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Doubletree By Hilton - Times Square South

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Doubletree By Hilton - Times Square South
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1,583 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree By Hilton - Times Square South
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Showing 1,363: English reviews
Ft. Washington, MD
Reviewed 5 May 2016

10 minute walk to/from MSG. 15 minute walk to/from Times Square. Excellent customer service and concierge service. Complimentary cookies and french toast were delicious. Room was very clean and cleaning staff were very courteous.

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Helpful?
Thank SESlugger
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear SESlugger, Thank you for choosing our hotel to call your home away form home. We greatly appreciate your positive feedback and we look forward to having you stay with us again during your next visit. Warmest Regards

ToBFly
Reviewed 5 May 2016

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Thank ToBFly
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Sheffield
Reviewed 4 May 2016

Good location for theatres, although could get tiresome fighting your way through the Times Square crowds and salespeople, beggars. The traffic moves really (really!) slowly around times square so best to walk a block away to get a cab. Entrance on the ground floor, elevator up to reception area, then a different elevator to rooms etc. Elevators always crowded, this...

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Thank Stefanovic
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good Afternoon. Thank you for deciding to stay with us. We greatly appreciate it. If you should ever come back to the city, please consider us home.

Virginia Beach, Virginia
Reviewed 3 May 2016

Overall stay was pretty good, I did get 2day comp on breakfast. Thank you Dawayne for greeting me with kindness and great conversation, I had travelled 9hrs on the train to get to this hotel, and all I could think about was the bed. Checkin was done with ease. Thank you.

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Helpful?
Thank K2003VGchristineh
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

I am glad that you had a awesome stay with us. I have forwarded your remarks to Dwayne. If you should ever come back to the city, please consider us home.

Los Angeles, California
Reviewed 2 May 2016

I wanted to find a hotel close to my office, below $200. The booking process was easy as a Hilton Honors member. The staff were great upon arrival, and the free cookies can't be beat if you like that sort of thing :)

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Thank Amber W
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Thank you so much for staying with us. We Appreciate your review and your business.

Cincinnati, Ohio
Reviewed 30 April 2016

Room was small but clean and comfortable. Location was optimal. It was within walking distance of all attractions and shopping. Car was available to airport and it was reasonably priced. We would stay here again.

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Thank russelld587
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Thanks for staying with us. Have an AWESOME day!!!!

Hamilton, Massachusetts
Reviewed 29 April 2016 via mobile

Service is friendly (in an unprofessional, "street" sort of way) and overly apologetic, but it does not make up for the mistakes and poor operations. I stayed here 2 nights, i.e.: 2 nights far too long. In short: 1) My order-the-night before breakfast failed to arrive on my first morning because no one picked up the order card from my...

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Thank RdRC1
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good Morning RdRC1, I am sorry to hear about this issues that you have faced within our property. It is our goal to make sure that everyone has an AWESOME stay within our hotel. I have took note of the issues and have discussed them with each respectful departments. Thanks for being a loyal Hilton guest.

Sydney, Australia
Reviewed 28 April 2016 via mobile

We just spent a week in NYC and the hotel was adequate. Yes, as other reviewers said it needs a makeover - could start with the towels which were thin and often full of holes. Yes, the cookies are appreciated and awesome, although mostly we had to ask for them. The two minuses are the very small beds - two...

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1Thank Aliyore
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good Afternoon Aliyore, Thank you for staying with us. I thank you for understanding the surrounding issues. if you are ever back in the city, please consider this home!!!

Juaners
Reviewed 23 April 2016 via mobile

I have mixed feelings about this place. I am in NYC once a week every month and my usual doubletree downtown had a higher rate than I was willing to pay, so I switched to this one. A few things; The hotel itself has great staff but needs improvement; 1 no hot cookie offered when I arrived. Bummer! I was...

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2Thank Juaners
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good AM Juaners, First, Thank you for Staying with us. We greatly appreciate you staying with us. There are different challenges that we face and we are doing our best to overcome. Thanks for being our friend. Have an AWESOME day!!

Menai, Australia
Reviewed 22 April 2016 via mobile

Staff were very friendly, location was great within close walk to Time Square, Macy's, Maddison square garden and Empire State Building. However rooms were small, the elevators were always crowded and skipping floor. But good place to sleep

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Thank Kylie B
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good AM Kylie B, Thanks so much for staying with us. Please come back Soon!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018-6401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $160 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#196 Luxury Hotel in New York City
#197 Family Hotel in New York City
#224 Business Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton - Times Square South staff and other travellers.
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Questions? Get answers from Doubletree By Hilton - Times Square South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double bed rooms too small”
 of 5 bubbles pamelacJ4741RA, 29 Nov 2016 | Read review
“Great place to stay if you are going to a show at the Javits Center. Only a few blocks away and in a good location.”
 of 5 bubbles lauramF3109QC, 29 Nov 2016 | Read review
“Maybe higher up to avoid the street noise”
 of 5 bubbles Ladycancun44, 25 Nov 2016 | Read review
“A higher floor will have less street noise”
 of 5 bubbles OlivierD332, 24 Nov 2016 | Read review
“They have many options to get a room discount! LOVE this place!!”
 of 5 bubbles christineb907, 22 Nov 2016 | Read review
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