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Holiday Inn Express New York City Times Square

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Traveller (451)
Room & Suite (300)
Dining (34)
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Overview
  • Excellent32%
  • Very good44%
  • Average17%
  • Poor4%
  • Terrible3%
Travellers talk about
“times square”(435 reviews)
“hi express”(24 reviews)
“free breakfast”(110 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Concierge
Wheelchair Access
Business Centre
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express New York City Times Square
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Offers from Holiday Inn Express New York City Times Square
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 337.
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Reviews (2,278)
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1,706 results
Traveller rating
618
694
264
77
53
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LanguageEnglish
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618
694
264
77
53
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All reviewstimes squarehi expressfree breakfastnew yorkthe breakfast areayogurtport authoritycandlewood suitesbreakfast staffrooms are smallevery morningcity viewthe empire state buildingpenn stationaround the cornerfew blockshell's kitchen
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1 - 5 of 1,706 reviews
Reviewed 2 days ago

Yes, I know, it's Manhattan, so you can expect to pay twice as much for half the space, and that's just how it is. This is a tall, skinny building. The hallways are very narrow (barely wide enough for a housekeeping cart). People waiting for...More

Thank Rosemary W
Hotel's Favourite
Reviewed 2 weeks ago

Looking for a place to stay with comfortable beds, quiet rooms and a big breakfast included within 15 minutes' walk from the Jacob Javits Convention Centre? Look no further than this Holiday Inn on West 39th with friendly staff. Note: A quick and cheap way...More

Thank Larry B
Response from BronsonJ343, Front Office Manager at Holiday Inn Express New York City Times SquareResponded 1 week ago

Hello Larry B, Thank you so much for your wonderful review. We are pleased that you enjoyed your stay and the amenities that hotel has to offer. We do hope that you choose to stay with us again.

Reviewed 1 week ago via mobile

We stayed for 6 days at this hotel this was my 2nd visit had a very comfortable stay the breakfast staff are very friendly they give you a very warm feeling in the morning with their lovely smiles the rooms are very comfortable and clean...More

Thank rashida50
Response from BronsonJ343, Front Office Manager at Holiday Inn Express New York City Times SquareResponded 4 days ago

We thank you so much for your feedback and will definitely make sure that the staff is all smiles to welcome you again. We will see you soon.

Reviewed 1 week ago

The Hotel is not what you would think of as a Holiday Inn Chain. the service is poor. Some staff is just rude and unhelpful. fixing a problem take over hours of your time and you need to personally run down to catch the guy...More

Thank Vinamra K
Response from BronsonJ343, Front Office Manager at Holiday Inn Express New York City Times SquareResponded 4 days ago

We are so sorry that we did not meet your expectations during your stay. It seems that we have dropped the ball on service in several areas. We try our best to make sure each guest stay is both enjoyable and comfortable. We have taken...More

Reviewed 2 weeks ago via mobile

We have stayed at many different holiday inn express all over UK and had nothing but praise for them. Have checked into this one in New York and got the shock of our lives. Whilst reception staff and concierge really , really helpful and friendly,...More

1  Thank Dawn281
Response from BronsonJ343, Front Office Manager at Holiday Inn Express New York City Times SquareResponded 1 week ago

Hello Dawn281, First and foremost, please let me apologize on behalf of the hotel. We try our best to accommodate each guest and to make sure their stay is comfortable. It seems that we dropped the ball on both occasions. I would like to speak...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
USD 190 - USD 430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#163 Romantic Hotel in New York City
#201 Business Hotel in New York City
Room types
Non-Smoking Rooms
Details
Price range
USD 190 - USD 430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#163 Romantic Hotel in New York City
#201 Business Hotel in New York City
Room types
Non-Smoking Rooms
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Traveller (451)
Room & Suite (300)
Dining (34)
Pool & Beach (1)
Amenities (52)
Family and Play Areas (6)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Regina A
11 May 2018|
AnswerShow all 12 answers
Response from Art C | Reviewed this property |
Not sure
0
Votes
mooboo9
26 April 2018|
AnswerShow all 2 answers
Response from Paul_02_2013 | Reviewed this property |
Just had a look back at my bill. Just stated 'state tax 'javits centre tax' & 'city tax'
1
Vote
Robert S
25 April 2018|
AnswerShow all 7 answers
Response from 2centstraveler | Reviewed this property |
They do not, but the website says they offer a discount at a nearby fitness center. The place is pretty small as far as the lobby and downstairs area. I would call the hotel directly and see what you can arrange.
0
Votes
Room Tips
"If you get a lower floor, you can use the stairs instead of the elevator."
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"No rooms are connected to rooms next door with a door in the common wall which is a good thing. All rooms..."
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"If you care about getting downstairs at a reasonable breakfast time, ask for lower floors if possible."
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"Apparently all rooms are the same"
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