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Holiday Inn Express New York City Times Square

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Holiday Inn Express New York City Times Square
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1,998 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New York City Times Square
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Showing 1,523: English reviews
Fairfax County, Virginia
Reviewed 8 March 2013

The hotel is a fair walk from the train station. It's a long walk with luggage when it is the middle of the winter, or a hot day in the summer, but the cab is cheep if you don't want to walk. Even thought it's an Express HI they had a great breakfast. The lounge is small but we took...

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Helpful?
Thank Empathy
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Valued Guest, We would like to thank you for choosing our hotel for your recent trip to NYC and we hope you had a fantastic time! Thanks for taking the time to share your feedback with us and other travelers. We’re delighted to see you enjoyed your view and found our location and amenities convenient. We truly hope to...

Glasgow, United Kingdom
Reviewed 7 March 2013

Great hotel - location is good and the inclusive breakfast is an excellent addition. The staff at front desk are friendly. Rooms are small but not not too small to cause issues and have everything you need. The lifts were not a problem for us and we never had to wait. Safety deposit boxes and facilities to leave luggage if...

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Thank Linnym2012
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Linnym2012, Thank you so much for staying with us! We really appreciate you taking the time to review your stay on Trip Advisor and hope you had a memorable visit to NYC. We apologize for the difficulty you had with our concierge service but we appreciate your patience and you bringing it to our attention. Despite this, we are...

Reviewed 4 March 2013

Our stay at this hotel was one we will not forget for a long time. First things first, the staff was very friendly and accommodating at all times throughout our 5 day 4 night stay. The rooms were more than exceptional and very clean, roomy, and maintained. The breakfast was an awesome bonus since it was included. The kitchen staff...

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Helpful?
Thank losbakwardz09
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Valued Guest, Thank you very much for choosing our hotel for your recent trip to NYC! We really enjoyed reading your review and would like to thank you for sharing your kind feedback here on Trip Advisor. It is always our goal to ensure all of our guests receive the best service and value and that we do everything...

Sheffield, United Kingdom
Reviewed 28 February 2013

We stayed at this hotel 18th to 22nd February 2013 on a family trip to NYC. On arrival Alex on reception gave us a warm welcome and friendly check in. The views from the room were amazing! We stayed in a family room on the 35th floor. The ice machine and vending machine on the corridor were very convenient! The...

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Helpful?
3Thank Nicole-May
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Nicole-May, Thank you so much for taking the time to share your recent experience with us! We really enjoyed reading your review and are absolutely thrilled that you had a great time here in NYC! It’s great to see that you found our location convenient for your activities and that you enjoyed our amenities. We hope this experience encourages...

Reviewed 28 February 2013

This was our second trip to New York and a very special holiday for my daughter and her best friend as this was a treat for their 16th birthday. We were greeted by juicy at the front desk who could not have been more helpful the room was spotless and suited our needs to a t. There was a lovely...

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1Thank Bethan06
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Bethan06, Thank you so much for choosing our hotel for your return trip to NYC! We’re delighted to see you enjoyed your stay and that your daughter and her friend had a memorable Birthday celebration! Please accept our apologies on behalf of our concierge service and we truly appreciate your understanding and are happy to see your experience wasn’t...

Chesterfield, United Kingdom
Reviewed 24 February 2013

Have just returned from New York today the hotel was lovely the rooms were small(but to be honest they are a place to sleep you don't stay in, in NY) they are very clean and comfortable with all necessary facilities WIFI being a bonus with teenagers and free use of the computer in the downstairs lobby.The breakfast was excellent lovely...

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3Thank MrsE67
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Valued Guest, We are thrilled to see you enjoyed your stay with us! Thank you so much for taking the time to share your feedback with other travelers. It’s great to see that our location was convenient for your activities and that you enjoyed our amenities as well. If this was your first time staying with us, we certainly...

Toronto, Canada
Reviewed 20 February 2013

Stayed at this hotel for a girls weekend and totally enjoyed it. Location is GREAT, just a few blocks from Time Square. Rooms are a bit small but are clean which is most important The free breakfast was a great start to the day. Free wi-fi was a plus. Yes the elevators are a bit slow but nothing to cry...

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2Thank Flow_10
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Flow_10, Thank you so much for staying with us! We really appreciate you sharing your feedback about your stay and hope that your comments will benefit other travelers. It’s great to see you found our location convenient for your activities and that you enjoyed our amenities as well. We are honored by your recommendation and hope to be your...

Ellicott City, Maryland
Reviewed 19 February 2013

I've stayed at lots of hotels in New York City over the years, but this one was one of the best values I've come across. We paid $189/night for Thur-Sat and $144 for our Sunday night there. It is a tall, skinny hotel (6 rooms per floor, I think 24 floors), and our room was very comfortable. As with all...

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1Thank GroversMom
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your review with us and the Trip Advisor community! We truly appreciate you choosing our hotel for your accommodation needs and are delighted to see you enjoyed your stay. We were happy to see that you enjoyed our location and amenities in addition to feeling you received...

Los Angeles, California
Reviewed 19 February 2013

The rooms were clean, the staff was always so helpful and kind. They went out of their way to help us out with directions, recommendations and even getting a taxi. The location is perfect within walking distance of times square and a subway station less than a block away. Everything was within reach. They offer free daily breakfast which was...

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Helpful?
2Thank liz A
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear liz A, Thank you so much for choosing our hotel for your recent trip to NYC! We loved reading your review and would like to thank you for sharing your experience with us. We hope you had a great time during your visit and were encouraged to visit again soon. We’d be honored to be your hotel of choice...

Hastings, England, United Kingdom
Reviewed 17 February 2013

After having the disappointment of our cancellation in November - we rebooked to this hotel again and was very pleased. Due to my medication having to be refridgerated, after pre warning the hotel they put a fridge in our room, also freezing my ice packs for the journey home - thank you Greg xx We had the twin double bed...

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1Thank Joanne L
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Joanne L, Thank you so much for the very kind review and we hope you had a great time here in NYC! We’re delighted to see you enjoyed our location and amenities and that we were able to exceed your expectations. We are honored that you would recommend our hotel and we hope to be your choice for future...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 

Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $184 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City
Hotel Style:
#169 Romantic Hotel in New York City
#207 Business Hotel in New York City
#234 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City Times Square staff and other travellers.
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Questions? Get answers from Holiday Inn Express New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lower floors due to the construction issues!”
 of 5 bubbles IndiraD_13, 18 Feb 2017 | Read review
“There are two elevators which are used for staff service and guests and have been known to require expert help to keep them working.”
 of 5 bubbles RETIREDTRAVELLER06, 25 Jan 2017 | Read review
“Higher floors eg 20 to 36 have good views of e city,however the downside is a wait for one of the two very busy lifts.”
 of 5 bubbles billy086, 11 Jan 2017 | Read review
“The lower, the better, so it is not dependent on the elevator.”
 of 5 bubbles silvinh0d, 9 Jan 2017 | Read review
“Choose a high floor and king-size bed”
 of 5 bubbles Jnachbur, 7 Jan 2017 | Read review
5 of 5