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Holiday Inn Express New York City Times Square

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2,036 Reviews from our TripAdvisor Community

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Showing 1,548: English reviews
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Rome, Italy
Reviewed 3 days ago NEW

dirty and smelling rooms, carpeted floor not cleaned and we found one black hair under the pillow! Breakfast food quality very poor and not refilled, we don't feel to suggest to anyone. the only pro is the location.

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Helpful?
Thank Cangrande R
Hyderabad, India
Reviewed 4 days ago NEW

just stayed at this property from the 14th of April till the 19th and the stay has been a great experience. I had requested for a higher storey room as I was keen on having a view. Management has been on the top of things right from the time I booked till I checked in. No hassles or delays in...

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Helpful?
Thank naturehustler
Henderson, Nevada
Reviewed 4 days ago NEW

I've been wanting to write a review to warn tourists of our experience. I frequent in Manhattan but had to take this Hotel specifically because my family wanted to do the NYE Times Square Ball Drop. If you're planning to do that I'd say this is a pretty good location and especially for it's price, I don't think you can...

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1Thank annetonettevs
Norwich, United Kingdom
Reviewed 1 week ago

Pros: Location is decent, nice and central but away from the immediate busyness of Times Square. The staff are all very polite, the room was nice and clean, and the breakfast was good, if not a bit chaotic at busy times. Cons: The only one was the lifts. We were on floor 31 of 35 and as there were only...

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Helpful?
Thank James O
Reviewed 2 weeks ago via mobile

I stayed for three nights in the hotel. Overall my experience was awesome. The lady on the front desk was very curtious. Room was cleared. The only thing I observed that I had to wait a lot for breakfast due to rush but overall excellent hotel being very near to times square.

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1Thank Iqbal M
Clyde, North Carolina, United States
Reviewed 2 weeks ago

When we arrived at the hotel at 1130 am, after traveling all night, they actually had a room ready for us to check into, even though check in is not until 4pm. The good things - The front desk staff was very kind and always helpful! The hotel is near Times Square - 2 blocks below and 4 blocks for...

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Helpful?
1Thank Tracy L
IHGService, Guest Relations Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Tracy L, Thank you for staying with us and taking the time to provide feedback as we value you as our guest. It is wonderful to read that you found our staff at check in to be helpful and the location of the hotel sufficient for your travel needs. Although I am sorry if the hotel room was not...

Reviewed 2 weeks ago

Was there with my two sons last May, although the room ended being smallish, the location was what we had been after, my two sons where visiting NY for the first time, as grown up teenagers and was important to give them easy access to Manhattan. Breakfast was a little factory served, but covered the needs to start the day,...

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Helpful?
1Thank Marios P
London, Ontario
Reviewed 2 weeks ago

This hotel is clean, front desk staff were very helpful and friendly. The room is typical for this price range, however the bathroom was larger than most. Bonus to have a safe in the room. Walking distance to MSG, Time Square, Macy's and theatres. Fantastic free breakfast every morning included cereal, oatmeal, bagels, toast, cinnamon rolls, pancakes, sausage, fruit, omelettes,...

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1Thank lynng338
Hillsboro Beach, Florida
Reviewed 2 weeks ago via mobile

While this is a no frills property we did not experience what other guests have. I needed lotion and was given it right on the spot. The front desk staff was very friendly and helpful with directions. We did not have free breakfast package but did have breakfast in that restaurant which was ok. The bathrooms are brand new and...

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Helpful?
1Thank Violet G
Wisbech, United Kingdom
Reviewed 2 weeks ago

My wife and i stayed in this hotel for my 50th birthday. It was also our first time in NYC. On booking through BOOKING.COM we requested a 'room with a view' and the hotel obliged by giving us a room on the top floor (36th floor) facing Lower Manhattan. Room was clean and tidy and was serviced my cleaners everyday...

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Helpful?
1Thank Chris G

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 

Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $278 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City
Hotel Style:
#168 Romantic Hotel in New York City
#206 Business Hotel in New York City
#233 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City Times Square staff and other travellers.
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Questions? Get answers from Holiday Inn Express New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view”
naturehustler, 19 Apr 2017 | Read review
“around floor 15 so its walkable at busy times”
JamesO438, 15 Apr 2017 | Read review
“Very Centrally located - but not a give away ...”
mariosp790, 8 Apr 2017 | Read review
“Our oom overlooked w. 39th st so we heard the traffic, not sure if any room at the back are any quieter.”
Joannr1636, 30 Mar 2017 | Read review
“we had an upper floor,22, with about 6 rooms per floor. Very quiet”
427robertg, 11 Mar 2017 | Read review
5 of 5