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HGU New York

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96 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Amersfoort, The Netherlands
Reviewed 1 week ago NEW

Just before we jetted of to NYC we changed our hotel HGU... and what a great decision this was!! The hotel feels like a small boutique hotel, with that personal boutique hotel service included. From the doormen to the bar to the reception, they were all so nice and helpful. A lovely blonde girl with fierce curls gave us great...

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Helpful?
Thank TvEB
Moscow, Russia
Reviewed 1 week ago

Being in NYC plenty times and staying in five- and four star hotels, I've never had such a splendid experience. Neat, smartly equipped rooms with spacious and stylish bathrooms, perfect breakfast with good (yep!) coffee, friendly and ready to help staff - I can go in and on. The only small disadvantage from my viewpoint is rather small room which...

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Thank nataliamsk2017
Reviewed 1 week ago via mobile

Good quality hotel in the centre of Manhatten. Rooms are very small but clean and with a good size bathroom. Don't take a large suitcase! Service was friendly, I stayed only for one night and didn't have the opportunity to use the restaurant or breakfast.

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Thank Arie K
london england
Reviewed 1 week ago via mobile

This is a difficult hotel to pin down. There's nothing specifically wrong with it but it's just a little off. Nothing to particularly dislike but then nothing to love. Impersonal. Imperfect. Typical midtown Manhattan hotel - long thin footprint, small elevator, darkish corridors. The bedroom is stylish but small as you would expect in NYC Particularly short on storage. No...

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Thank noplacelikehomegirl
New York City, New York
Reviewed 2 weeks ago

Everything is great, the staff is very kind, beautiful room, lobby and lounge very nice. The hotel is great located, walking distance to almost everywhere and a Metro Station is a few steps away so you can reach any place of the city in a few minutes.

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Thank josedavidq929
U.S. Virgin Islands
Reviewed 2 weeks ago

12/23/16 I arrived the hotel at 7am, it was really early. This was my first time to stay in HGU, so I though I couldn't check-in early, but I was really tired. The staff said I could check-in early and took a rest. So I really appreciated him to make me check-in early.

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Thank 504wum
Curitiba, PR
Reviewed 3 weeks ago

We love the hotel, very comfort and new. The mattress, the pillows and sheets were very good. Even the bedroom space was ok. But early in the morning and somedays in the dusk, the water wasn't as hot as we needed to take a good shower.

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Thank luisgustavob10
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Luisgustavob10, Thank you so much for choosing HGU New York. We truly appreciate you taking the time to review your recent stay with us. It is so great to hear that you enjoyed our frette linens and our comfy beds. We apologize about the shower temperatures during your stay. We have scald guards installed on all of our showers...

Sag Harbor, New York
Reviewed 4 weeks ago

Bravo! The room was beautiful the service fabulous and it was pin drop quiet. Helpful smart love all the accents in the room Nd the snacks shampoo etc were original and special I would come back in a minute best of everything and the location made it easy to get both uptown and downtown which was important with traffic in...

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Thank Julie K
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Julie K, Thank you so much for the stunning review. It really appears that you were able to take advantage of all HGU New York has to offer. Your comments about the beautiful room and helpful staff will be shared with the team. Once again, thank you so much. We hope to see you again soon! Best, Sarah

Reviewed 4 weeks ago

I stayed here unfortunately for only 1 night while in the city on business. The hotel is very hip with a great atmosphere and a nice social scene. The Lounge is a great place to sit and have a cocktail, with live jazz music. The rooms are very well appointed with a great design. The location in NOMAD on 32nd...

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Thank Greg B
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Greg B, Thank you so much for your review. We wish you could've stayed longer as well! It is great to hear that you enjoyed the ambiance we have cultivated here. It is also so nice that you were able to join us for our weekly Wednesday jazz night. Once again thank you for your feedback. Hopefully next time...

Westchester County, New York
Reviewed 9 December 2016

Great place with great lighting in the bathroom! Hard to find in NY! Great experience. Clean friendly and decent price. Hotel lobby bar is a wonderful little secret place to hang and chat with friends. Would hang there again even if I wasn't staying in hotel.

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1Thank susankI4921WE
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear SusankI4921WE, WOW thank you so much for delightful review. We love hearing about our guests great experiences. We hope you come and visit us again in the future. Once again thank you for the review. Best, Sarah

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The striking Beaux-Arts structure that is HGU New York has welcomed countless guests since 1905. Ornate plaster ceilings tell of legendary parties and infamous patrons of old, while 89 rooms and suites offer luxury and modern convenience. Restful sleep is paired perfectly with an intoxicating art collection throughout the rooms, corridors, and living spaces; each corner a destination of possible repose or reverie. Derived from the style coveted by the leisure and business set, HGU New York awakens all senses and consistently impresses. This is not Midtown; this is NoMad. ... more   less 

Additional Information about HGU New York

Address: 34 E 32nd St, New York City, NY 10016-5503 (Formerly Hotel Grand Union)
Region: United States > New York > New York City > Midtown
Price Range: $203 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HGU New York 4*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, TravelClick, Agoda, Travelocity and Jetsetter so you can book your HGU New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Union Hotel New York
Grand Union New York City
Hotel Style:
#185 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from HGU New York staff and other travellers.
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Questions? Get answers from HGU New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a room with a view, and we got room 303 and 202 --> both good and at the front of the hotel. We preferred 303.”
 of 5 bubbles TvEB, 11 Jan 2017 | Read review
“King's bedroom”
 of 5 bubbles luisgustavob10, 22 Dec 2016 | Read review
“Eat the chocolate and take a bath it is worth it”
 of 5 bubbles juliek206, 17 Dec 2016 | Read review
“Don't touch the ceiling mounted heating in the bathroom, it's a bit hot!”
 of 5 bubbles glennd222, 8 Dec 2016 | Read review
“rooms tad on small size. we had standard king but plenty enough room fro 2 with big wardrobe space nice showers!”
 of 5 bubbles joannediboll, 23 Nov 2016 | Read review
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