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Omni Berkshire Place

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3,352 Reviews from our TripAdvisor Community

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Showing 3,184: English reviews
alexandria. VA, United States
Reviewed yesterday NEW

Room was not ready even though we requested early arrival. Room was on the third floor overlooking the HVAC and the odors of the kitchen woke us up early in th morning. We were missing one bathrobe. Although the steak at Bobs Steak was done perfectly, the huge carrots with a sweet glaze ran into the steak and spoiled the... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank halany
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 days ago NEW via mobile

$600 is a lot for one night in my book. For that I expect to get a decent nights sleep at least. I'm on the 6th floor which should be ok but no, every truck, bus or van passing below can be clearly heard. Impossible to sleep a full night. Truly awful and unacceptable I can only assume the double... More 

Helpful?
1 Thank Oliver L
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you for taking the time to share this feedback about your recent stay with us. We of course apologize about the noise issues you encountered. New York City is definitely a bustling city. We normally do not have issues with noise complaints at the hotel, but empathize with your sentiments none the less. A very kind regards David Chase More 

dallas, texas
Level Contributor
106 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 days ago NEW

I usually don't sleep very well in NYC, but I lucked out here. My room was very quiet and the bed was very comfortable so I woke up refreshed and ready for a breakfast meeting. Room seemed pretty large for NYC. The lobby staff was friendly and helpful. Room service from Bob's Chop House (sounded like it was fairly recently... More 

Helpful?
1 Thank jooles_p
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you very much for the wonderful review. We are so happy that you enjoyed your meal at our new Bob's Chop House! We hope to have the honor of hosting you again when in New York City! A very kind regards David Chase More 

Austin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

We traveled with family/children and had a great stay. It is a great location, very close to Rockefeller Center, Times Square, and other great NYC attractions. The staff were very helpful and Santa came to visit!

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank priscillac247
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you very much for the wonderful review! We are glad that your family get away was a success. Every Saturday during the holiday season we have the best Santa in town greeting our guests and their little ones in the lobby. It is a long running tradition at the hotel and one that everyone enjoys! A very kind regards... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Nice hotel near every important place in Manhattan. It worth every penny. It was our second time here and it was our first option. Don't doubt to book it. The only thing, it is the noise at night, but it is almost impossible to find a hotel in the heart of Manhattan without this problem.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Lu A
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you so much for your continued patronage; we are very honored to be your first choice when coming to New York City! We will do everything possible to earn that 5th star the next time you come! A very kind regards David Chase More 

New Bedford, Massachusetts
Level Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 5 days ago NEW

I stayed here for one night (Saturday) while visiting the city. This hotel is in the perfect location, close to the great shopping on 5th ave, great breakfast (ESS-A Bagels) and close to a subway stop. We opted not to park at the hotel (~$55/night self-park or $65/night valet) and used the ParkWhiz app to pay $32 for two nights... More 

Helpful?
1 Thank Robert P
David C, General Manager at Omni Berkshire Place, responded to this review

Wow - thank you very much for sharing with everyone such a detailed review! Thank you also for your patience with us given that your room was not immediately ready upon arriving early; we are grateful though that you appreciated the front desk's coordinated effort at getting you in as early as possible! We hope to have the chance to... More 

vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Great Manhattan location. But noise from adjoining rooms the elevator and hallways is very disruptive, night and day. Beds are lumpy. Pillows the same. There are lots of front staff who enjoy chatting with each other. But... Great location

Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Wesley F
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you for taking the time to share with everyone this feedback with regards to your recent stay with us. We are glad you enjoyed the location, but of course are sad to hear of the noise issues you encountered. We apologize on behalf of the other guests who caused noise issues during your stay. Our team of security officers... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 days ago NEW via mobile

This hotel is very well located in the heart of Manhattan. A few minutes walk from Central Park, Rockefeller tower and other famous spots. Comes with a price (paid corporate rate but heard can get cheaper prices on the retail).

Helpful?
Thank SjUSTSG
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you very much for the concise review. The best rates are always made available either through our corporate rates or on www.omnihotels.com! Any rate found anywhere else will be matched! A very kind regards David Chase More 

Stowe, Vermont
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

The Hotel staff were warm and welcoming and the entrance was beautiful. The room was spacious and stylish with beautiful lighting. The rooms also had character, you felt spoilt. The rooms were cleaned thoroughly everyday. The bed was very big and comfortable. The concierges' were very helpful and very mindful of giving realistic expectations of what you could do in... More 

Helpful?
Thank disappointed123680
David C, General Manager at Omni Berkshire Place, responded to this review

Great! Thank you so much for this wonderful review! We will make sure to share this feedback with all of our associates so we can celebrate their hard work. We are also grateful for your sharing these positive comments with friends and family. We know that this goes a long way in establishing reputation. A very kind regards David Chase More 

Chester, United Kingdom
Level Contributor
265 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 6 days ago NEW

Stayed here for 3 nights - good location, friendly staff. Room was a little old fashioned and there was building work going on which was not so good. Happy hour drinks were pleasant but lack of bar was less ideal

Helpful?
1 Thank drpeterr23
David C, General Manager at Omni Berkshire Place, responded to this review

Thank you very much for taking the time to share with everyone your feedback. We want you to know that we just reopened our restaurant to a Bob's Steak and Chops House - which has a great Bar area with street views. Its lively pretty much every night of the week! We hope you will join us there upon your... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fireside at Omni Berkshire
Fireside at Omni Berkshire
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more   less 

Additional Information about Omni Berkshire Place

Address: 21 E 52nd St, at Madison Ave, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $289 - $1,010 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Berkshire Place 4.5*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Omni Hotels & Resorts, Cheap Tickets, Odigeo, Hotels.com and Jetsetter so you can book your Omni Berkshire Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
New York City Omni
Omni Berkshire New York
Hotel Style:
#41 Family Hotel in New York City
#53 Romantic Hotel in New York City
#67 Business Hotel in New York City
#88 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Omni Berkshire Place staff and other travellers.
41 questions
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Questions? Get answers from Omni Berkshire Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel room was quiet as the room was at the back.”
 of 5 bubbles disappointed123680, 27 Nov 2016 | Read review
“If you want a view make sure to ask for a room with one.”
 of 5 bubbles andyandsueinNJ, 22 Nov 2016 | Read review
“15th floor very quiet”
 of 5 bubbles fgmla, 3 Nov 2016 | Read review
“Corner suite was very spacious and overlooked both Madison Ave and 52nd Street.”
 of 5 bubbles cfairbanks, 12 Oct 2016 | Read review
“Room 1505, interior, was dark and quiet. Located next to an ice machine that was out of order during our stay.”
 of 5 bubbles campsnowbank, 8 Oct 2016 | Read review
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