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Hotel Hayden

Booking.comUSD 209*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Hayden
Hotel Hayden
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85 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Reviewed 2 days ago NEW

do not recommend.wait for check in even I requested early check in after long flight.blood and ink on the cover for the first night.expensive price but I do not see anything special.no help to call a taxi

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Helpful?
Thank caix2017
City Beach
HOTEL’S FAVOURITE REVIEW
Reviewed 25 February 2017

Very friendly and helpful staff. Great location, close to subway station and walking distance to MSG and Penn station. Times Sq is also close by. Lots of great restaurants in the area. Great Greek restaurant on the ground floor. On a street famous for flower sellers so is nice to see their displays as you walk by. Very clean and...

Review collected in partnership with this hotel
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Helpful?
2Thank Aytan A B
About Hotel's Favourite Review
Lgrossberg, General Manager at Hotel Hayden, responded to this review

Thanks so much for posting your review and we're glad that you enjoyed the hotel and our location. As you noted, we are located for easy access to all of New York's favorite destinations. We are also thrilled that you enjoyed Mykonos Blue Greek restaurant. We hope you'll come back and visit us soon.

San Francisco, California
Reviewed 3 days ago NEW

A little off the beaten path - near a lot of flower stores - close to a subway - room is trendy - shower is designed to get water all over the floor - nice amenities- overly firm bed - has a nice Greek restaurant inside - not much in the way of a gym

Review collected in partnership with this hotel
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Helpful?
Thank TravelinManOH
Jonathan S, Public Relations Manager at Hotel Hayden, responded to this review

Thank you for staying with us and sharing a review of your stay. Jonathan

Reviewed 6 days ago NEWvia mobile

Pregnant blond desk receptionist at front desk sucks. Waited in line for 5 minutes and she helped a man who cut in front of us right when it was our turn. Afterwards she did not even greet us nor tried to help us. She should be FIRED. Usually don't post reviews so this shows how rude she was and lacks...

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Helpful?
Thank Sherri M
Jonathan S, Public Relations Manager at Hotel Hayden, responded to this review

Dear Sherri, Thank you for staying with us. I sincerely apologize for the cold welcome at the desk. I have shared your comment with the hotel manager. Please reach out to us directly should there be anything else we can do to make up for it. Jonathan

Zurich, Switzerland
Reviewed 6 days ago NEW

The staff was ok but the room cleaning was terrible since our first day arrival.The roof bar as they describe was not finish. I will never go there when i come back in New York!!! For me is not a 4 stars hotel.

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Helpful?
Thank Lourssol
Jonathan S, Public Relations Manager at Hotel Hayden, responded to this review

Thank you for staying with us and sharing a review of your stay. We sincerely apologize that we were not able to meet your expectations. The rooftop is finally open after a full renovation ahead of the nice weather. Jonathan

Reviewed 6 days ago NEW

Great hotel in perfect midtown location. Friendly and helpful staff. Neat well appointed rooms , very good greek restaurant and bar downstairs. I would recommend The Hayden to anyone. Only one thing would make it better would be a bath .

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Helpful?
Thank Anthony G
Jonathan S, Public Relations Manager at Hotel Hayden, responded to this review

Dear Anthony, Thank you for staying with us, sharing a review of your stay and recommending the hotel. Jonathan

San Clemente, California
Reviewed 1 week ago NEWvia mobile

Just got home after 5 days at hotel Hayden. It is in the middle of the floral district so you walk out to plants, flowers and fantastic floral displays. The room was good sized for New York with a clean modern feel. Fast elevator & quiet aside from the usual fire truck siren- can't avoid those anywhere in NYC We...

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Helpful?
1Thank BeachBB72
Jonathan S, Public Relations Manager at Hotel Hayden, responded to this review

Thank you for staying with us and sharing a review of your stay. We are glad to hear that you enjoyed the central location of the hotel. Jonathan

Detroit
Reviewed 1 week ago

I stayed at the Hotel Hayden for a Mother's Day weekend pleasure trip. The staff was very friendly and helpful. The room was clean and comfortable. My only disappointment was that I booked this property specifically because it had a roof top bar. Upon check in we discovered that the bar was closed for renovation. Other than that, everything was...

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Helpful?
1Thank ShelleyOC
Jonathan S, Public Relations Manager at Hotel Hayden, responded to this review

Dear Shelley, Thank you for staying with us and sharing a review of your stay. We apologize that the rooftop wasn't open yet. It is now open! Jonathan

Bristol, United Kingdom
Reviewed 1 week ago

My girlfriend and I travelled here from the UK, and required a location that was close to the action of Manhattan, but also good for cost-effective transfers to/from the airport. Flying to Newark, we were able to take a train 3 stops from the airport to Penn Station which is about a 6 minute walk from this hotel and only...

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Helpful?
1Thank willdY2382UO
Jonathan S, Public Relations Manager at Hotel Hayden, responded to this review

Thank you for staying with us and sharing a review of your stay. We are glad to hear you enjoyed the location. Jonathan

Utica, New York
Reviewed 2 weeks ago via mobile

I want it documented that I arrived MAY 7th at about 11am.. With that being said, I arrived to NYC earlier then expected.. Friends were staying at the hotel as well and I asked them to have a key waiting for me at the desk so I could drop off my luggage and get to the Makeup Show which started...

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Helpful?
1Thank BeReal1977
Jonathan S, Public Relations Manager at Hotel Hayden, responded to this review

Thank you for staying with us and sharing your experience at the hotel. Jonathan

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04/06/2017 05/06/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Tucked in the heart of Chelsea, the new Hotel Hayden feeds on the energy of two of New York City’s most enduring and iconic commercial neighborhoods. At the intersection of the Fashion District and the Flower District, it’s a modern boutique gem just steps from world-famous local landmarks (including the Empire State Building and Madison Square Garden). Formerly the Hotel Indigo Chelsea, the hotel welcomes its guests by treating them to stylish 122 guest rooms and suites, full-service restaurant, a round-the-clock Fitness Studio and Business Center, and a rooftop bar with city views both old (vintage water towers) and new (Freedom Tower). At Hotel Hayden, we’re all about anticipating your needs. Whether it’s fast, reliable WiFi, a workout that fits your schedule (even if it’s before dawn) or a welcome treat for your four-legged travel companion, we won’t stop until we know we’ve provided the service and amenities that are essential to your New York City stay. ... more   less 

Additional Information about Hotel Hayden

Address: 127 W 28th St, New York City, NY 10001-6102 (Formerly Hotel Indigo New York City, Chelsea)
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $264 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Hayden 4*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#139 Business Hotel in New York City
#184 Romantic Hotel in New York City
#199 Family Hotel in New York City
#210 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hayden staff and other travellers.
7 questions
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Tokyo Prefecture, Japan
over a year ago
Georgetown, Kentucky, United States
Danville, California
over a year ago

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Questions? Get answers from Hotel Hayden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet floor”
Lourssol, 17 May 2017 | Read review
“Views over 28th street allow you to watch the bustling flower trade below.”
, 17 May 2017 | Read review
“I'm not sure what to say here”
983stevey, 1 May 2017 | Read review
“We had a room at the eleventh floor at the front .........a little bit of noise”
bsturm766, 1 May 2017 | Read review
“If you need quiet ask for room off the street.”
231joannew, 17 Feb 2017 | Read review
5 of 5
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USD 209* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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