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All reviewsrooms are smallmurray's bagelsgreat locationthe high linenew yorkrooftop deckthe penthousethe empire state buildingroom sizehotel roomqueen bedfront desk staffup to datesubway stopfitness centerstreet noisearound the corner
WOW... I cannot rate the staff and their charm highly enough. We moved here from another hotel as the other hotel was beyond dreadful and we were made to feel so welcome when we enquired about taking a room. The lady on reception (I can't...More
2 Thank Amylainch10
Response from GEMChelseaFOM, Front Office Manager at The GEM Hotel ChelseaResponded 15 January 2016
Wow! Thanks so much for the awesome review! We are delighted to see you had such a great experience and that our staff made you feel at home. We hope to be your hotel of choice for future visits to NY and can't...More
Great location. Walking distance to many great restaurants and bars. Walking distance to MSG for easy access to shows. Hotel was nice and clean, staff was very helpful. Roof deck is also a great little spot to hang with a drink!!
Underwhelmingly small room with terrible service. Room had cheap furniture (seemingly from IKEA). Bed lacked a top-sheet. Cleaning service failed to add a top-sheet and did not replace dirtied towels despite intentionally being placed on the floor (had to call down for a total towel...More
Response from GEMChelseaFOM, Front Office Manager at The GEM Hotel ChelseaResponded 13 January 2016
Thank you for taking the time to share your review regarding your stay. We are shocked to see you had such a disappointing experience. We apologize that our facilities did not align with your needs and appreciate your honest feedback. We respect your...More
I have stayed in NYC many times in the past, and never have I had such an amazing experience like I did last weekend at the GEM. The hotel was in a PRIME location. Chelsea has so much to offer and is very central to...More
We just returned from trip to New York City and we stayed at the Gem. I fully expected the small room so no suprise there, personally I was ready for a room as big as a closet, and this was cleary not thecase.Bathroom was huge...More
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York
City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.