We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lotte New York Palace

Traveller (1622)
Room & Suite (477)
Dining (43)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Lotte New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel's collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan's most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city's signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick's Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi (surcharge) and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments.
Read more
Property amenities
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:SAVE UP TO 20%
Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
446Restaurantswithin 0.5 km
120Attractionswithin 0.5 km
Neighbourhood
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Read more
See all nearby hotels
4,669Reviews
1,717Photos
112Q+A
100Room tips
Traveller rating
  • 3,006
  • 1,033
  • 382
  • 145
  • 104
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
We gifted our girls a trip to the American Girl Doll store for their birthday. This hotel was the PERFECT location. The hotel was clean with almost an art-deco sort of charm. Our room had zero view (but we didn't care.) It is directly across the street from St. Patrick's
Read more
This is the best hotel to stay in a bit pricey but a real treat. The location is fantastic and the rooms are spacious for NYC we stayed for a long weekend and can't wait to return. Now that we found the Palace we can't stay anywhere else.
Read more
Response from nypalace, General Manager at Lotte New York Palace
Responded yesterday
Dear Kevin J, Thank you for sharing your kind feedback. I am so delighted to hear that you found our location to be so convenient within New York City and that you found your guestroom to be so spacious. We look forward to your return to The Palace! Warm Regards, Becky Hubbard General Manager
Read more
Stayed on the 31st floor of the Lotte New York Palace Hotel. It is located next to St Patrick’s Cathedral. The room was very clean and comfortable and quiet. There is an additional charge for the WiFi which was not too good. I thought the bed was comfortable but my husband
Read more
Response from nypalace, General Manager at Lotte New York Palace
Responded 2 days ago
Dear P4882NKmm, Thank you for sharing your kind feedback. I am so glad to hear that you found your guestroom to be so comfortable and quiet and that you found our staff to be so kind. It is always our goal to exceed our guest's expectations and please know that I have shared your feedback with our team. Thank you again for your visit and we hope to welcome you back to The Palace very soon. Warm Regards, Becky Hubbard General Manager
Read more
I have stayed here four times now. The rooms are large and welcoming. The staff greet you. I love the lobby bar for an evening drink. Had a small plate fish and chips in the gold room on evening arrival. Treated myself to breakfast on last day. Delicious pancakes. Already
Read more
Response from nypalace, General Manager at Lotte New York Palace
Responded 2 days ago
Dear whiskyanne, Thank you for sharing your kind review and for being a loyal guest of Lotte New York Palace. I am so pleased to hear that you enjoyed a delicious meal at The Gold Room and breakfast at our grand Villard Restaurant. We look forward to your next visit! Warm Regards, Becky Hubbard General Manager
Read more
I've stayed here before both on business and with my wife on a short city break so it was 1st choice to bring my family for their 1st vist to New York. We booked the rooms and flight through British Airways 4 months back so was hoping we could get rooms close together.
Read more
Review collected in partnership with this hotel
Response from nypalace, General Manager at Lotte New York Palace
Responded 2 days ago
Dear TheWilsonClan, Thank you for sharing your thoughtful review. I am so thrilled to hear that you found our staff to be so accommodating, especially Chloe and Danielle. They are both exceptional members of our team and I will be sure to share your kind words with them. Thank you again for your visit and we look forward to your return to The Palace! Warm Regards, Becky Hubbard General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Mouldy basin
room 3311, lovely corner superior king room
Breakfast room service
Cathedral View Room
PreviousNext
12345699
Do the room have air con?
Yes
0 votes
Show all answers
Please could you tell me if the rooms have safes and is there a charge?
Yes, no charge for safes.
0 votes
Show all answers
ALSO you can walk to time square it is less than 15 minutes but too crowded write to the hotel, so you do a fast check in
0 votes
Show all answers
i am sure it's fine, it's done in all hotels; just give good instructions
0 votes
We didn’t formally ask but saw people bringing food in.
1 vote
PreviousNext
12345623
"Ask for a room with a cathedral view"
"ask for corner room - beautiful views!"
"I stayed here twice in March 2019 and both times had a room directly looking onto St Patrick's cathedral which was fabulous. "
"Nice view from top floor"
"Try Room Service, it was great !"
PreviousNext
12345620
PRICE RANGE
USD 310 - USD 755 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new york palace hotelnew york city palace hotelpalace hotel new yorkpalace hotel nyc
FORMERLY KNOWN AS
The New York Palace Hotel
LOCATION
United StatesNew YorkNew York CityManhattanMidtown
NUMBER OF ROOMS
909
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing