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Doubletree By Hilton - Times Square South

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Doubletree By Hilton - Times Square South
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1,579 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree By Hilton - Times Square South
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Showing 1,359: English reviews
Reviewed 10 June 2016

Good location. Easy check in/out. Front desk is excellent. Room is clean. Beds and pillows are very comfy. Beware of housekeepers. You might not be able to retrieve what you accidentally left behind. When we called back to the hotel for the bottle my daughter forgot to get it from the fridge. Front desk transferred me to Housekeeping (while they...

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Helpful?
1Thank leecB6044PT
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good Evening leecB6044PT, First let me say that I am sorry we were not able to locate the bottle that was left. I remember the call and I know that the housekeeping department did their best to look for the bottle but were not able to locate it unfortunately. I thank you for your honest review and encourage you to...

Santo Domingo, Dominican Republic
Reviewed 10 June 2016

Despite the fact that Hell's Kitchen has become one very desolate burrough in Manhattan, this hotel delivers its promise of making you feel at home. The staff always friendly and helpful. Housekeeping is always performed on time; Breakfast always served with flexible schedule for those who overslept or had to do some overnight work, Room Service fantastic!! I'd have their...

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Helpful?
Thank MarieBenzo
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

WOWZERS Thanks for the Five out of Five MarieBenzo, I personally would like to thank you for staying with us and the kind remarks regarding our hotel. We aim for the type of coomments you have provided. Thanks so much for you honest feedback and have a AWESOME day.

Cleveland, Ohio
Reviewed 9 June 2016 via mobile

I slept well and the WiFi was quick which is great. The location for the Times Sq area is good although the rooms are tighter than typical for the area. The breakfast was passable and wth a broader selection of free items for HH members vs other NYC hotels, which is nice. The gym is horrendous. There is cardio equipment...

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Helpful?
Thank CLEShawn
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Greetings CLEShawn, Being a Gym Guy myself, I know how frustrating it can be, not being able to get the full workout you really want. For that I am sorry. I am thankful for the warm review of the rest of the hotel and I have forwarded your concerns to the AGM as a suggestion for our Guest Suggestion Box....

Alexandria VA, United States
Reviewed 8 June 2016

This was the first time we've stayed at this DoubleTree and we will definitely stay here on our next NYC trip. It is conveniently located to the Port Authority, subways, theatres, shopping,Times Square, and the Javits Center (Bolt Bus travelers). The hotel is 4 years old and the rooms are clean and modern. The hotel staff are friendly, welcoming and...

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Helpful?
Thank Carla L
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

SPEECHLESS.....5 out of 5.... THANKS Carla L, I am so happy to know that you have enjoyed our City and our hotel. We do our best to make sure we create positive and memorable moments within out hotel. I am gratful for you and please know this is home if you are ever back in the "Great White Way"!!!

Rancho Cucamonga, California
Reviewed 7 June 2016

The bedding situation was iffy. I wasn't sure what parts of the linens were washed and which to use. I had 4 guests but the room only came with 3 towels. Overall, the room and bathroom were decent sizes for NYC. And it was nice and clean. Location was okay. For people who are not familiar with NY, it is...

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Helpful?
1Thank 716reginam
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear 716reginam, Thank you for choosing our hotel to stay at. We greatly appreciate your feedback. I would love to invite you back to show you how we do things. Don't hesitate to reach out to me the next time you are visiting us here in the big apple. Warmest Regards

Miami, Florida
Reviewed 6 June 2016

Good location great service excellent customer service I would recommend to anyone breakfast is good and rooms are very clean I'll definitely come back to this hotel since I like to always stay at the Hilton property

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Helpful?
Thank Peter M
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Peter M, Thank you for choosing our hotel to call your home away form home. We greatly appreciate your positive feedback and we look forward to having you stay with us again during your next visit. Warmest Regards

Pasadena, United States
Reviewed 6 June 2016

The staff was very friendly and helpful especially for directions. The breakfast restaurant is reasonable and quite good. The room was small so it gets cramped when traveling with the family. There is construction going on across the street that is quite noisy. A building is being torn down and no doubt a new one will take its place.

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Helpful?
Thank George M
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear George M, Thank you for choosing our hotel to stay at. We greatly appreciate your feedback. I would love to invite you back to show you how we do things. Don't hesitate to reach out to me the next time you are visiting us here in the big apple. Warmest Regards

Grand Island, Nebraska
Reviewed 6 June 2016

Awesome hotel to stay. The staff was very helpful and friendly. Great value and walking distance to everything we wanted to do. Noise was not a factor, rooms are small but for the amount of time we spent there it was just fine.

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Thank lkozi65
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear lkozi65, Thank you for choosing our hotel to call your home away form home. We greatly appreciate your positive feedback and we look forward to having you stay with us again during your next visit. Warmest Regards

Reviewed 5 June 2016

Great hotel for NYC. Rooms were smaller, but that's normal for NYC. The bathroom was soooo hot. Had to keep the door open while showering. And had to call a few times for washcloths before going downstairs to request it myself. Other than that, everything was clean, staff was friendly. Special thanks to Richard "Richy Rich" Gonzalez, just awesome! Super...

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Helpful?
Thank Moriah C
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Moriah C, Thank you for choosing our hotel to call your home away form home. We greatly appreciate your positive feedback and we look forward to having you stay with us again during your next visit. Warmest Regards

Melbourne, Australia
Reviewed 5 June 2016

We stayed here three nights and enjoyed the experience. We were upgraded to a city view room. It was not large, but it was comfortable and functional. The view was wonderful. Everything in the room was clean and the bed was comfortable. Coffee making in room. Wifi worked very well. We hope to stay here again.

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Helpful?
1Thank julietheoracle
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

julietheoracle Thanks so much for your wonderful review. I am pleased to know that you have enjoyed yourself while in our hotel!!! See you soon and have an AWESOME day.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018-6401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $158 - $638 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#194 Luxury Hotel in New York City
#197 Family Hotel in New York City
#224 Business Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton - Times Square South staff and other travellers.
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Questions? Get answers from Doubletree By Hilton - Times Square South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double bed rooms too small”
 of 5 bubbles pamelacJ4741RA, 29 Nov 2016 | Read review
“Great place to stay if you are going to a show at the Javits Center. Only a few blocks away and in a good location.”
 of 5 bubbles lauramF3109QC, 29 Nov 2016 | Read review
“Maybe higher up to avoid the street noise”
 of 5 bubbles Ladycancun44, 25 Nov 2016 | Read review
“A higher floor will have less street noise”
 of 5 bubbles OlivierD332, 24 Nov 2016 | Read review
“They have many options to get a room discount! LOVE this place!!”
 of 5 bubbles christineb907, 22 Nov 2016 | Read review
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