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Doubletree By Hilton - Times Square South

2,009 reviews
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Traveller (252)
Room & Suite (141)
Dining (32)
Overview
  • Excellent31%
  • Very good34%
  • Average18%
  • Poor9%
  • Terrible8%
Travellers talk about
“times square”(309 reviews)
“warm cookies”(47 reviews)
“penn station”(116 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
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Offers from Doubletree By Hilton - Times Square South
Special Offer: Double Points,Every Stay
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,009)Write a Review
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All reviewstimes squarewarm cookiespenn stationnew yorkjavits centerrooms are smallfront desk staffhell's kitchenfew blocksking bedempire state buildingaround the cornerlocation was perfectcentral parknycmsgbellman
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231 - 235 of 1,743 reviews
Reviewed 23 April 2017

We stayed near Easter for 2 nights before moving to another hotel as it was planned before, We were humbled by the staff and efficiency of check-in and room readiness prior. There are welcome goodies like water bottles and offcourse a daily share of cookies...More

Thank pariluna
Response from Devin G, Front Office Manager at Doubletree By Hilton - Times Square SouthResponded 27 April 2017

Dear pariluna, Thank you for choosing our hotel. We appreciate your business and your honest feedback. We greatly appreciate your kind words and we hope to again see you again when you visit New York City. Feel free to stop by and grab a cookie...More

Reviewed 23 April 2017

Stayed at this hotel for 4 nights. Requested extra towels well in advance before checking in and was not provided when checked in. Housekeeping was bad, didn't replenished extra towels during subsequent days stay or coffee items. Hotel was overcrowded. Room was very small. Construction...More

Thank FFA2016
Response from Devin G, Front Office Manager at Doubletree By Hilton - Times Square SouthResponded 2 May 2017

I'm sorry to hear about the plethora of shortcomings you seemed to experience throughout your stay with us. This is surely not an example of our best service, and it sounds like we failed in creating a rewarding experience for you as well. Please feel...More

Reviewed 22 April 2017

Check in was really easy, friendly staff, and complimentary cookies which by the way were lovely, room was a little on the small side but we didn't travel to new York to spend our time in the room it was perfectly adequate for sleeping and...More

Thank ycart77
Response from Devin G, Front Office Manager at Doubletree By Hilton - Times Square SouthResponded 27 April 2017

Dear ycart77, Thank you for choosing our hotel. We greatly appreciate your business and your honest feedback. I am more than delighted to hear about your positive stay. I am glad that our amenities helped you with your level of comfort. I hope this means...More

Reviewed 21 April 2017 via mobile

We booked in to this hotel without any problems the staff were lovely. The room was very small we couldn't find room to stow our cases and was constantly tripping over them. However the bed pillows etc very comfortable. There were Coffee making facilities in...More

Thank CadCoventry
Response from Devin G, Front Office Manager at Doubletree By Hilton - Times Square SouthResponded 27 April 2017

Dear CadCoventry, Thank you for staying with us. We greatly appreciate your business and your feedback. I deeply apologize for your experience. I completely understand how the construction and your less than stellar breakfast experience can dampen your mood. I would love to invite you...More

Reviewed 19 April 2017 via mobile

I don't write reviews often and when I do I try to be positive but I can't help myself. I have been a Hilton Diamond member for the last nine years. I have stayed at hundreds of Hilton properties worldwide. I understand that the Doubletree...More

1  Thank Thomas H
Response from Devin G, Front Office Manager at Doubletree By Hilton - Times Square SouthResponded 30 June 2017

Thank you for your honest and detailed feedback about your stay with us. I'm sorry to hear that our property didn't quite meet your standards. Should you like to contact me directly to discuss your issues further, please feel free to do so, and allow...More

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Traveller (252)
Room & Suite (141)
Dining (32)
Hotel & Grounds (177)
Bathroom (26)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 122 - USD 490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#218 Luxury Hotel in New York City
#218 Business Hotel in New York City
#223 Romantic Hotel in New York City
Room types
Non-Smoking Rooms
Details
Price range
USD 122 - USD 490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#218 Luxury Hotel in New York City
#218 Business Hotel in New York City
#223 Romantic Hotel in New York City
Room types
Non-Smoking Rooms
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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