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HGU New York

221 reviews
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Traveller (62)
Room & Suite (132)
Dining (25)
Overview
  • Excellent61%
  • Very good21%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“boutique hotel”(12 reviews)
“king standard”(2 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Concierge
Dry Cleaning
4.0 Star Hotel
All hotel details
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Reviews (221)Write a Review
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114
33
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6
3
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All reviewsboutique hotelhigh end touchesking standardthe lounge bar areafrette sheetsbigelow productsnewly renovated roomsbreakfast in bedkorean townnew yorkbed was super comfortableliving spacebusiness staywe ordered room serviceempire state buildingcool vibefour star
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1 - 5 of 182 reviews
Reviewed yesterday via mobile

I stayed here for 4 nights with my partner at the beginning of December. We were on the second floor. I'll start with the positives: The location is great, walking distance to Times Square and the Empire State, all the touristy places, also very close...More

Thank Katie H
Reviewed 5 days ago via mobile

Terrific place if you use #6 subway . Also, staff is lovey. Also, the bathroom is fine. Why NOT to stay here? The place and the rooms stark and dark. Room needs lots more light. Not nearly enough outlets. I had to beg for 3...More

Thank cintisam
Reviewed 1 week ago

Too Noisy! We were put on the 2nd floor, room 203 and could hear all the road traffic because the windows are so thin plus the hotel seemed to have an event every evening with music lasting until 12pm weekdays and 2am on weekends. In...More

Review collected in partnership with this hotel
Thank rwhatl_305456
Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 1 week ago

Dear Rwhatl_305456, Thank you so much for taking the time to provide us with some feedback about your recent stay. We sincerely apologize that the noise from the lounge was heard in your room. We are currently in the midst of soundproofing our lounge to...More

Reviewed 2 weeks ago via mobile

Lovely room on 4th floor, was a bit noisy but is to be expected in NY. 6 train just down the road. Other subway lines a 10 minute walk near herald square, got busy at night on the way near the Korean restaurants. Near herald...More

Thank Morgan P
Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 1 week ago

Dear Morgan P, Thank you so much for taking time to review us. We are so glad to hear that you enjoyed your stay here with us and that you consider our property a "Great Find." It is great that you found our lobby stylish,...More

Reviewed 2 weeks ago

Danielle the front desk clerk was super sweet and accommodating, making sure we got checked in and got the room we wanted. The service and overall atmosphere of this hotel is amazing. Everyone that works here makes sure you enjoy your stay. Highly recommendMore

Thank Abby W
Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 1 week ago

Dear Abby W, Thank you so much for your amazing review. We are so glad that you enjoyed your stay with us and that you would highly recommend our hotel. It is great to hear that Danielle was so helpful and accommodating during your time...More

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Traveller (62)
Room & Suite (132)
Dining (25)
Hotel & Grounds (74)
Bathroom (7)
Business Centre & Event Rooms (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Microwave
Refrigerator in room
Things to do
Restaurant
Details
Price range
USD 158 - USD 558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#167 Luxury Hotel in New York City
Room types
Non-Smoking Rooms
Details
Price range
USD 158 - USD 558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#167 Luxury Hotel in New York City
Room types
Non-Smoking Rooms
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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