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36 Hudson Hotel

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36 Hudson Hotel
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574 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Bathurst, Canada
Reviewed 30 July 2014

The staff was very friendly and helpful. The area is very quiet and you will get a good night sleep. The hotel and the room were clean. The hotel is in a decent location, not too far (approx. 15 minute walk) from Time Square and 34th Street (Madisson Square Garden, Empire State Building, Fashion Avenue, etc.). Convenience stores really close...

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Helpful?
Thank DeniseNY2014
General M, General Manager at 36 Hudson Hotel, responded to this review

Dear DeniseNY2014, Thank you for choosing the GEM Hotel during your visit to NYC. We are delighted that you had a great stay. Your comments and review mean a great to all of us here, we strive to provide all our guest the best guest experience possible. We are glad that you were one of them. We hope await you...

Baltimore, Maryland
Reviewed 27 July 2014

Few frills, but everything you need for an overnight in NYC. Friendly staff, clean room - especially the bathroom, comfortable bed, AC worked fine, walking distance to Penn Station, Broadway, restaurants, etc. I would definitely stay there again.

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Thank adicecream
Washington DC, District of Columbia
Reviewed 26 July 2014

Folks, if you want to stay comfortably in NYC for a reasonable price, this is your hotel. It is only about a 15 minute walk to Intrepid, Circle Line Cruises (full island tour HIGHLY recommended), and Javits Center; also walking distance to Empire State Bldg, Times Square, Madison Sq Garden and Penn Station. Room was small but not too small...

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Thank Brad V
Zeist, The Netherlands
Reviewed 26 July 2014

The GEM in the theatre district is a nice small hotel. Located close to Penn Station. Times Square is at walkable distance. The rooms are small, but clean. The beds are a bit small as well (I'm 1.91m), but good quality. Bathroom is fine. Location is quiet! The service of the people at the reception is really good! Nice people,...

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Thank Paul0366
Hong Hong
Reviewed 24 July 2014

It is a bit far away from the Penn Station. However, when you observed that people in the city usually walk for several streets and avenue, it is not a distance location. Staffs of the hotel had no idea of the bus route other than taking a taxi cap.

Review collected in partnership with this hotel
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Helpful?
Thank Kin Ming L
General M, General Manager at 36 Hudson Hotel, responded to this review

Dear Kin Ming L, Thank you for staying at the GEM Hotel Hudson Yard. We are delighted that you found everything you need during your stay. The hotel is well located and ideal for those who want a place close to it all but not in the middle of everything. We hope to see you again in the future. Sincerely,...

Coral Springs
Reviewed 22 July 2014

The room was small but that is typical of New York City. There was no long mirror in the room. It was very clean. The bed was comfortable and staff was very courteous. Ashish and Stacy were great!!!!!

Review collected in partnership with this hotel
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Helpful?
Thank Glenn M
General M, General Manager at 36 Hudson Hotel, responded to this review

Dear Glenn M, Thank you for having chosen the GEM Hotel Hudson Yard during your most recent visit to NYC. Ashish has been with the hotel since its opening and Stacy just recently joined our GEM team. Each of them exemplifies the level of service and commitment we have for all GEM guest. Most of all we like to thank...

Fuengirola, Spain
Reviewed 22 July 2014

The hotel has an alright location, west midtown on manhatten. 15 min to walk to times square. the hotel was ok, but the service was awful. when we arrived in the afternoon, we immediately let the reception know that our toilet was not working; it seemed to be blocked. They told us we would have to wait until the next...

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Helpful?
Thank Erika T
General M, General Manager at 36 Hudson Hotel, responded to this review

Dear Erika T, I wanted to express my deepest apology to you for the poor experience you recieve during your stay at the GEM Hotel. I hope that you allow me the opportunity to make this stay up to you in the future. Please feel free to contact me at midtown.gm@thegemhotel.com or 212 967 7206. May sincere and deepest apology...

Seattle, Washington
Reviewed 19 July 2014

I had to lug my luggage in the rain to move from GEM to Quality Inn because they didn't fix the clogged toilet and internet connection problem in my room properly. While the move was a welcomed solution, I wish that the staff in both hotels had communicated better about my situation because I am now charged twice for the...

Review collected in partnership with this hotel
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Helpful?
Thank Azie200786
General M, General Manager at 36 Hudson Hotel, responded to this review

Dear Azie200786, We like to extend our deepest sincerely apology to you. The issues that you experienced in no way should have happen and we are extremely embrassed by this. I hope that you allow me to make this up to you in the future, please contact me directly at midtown.gm@thegemhotel.com. The billing issue you also experienced has been taken...

Great Falls
Reviewed 18 July 2014

I would recommend this hotel to anyone wanting accommodations in Midtown. The staff were friendly and helpful - from dinner recommendations to help with transport to the airport - and they had a sense of humor, which I appreciate. It was a nice room - spacious and reasonably priced for NYC, and very clean. Easy walk to the High Line...

Review collected in partnership with this hotel
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Helpful?
Thank Kathleen M
General M, General Manager at 36 Hudson Hotel, responded to this review

Hi Kathleen M, We are thrilled that you had a fantastic stay while visiting NYC. All of us at the GEM strive to provide a unique experience for all of our GEM guest and glad that we made a welcoming experience for you. Most of all we like to thank you for having chosen the GEM Hotel Hudson Yard, we...

Sweet Home, Oregon
Reviewed 16 July 2014

My 14 yo grandson and I stayed here July 2 - 6, 2014. We wanted something near all the attractions and in our budget. We were delightfully surprised at how clean the hotel was considering the look of the surrounding area. The room was very well kept. We chose to sleep in each morning and our room was cleaned after...

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1Thank skippernina
General M, General Manager at 36 Hudson Hotel, responded to this review

Hello skippernina, Thank you for staying at the GEM Hotel Hudson Yard, we are delighted that you and your grandsonenjoyed your stay. The laptop charger is on its way, you should be recieving it very shortly. The hotel is well located between 2 exciting neighborhoods, Chelsea and Hell's Kitchen. Both with tons of fantastic restuarants to eat at. We all...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
36 Hudson Hotel is located in the heart of Midtown Manhattan and perfect boutique hotel for business travellers and tourists. Many of New York's most popular attractions are within walking distance and you will explore memorable experiences in Time Square, Empire State Building, The Rockefeller Center, MOMA and Central Park etc. 36 Hudson Hotel is an perfect travel destination to make your journey enjoyable and memorable. ... more   less 

Additional Information about 36 Hudson Hotel

Address: 449 W 36th St, 36th Street between 9th & 10th Avenues, New York City, NY 10018-6303 (Formerly The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member)
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $269 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — 36 Hudson Hotel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
The Gem Hotel-Midtown West Hotel New York City
Hotel Style:
#200 Business Hotel in New York City
#209 Romantic Hotel in New York City
#233 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from 36 Hudson Hotel staff and other travellers.
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Questions? Get answers from 36 Hudson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room next to the lobby has a small outdoor area”
 of 5 bubbles Sogui, 21 Mar 2017 | Read review
“Check the square meters of your room on the internet...”
 of 5 bubbles 678leslyp, 14 Feb 2017 | Read review
“Not sure there are better rooms than others.”
 of 5 bubbles SteveS14, 3 Aug 2016 | Read review
“higher floors will have a better view of the city and less noise from the lobby”
 of 5 bubbles KUCfitchick, 24 Feb 2016 | Read review
“Choose another hotel”
 of 5 bubbles olgah538, 13 Feb 2016 | Read review
5 of 5