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24/12/2017 25/12/2017
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    HGU New York

    34 E 32nd St, New York City, NY 10016-5503
    (212) 779-3432
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    24/12/2017 25/12/2017
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    USD 217*
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    Traveller (62)
    Room & Suite (132)
    Dining (25)
    Overview
    • Excellent61%
    • Very good21%
    • Average13%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Concierge
    Business Centre
    Dry Cleaning
    Free Parking
    4.0 Star Hotel
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    Rooms
    24 Dec.25 Dec.
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (220)
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    11 - 15 of 181 reviews

    Reviewed 31 October 2017

    The rooms in this hotel are tiny but the staff make up for everything. They could not have been more helpful. The breakfasts were the best of our entire stay in the US, exceptional quality. We were just sad that we only tried the restaurant...More

    Thank Catherine E
    Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 2 weeks ago

    Dear Catherine E, Thank you so much for the "wonderful" review. We are so glad that you enjoyed the hotel and its food & beverage outlets. Our Rosehill Restaurant is truly an exceptional addition to our hotel. We hope to see you again soon! Best,...More

    Reviewed 28 October 2017

    Comfortable king size bed, good location near Madison Ave and close to the Empire State Building, rather cosy around the bed but workable, opening windows for fresh air but good to close to block out the New York sirens and tooting when trying to sleep,...More

    Thank Sharingduecredit8
    Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 31 October 2017

    Dear Sharingduecredit8, Thank you so much for your review. It is great to hear that you found our location convenient for all of your travels. We apologize that you were upset with the lack of coffeemakers in the room. We do offer complimentary coffee and...More

    Reviewed 25 October 2017

    There is no coffee options in room or onsite. When I inquired at the front desk, they said it was part of the breakfast you had to pay for and only available during those hours. This was a huge detractor for me. The room was...More

    Review collected in partnership with this hotel
    1  Thank maggn0lia
    Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 31 October 2017

    Dear maggn0lia, Thank you so much for taking the time to write such an extensive review for us. We are so glad that you found our beds comfy, our toiletries high quality and staff courteous. We apologize that you were unhappy with the lack of...More

    Reviewed 24 October 2017

    Our room was small, but very comfortable. Staff was extremely friendly, everything I was asking for were solved immediately. Because of the location the room is a little bit noisy, but it comes with Manhattan anyway. Highly recommended hotel!More

    Review collected in partnership with this hotel
    1  Thank JoaTomi
    Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 31 October 2017

    Dear JoaTomi, Thank you so much for your "Perfect" review. We are so thrilled to hear that you found our hotel and location perfect. It is also great that you found our staff friendly and attentive to your needs. We hope to see you again...More

    Reviewed 23 October 2017 via mobile

    This is my first time staying at this hotel and I must say I was very pleasantly surprised at how wonderful the staff was at this establishment. They were attentive to our needs including accommodating a last minute late check out request, leaving birthday treats...More

    Thank Mjpesq
    Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 31 October 2017

    Dear Mjpesq, Thank you so much for the great review. We are so glad to hear that you enjoyed your birthday weekend here with us and that we succeeded in making it special for you. We are thrilled to hear that our staff was attentive...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Business Centre with Internet Access
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    Details
    • Price range
    • USD 165 - USD 567 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
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    • Room types
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    • Number of rooms
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    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, TripOnline SA, Travelocity, Hotwire, Agoda, Cancelon, HotelQuickly and getaroom.com so you can book your HGU New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown
    • Also Known As
    • Grand Union Hotel New York ,
    • Grand Union New York City
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    Traveller (62)
    Room & Suite (132)
    Dining (25)
    Hotel & Grounds (74)
    Bathroom (7)
    Business Centre & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    Adam123S
    2 September 2017|
    AnswerShow all 4 answers
    Response from Sarah K | Property representative |
    Hi Adam123S, The King Standard is appx 20 sq feet smaller than the King Deluxe. If you have any further questions please feel free to let me know!
    1
    Vote
    Lows28
    8 August 2017|
    AnswerShow all 2 answers
    Response from Sarah K | Property representative |
    Dear Lows28, Our checkout time is at 12pm. Depending on availability we can offer a complimentary late check out at 1pm. When you arrive please inquire with the front desk. Best, Sarah
    0
    Votes
    JoanLuisa
    1 July 2017|
    AnswerShow all 4 answers
    Response from Sarah K | Property representative |
    Hi JoanLuisa, Thank you so much for choosing HGU New York. If you would like to upgrade your room please contact reservations. We will be more than happy to assist with this. Best, Sarah
    0
    Votes
    Room Tips
    "Check that your room is on the highests floor regarding to lightness and noise."
    Read review
    "Just ask for what you want and the staff will do their Very best for you."
    Read review
    "Never stay in a queen standard they are next to the elevators and so small even for NY standards you..."
    Read review
    "Dont take room 606"
    Read review
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