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HGU New York

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HGU New York
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81 Reviews from our TripAdvisor Community

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There are newer reviews for HGU New York
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Showing 66: English reviews
New York City, New York
Reviewed 4 weeks ago via mobile

The staff gave my boyfriend and I great suggestions for dinner and activities around the area. They were thorough, friendly, and so accommodating. I'm looking forward to the next time I can drink Toby's Estate coffee in the beautiful 1905 Lounge. Overall great stay!

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Helpful?
Thank rhmodica12345
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Rhmodica12345, Thank you so very much for the amazing review. I am so thrilled to hear that our concierge team was able to help you with recommendations during your stay. I will definitely be relaying your positive comments back to them. We hope to see you again soon, we will have the Tobys Estate Coffee waiting for you! Best...

Reviewed 4 weeks ago via mobile

Love this hotel! Super cool artwork and decor in a beautifully renovated building. Rooms are super comfy... definitely get the king suite for the extra space. Good breakfast choices, very friendly staff and fun lobby and bar spaces plus you can walk everywhere! We highly recommend!

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Helpful?
Thank Dana W
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Dana W, Thank you so much for taking the time to write a review for us. I am so glad to hear that you loved our hotel, its artwork and public spaces. It is also great that you found your room comfy and spacious. I hope your positive review means that we will be seeing you again in the...

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

My boyfriend and I were planning a staycation and heard about HGU New York and thought it would be perfect, and it was!! Our room was upgraded to the King Deluxe Suite and made our stay even more special. We ordered room service multiple times for dinner and we even had breakfast in bed! Our stay at HGU was everything...

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Helpful?
Thank A TripAdvisor Member
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Thank you so much for your amazing review. I am so glad to hear that you loved HGU New York and had a great staycation with us. We hope you think of us next time a special occasion arises, we'll be sure to make it extra special for you guys! Best Wishes, Sarah

West Hollywood, California
Reviewed 4 weeks ago

Words alone can't describe our experience staying here. From the staff to the location and amenities altogether, this place was EVERYTHING and I'd definitely place HGU within our top 5 list of favorite places for any up and coming Manhattan travels. Thanks guys!

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Helpful?
2Thank kengI8227LN
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear KengI8227LN, WOW, thank you so much for your glowing review. We are so pleased to hear that you had such a wonderful stay with us and that we have made it to your top 5. We hope to see again soon! Best Wishes, Sarah

Wrentham, Massachusetts
Reviewed 4 weeks ago

The HGU has a really good location in my opinion, I did everything in walking distance (if you are motivated), but you the subway is not far away! The room I had was fairly small, however I was travelling alone and I don't think you need much space in a hotel room because in New York you are out all...

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Helpful?
Thank elenakP5115YG
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear ElenakP5115YG, Thank you so much for taking the time to review our property. We are constantly looking to improve with every stay. We love to hear that you have nothing negative to say about your stay here with us. We hope you return soon so we can wow you again. Best Wishes, Sarah

Reviewed 2 November 2016 via mobile

Very nice. Cosy hotel. Great location. Very clean. Nice employés., thanks Brian for update a room little bit bigger Really enjoy this place. Love it. Good breakfast. Nice "bar" great ambiance . Decoration very cosy. 5 perfect days in NYC.

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Helpful?
Thank Marionfwi
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Marionfwi, Thank you so much for your kind review. It is great to hear that you found your home away from home here. I am so glad that you enjoyed your upgraded room and that our staff was helpful. I hope your positive experience brings you back in the future. Best Wishes, Sarah

st pete beach
Reviewed 2 November 2016 via mobile

This very very attractive hotel has excellent staff, very comfortable beds with lovely linens, a super location and a cozy, sophisticated bar and lounge. We loved our stay at HGU and definitely will be back.

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Helpful?
2Thank pagbch
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Pagbch, Thank you so much for your review. We are very glad to hear that you enjoyed our hotel and all of its offerings. We hope to see you again in the future. Best Wishes, Sarah

Guatemala City, Guatemala
Reviewed 1 November 2016

Don't know why both times I took a cab to the hotel they had problems finding it. Either way, it is a very cute boutique hotel. I stayed in a room with a King size bed and to my surprise it was quite the big room (for Midtown standards). There was a small entry way with a desk, the bed...

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Helpful?
2Thank carla n
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Carla N, Thank you so much for taking the time out of your busy day to write such a detailed review about your recent stay with us. It really looks like you were able to enjoy all that we have to offer here at HGU New York. It is great to hear that you enjoyed the size of your...

Bay Area, CA
Reviewed 28 October 2016

Lovely Hotel, great restaurant for breakfast! location was perfect! also, bed was most comfortable and staff always available to assist . Liked the smaller feeling of the hotel and enjoyed everything about our stay

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Helpful?
1Thank susanhW2184VM
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear SusanhW2184VM, Thank you so much for such a positive review! We truly appreciate your feedback. I am so happy that you enjoyed the boutique feel of the hotel and that our staff made you feel right at home. We hope you think of us next time you are in the city! Best Wishes, Sarah

Berks
Reviewed 28 October 2016

From start to finish the service and facilities offered by HGU were outstanding . The room (701) was ideal for 3 staying together and wanting some privacy ..... Great idea well done HGU. Great location would definitely stay again .

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Helpful?
Thank Magpieangel
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Magpieangel, Thank you so much for the amazing review! I am so glad that you were able to experience one of our amazing suites during your time here. We hope that you think of us next time you are looking for a hotel in New York. Best Wishes, Sarah

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The striking Beaux-Arts structure that is HGU New York has welcomed countless guests since 1905. Ornate plaster ceilings tell of legendary parties and infamous patrons of old, while 89 rooms and suites offer luxury and modern convenience. Restful sleep is paired perfectly with an intoxicating art collection throughout the rooms, corridors, and living spaces; each corner a destination of possible repose or reverie. Derived from the style coveted by the leisure and business set, HGU New York awakens all senses and consistently impresses. This is not Midtown; this is NoMad. ... more   less 

Additional Information about HGU New York

Address: 34 E 32nd St, New York City, NY 10016-5503 (Formerly Hotel Grand Union)
Region: United States > New York > New York City > Midtown
Price Range: $239 - $944 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HGU New York 4*
Number of rooms: 89
Reservation Options:
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Also Known As:
Grand Union Hotel New York
Grand Union New York City
Hotel Style:
#195 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from HGU New York staff and other travellers.
9 questions
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Questions? Get answers from HGU New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms tad on small size. we had standard king but plenty enough room fro 2 with big wardrobe space nice showers!”
 of 5 bubbles joannediboll, 23 Nov 2016 | Read review
“queen deluxe for size and window”
 of 5 bubbles susanhW2184VM, 28 Oct 2016 | Read review
“The King Suite is amazing”
 of 5 bubbles SFPeeps, 16 Oct 2016 | Read review
“Room away from the road for peace and quiet”
 of 5 bubbles theproclaimers, 16 Oct 2016 | Read review
“check the invoice for any extra charges”
 of 5 bubbles pepeto, 12 Oct 2016 | Read review
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