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Royal Park Hotel

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599 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Reviewed 21 June 2013

Despite me confirming the booking in advance when my partner and I arrived the en suite room that was booked was not available due to an unspecified 'situation'. What made it worse was the level of customer service on display. The receptionist offered a small discount for our inconvenience, then was rude for the rest of our stay, eg. Starting...

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4Thank 90nil
Cardiff, United Kingdom
Reviewed 18 June 2013

On our first night here our party of two was upgraded to another room as they had overbooked, great I though, great start, but they were excellent! They told is to leave our stuff in the room and it would be moved for us. We just had to leave the keys at the front desk, when we came back later...

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2Thank DaaniiFender
Wollongong, Australia
Reviewed 5 June 2013

I stayed at the Royal Park for 7 nights from 23 to 30 May 2013. I needed budget accommodation in New York and knew that anything around $A100 a night was going to be very basic. I booked a single room with shared bathroom. The room I was given left me in a state of shock. I expected tiny, but...

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2Thank Seebob69
Glasgow, United Kingdom
Reviewed 4 June 2013

After spending 6 nights in a 4 star hotel in Midtown, I was nervous about having to move and spend our last night in NYC (due to flight plan changes) in a Hotel/Hostel in the Upper West Side. When we arrived and I seen the shabby but clean reception, I felt slightly disheartened, but how wrong I was! The man...

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5Thank Sairaanhoitaja
Prague, Czech Republic
Reviewed 4 June 2013

We did not have the best first impression. We checked-in after check-in time but our room was not clean at all in that moment and nobody did mention it. WI-FI connection was not working first two days and our fire alarm had low batteries so it made annoying sound every single minute. After two days we connected our laptops and...

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Thank Tom S
Orlando, Florida
Reviewed 3 June 2013

WOW... What a Great STAY!!! Exceeded my expectation!!!! Hotel was Very Clean, and the STAFF was amazing!!! Denise (front desk manager) was super accommodating & gave me GREAT advice on where to GO and what to do in the area!!!!! I would defiantly stay again!!! thank you Staff!!!

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2Thank BaezPowerHouse
Despinal258, Manager at Royal Park Hotel, responded to this review

Hello, Myself and the entire staff here at the Royal Park Hotel want to thank you for your review. Especially the part that we were helpful and friendly. We make every effort to put our guest first and make this hotel a home away from home atmosphere. If you ever find yourself in New York again please give me a...

Aventura
Reviewed 31 May 2013

Looked forward to trying a new property to stay in. Paid for the reservation in advance, so couldn't just leave, and since it was 11pm, not much choice. Got bit during the night! Possibly bed bugs! Had to stay there but the place was filthy, no phone in the room, dirty bathroom, pictures are not accurate, staff was not accommodating....

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3Thank Harriet M
Bristol, UK
Reviewed 27 May 2013

I stayed here with my husband 22-26th May - from the start the staff could not do enough and even allowed for my husbands post to be delivered a few days earlier (stuff you can't get delivered in the UK). We asked for a refurbished room on a higher floor and that is exactly what we got. The room exceeded...

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2Thank KellyandAdam
Orange, California
Reviewed 24 May 2013

This place is a hidden treasure in a city where finding a hotel room under $250 is a near impossibility. We were expecting very little, so what we got was delightful. The rooms were small and the attached bathroom (for which we gladly paid extra) was so tiny that I could barely turn around, but the rooms were clean, the...

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Thank danawwatkins
NEW YORK
Reviewed 17 May 2013

We had a wonderful time, the price/quality exceed our expectations! the staff was really helpfull, friendly and cover all our requests inmediately. it is near to the subway station so its really easy to go and come. there are restaurants around and a 24 hour supermarket with great products. we highly recomend this hotel and next time we come to...

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3Thank FIORELA R

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Royal Park Hotel is situated on the trendy Upper West Side of Manhattan. We offer clean, comfortable, and affordable New York City discount hotel rooms with flat screen TVs and Air conditioning. A 10-minute train ride from Times Square and 10 min walk to Columbia University! Designed to satisfy even the smallest travel budgets, our chic yet inexpensive hotel provides wonderful value and convenience. We are conveniently located a block from 1/2/3 (red line) trains, coffee shops, restaurants, bars, theaters, museums and shopping. ... more   less 

Additional Information about Royal Park Hotel

Address: 258 West 97th Street, New York City, NY 10025-6218
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $142 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Royal Park Hotel 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Hotel Royal Park
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Questions & Answers

Here's what travellers have asked, with answers from Royal Park Hotel staff and other travellers.
32 questions
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Otawa
McLean, Virginia
Canterbury, United Kingdom
Canterbury, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a private bathroom”
 of 5 bubbles 2016Sheena, 15 Mar 2017 | Read review
“Ask for rooms with a window so when it does get to hot you can cool down”
 of 5 bubbles pariscrawley, 5 Jan 2017 | Read review
“Bring your own drinking cup.”
 of 5 bubbles Doctor_MSyracuse_NY, 20 Nov 2016 | Read review
“Worth booking an ensuite”
 of 5 bubbles TraceyR367, 28 Oct 2016 | Read review
“Make sure you know the bathroom situation, private or shared.”
 of 5 bubbles O5224YUlauraw, 15 Oct 2016 | Read review
5 of 5