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TownePlace Suites New York Manhattan / Times Square

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Traveller (4)
Dining (7)
Room & Suite (4)
About
Location
Cleanliness
Service
Value
Property amenities
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Room features
Accessible rooms
Kitchenette
Non-Smoking Rooms
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Full view
100Great for walkers
Grade: 100 out of 100
729Restaurantswithin 0.5 km
230Attractionswithin 0.5 km
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12Reviews
20Photos
14Q+A
1Room tip
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Popular mentions
This is a brand new hotel in a great location! The room is not huge, but we're use to that. We stayed here before getting on a cruise and it wasn't far for us to walk to cruise terminal from hotel (20-25mins). The hotel is approx 5 mins walk from bus terminal and approx 20
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Conveniently located for both business and leisure activies this recently opened hotel has much to offer. Kitchenette is a definite plus. Quieter than anticipated given the location. An eager staff aimed to please made this guest feel mist welcome
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Response from Y_GuzmanGrossman, Front Office Manager at TownePlace Suites New York Manhattan / Times Square
Responded 3 days ago
Hello @shayna3, Thank you for taking the time to share your experience! We are ecstatic that you got to enjoy the room and kitchenette! Peace and quiet is always nice in the midst of the fun chaos that is New York City. We are absolutely pleased to hear that the staff met your needs and made you feel welcome. Thank you for providing your feedback!
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Recently stayed one night in this hotel. Had the pleasure of dealing with staff members from three different shifts (arrived early to a room that was ready, was up late). Everyone was very friendly, offered parking assistance, made restaurant recommendations, opened doors for
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Response from Y_GuzmanGrossman, Front Office Manager at TownePlace Suites New York Manhattan / Times Square
Responded 1 week ago
Hey there, anti-nuggetac! Thank you for your honest feedback and sharing your experience at the TownePlace Suites Times Square! I am so happy to hear that our staff was top-notch and made your stay not only pleasant but memorable and homey! We strive to obtain the highest of guest satisfaction and knowing that our team exemplifies that is heart-warming. Super glad to hear that you enjoyed the room, its size and amenities therein- it all shouts New York, doesn't it? Thank you once again for sharing your experience and thoughts! We can't wait to see you next time!
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Fantastic services from all staff including Marie, Chris, Brandon and Daniel, all staff make you feel very welcome. Absolutely brilliant service would highly recommend! Rooms were modern, clean and tidy.
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Response from TPSDA, Guest Relations Manager at TownePlace Suites New York Manhattan / Times Square
Responded 1 week ago
Corina12345678910, Good evening and thank you so much for the name mentions. I'm glad that you've singled out our associates and have commended them for there duty to serve. Leaders are made ,not born and I can honestly say that this team here is committed to excellence. For now I wish you a goodnight and until next time. Yours In Service, Daniel Arizmendi Guest Relations Manager
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Brand new hotel. The staff are all very friendly and helpful. Our king room had a perfectly appointed kitchen. Not a bad size for NYC. Just blocks from Times Square. Only down side is there is only one elevator. Never really had to wait to long for it. So if you are inpatient
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Response from TPSDA, Guest Relations Manager at TownePlace Suites New York Manhattan / Times Square
Responded 1 week ago
hello CorporateTravelGuru, We thank you for choosing our property while exploring the concrete jungle. We appreciate your both positive and negative feedback. This allows for growth and change. We're glad the room suited your needs and met expectations. As for the elevator change is coming and a system is being developed as far as the wait time is concerned. Have a productive new year and we wish you back on future trips to the Big Apple !!!!. Yours In Service, Daniel Arizmendi Guest Relations Manager
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Photo provided by managementTownePlace Suites New York Manhattan / Times Square
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Photo provided by managementTownePlace Suites New York Manhattan / Times Square
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Does this hotel charge a resort fee? If so what is the cost of the resort fee per night?
hello there! We do not charge a "resort fee"! The charges at the hotel include room and tax only.
1 vote
Breakfast is included with our room in March can you confirm what the breakfast choices are ?
Hello andrewh688, Good morning and thank you for choosing us. Our property does include an adequate amount of breakfast items needed to start the day. We have and alternate based on the day of the week -Bacon -Cheese omelettes -Scrambled eggs -Potatoes -Orange,Grapefruit,Apple juice. -Toast (white) -Bagels (plain,wheat) delivered from Brother's Pastry located in NYC. -Soymilk (vanilla- highly recommended) -Soymilk chocolate -Waffles -Assorted cereals -Oatmeal Coffee,tea and hot chocolate are served 24 hours.
1 vote
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Hi, I’m a guest next month and wondering if hair dryers are supplied in the room? Many thanks
hello Diane, Good evening to you and thank you for choosing our property. I'm happy to report that hair dryers are provided in the room. Should you travel with a laptop or device that has a European plug, a converter would be needed. Unfortunately we do not carry them. I hope my answer helps as it allows you to better prepare. I wish you a productive year and please ask for me once you arrive. I look forward to meeting you. Yours In Service, Daniel Arizmendi Assistant Front Office Manager
1 vote
Hi, is there anywhere to leave luggage from check out to a late flight?
hello Debra98, Good evening and first and foremost, we thank you for choosing our home to be yours during your stay in the Big Apple. I'm happy to say that yes ,we do store luggage after checkout. It is a secure office in which only the front desk and Bellman have access to. Our Bellman can also arrange transportation to and from the airport should you be interested ?? For now I hope this answers your questions and puts your mind at ease. No one should have to lug around there luggage for a whole day. Should you have any additional questions please feel free to ask. We're full of answers and if not us then google is always the answer ha ! Yours In Service, Daniel Arizmendi Guest Relations Manager
1 vote
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Hello, we just stayed here for 4 nights checking out on 12-30-18. We had the queen room. There are usb ports by the bed, refrigerator, microwave, coffee maker, pots and pans, glasses, utensils, etc. we were pleased with our stay and have little complaints. The good is location, cleanliness, free hot breakfast, friendly staff, and size. (7 floors) Definitely recommend staying on a low floor so you can use stairs. Single elevator can be slow. I would definitely book here again.
1 vote
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"We stayed in the lower level and it was very quiet - barely heard any street noise."
PRICE RANGE
USD 130 - USD 396 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityManhattanTimes SquareMidtown WestHell's Kitchen
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