to show signs of some wear, in particular the bathrooms, but is...More

Thank K O
Response from Temara E, Director of Rooms at W New York - DowntownResponded 3 July 2015

Hi there, K O - Thank you for such a great review! We appreciate all the honest feedback and hope our readers do too! Looking forward to you next visit. All the best, Temara Exton Director of Rooms

Reviewed 5 June 2015

I have been to this hotel many times to socialize in their bar, which on the weekends is packed and I would recommend their drink "the wall street bull" (I won't spoil it by describing it, but it should suffice to say that you must...More

Thank BrandonWV
Response from Temara E, Director of Rooms at W New York - DowntownResponded 3 July 2015

Hi there, BrandonWV - Thank you for this great review! Wall Street Bull is a hotel favorite and we hope to catch you soon in our Living Room Bar and Terrace! All the best, Temara Exton Director of Rooms

Reviewed 4 June 2015

Beautiful, trendy hotel centrally located to downtown sights and activities (overlooks 9/11 memorial pools, close to Battery Park and State of Liberty Tour). Upon check-in (before 6pm), we learned that they had given away all of the 2 double bed rooms and only had single...More

Thank jasadow
Response from Temara E, Director of Rooms at W New York - DowntownResponded 8 June 2015

Hi there, jasadow - Thank you for taking the time to review our hotel. While the situation was not ideal for you and your family, we are happy to feel that you enjoyed the room. In the event you find yourself and your family returning...More

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17576777879217
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 171 - USD 569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in New York City
#146 Romantic Hotel in New York City
#174 Luxury Hotel in New York City
#176 Business Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 171 - USD 569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in New York City
#146 Romantic Hotel in New York City
#174 Luxury Hotel in New York City
#176 Business Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (504)
Room & Suite (281)
Dining (63)
Pool & Beach (1)
Hotel & Grounds (438)
Bathroom (27)
Business Centre & Event Rooms (5)
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
Questions & Answers
Ask a question
ciaranholden
20 January 2018|
AnswerShow all 4 answers
Response from Sara_sakflva | Reviewed this property |
Dispute the charge on your CC.
0
Votes
proano82
18 March 2017|
AnswerShow all 5 answers
Response from Hovik M | Reviewed this property |
Of course, definitely high quality.
0
Votes
lisawiscMilwaukee
5 March 2017|
AnswerShow all 5 answers
Response from Hovik M | Reviewed this property |
Don't remember don't think so
0
Votes
Room Tips
"Get a high floor to minimize street sounds"
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"View on to Ground 0 is a must."
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"Rooms 2002, 2003, 2004 2005 offer spectacular views of Freedom Tower and the 9/11 Memorial sites."
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"ask for a room facing the 911 Memorial for a spectacular view...day/night. Room 1402 and 1403 are great!"
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