We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree by Hilton New York Times Square West

Save
Share
Traveller (424)
Room & Suite (104)
Storyboard
Overview
Hotel website
350 W 40th St, New York City, NY 10018-1404 See on map
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Doubletree by Hilton New York Times Square West
Special Offer: Double Points, Every Stay
Hotel deals
Reviews (1,434)
Filter reviews
1,066 results
Traveller rating
303
318
189
138
118
Traveller type
Time of year
LanguageEnglish
More languages
303
318
189
138
118
Show reviews that mention
All reviews rooftop bar warm cookies port authority times square new york rooms are small lincoln tunnel lower floor hell's kitchen city view bottled water convenient location two double beds coffee maker few blocks subway station the empire state building
FilterEnglish
Updating list...
1 - 5 of 1,066 reviews
Reviewed 2 days ago via mobile

rooms are fairly small, but ok for us, as we only was at the hotel for sleeping. Rooms very clean and beds fine. Internet worked without being fast. Great location 100m from Metro station with direct E line to Jamaica station and JFK Airport. Also...More

Thank TKazz
Response from 00gc, General Manager at Doubletree by Hilton New York Times Square WestResponded 2 days ago

Thank you for your wonderful feedback. We were pleased to know that you found our location to be perfect for your needs and that you were impressed with our clean, comfortable accommodations combined with the convenience of being close to everything Times Square has to...More

Hotel's Favourite
Reviewed 26 July 2018 via mobile

Stayed here with a three young teens, all looking to see the city lights. We got in way ahead of schedule but was grateful that Carlos, the bellman, could hold our bags while we got in a little shopping. He even offered everyone some hot...More

3  Thank Adia J
Response from 00gc, General Manager at Doubletree by Hilton New York Times Square WestResponded 26 July 2018

Adia, thank you for your great review of the DoubleTree by Hilton Hotel New York Times Square West. We are thrilled to read how much you enjoyed your stay, specifically due to the great service provided by Carlos. We strive to be the hotel of...More

Reviewed 4 days ago via mobile

We were celebrating a birthday from out of state and the staff was amazing!! Very attentive and extremely helpful. The room was extremely clean and polished, very modern and just enough space for the two of us and all of our gear. Carlos was amazing,...More

1  Thank gabgriffin2014
Response from 00gc, General Manager at Doubletree by Hilton New York Times Square WestResponded 4 days ago

Thank you for taking the time to review your stay at the DoubleTree by Hilton Hotel New York Times Square West. We especially want to thank you for acknowledging our professional, friendly staff Carlos and George, and we will make sure to recognize their efforts...More

Reviewed 1 week ago

This hotel is located across from Port Authority, on 40th St between 8th and 9th. It's walking distance to Times Square and the Theater District. The hotel seems to have been recently renovated (I'd say a year or so). It is decently kept. As most...More

1  Thank CNV77
Response from 00gc, General Manager at Doubletree by Hilton New York Times Square WestResponded 1 week ago

Thank you for staying with us. We appreciate your business, and we apologize for any inconveniences that you had. It is never our intention to disappoint our guests in any way. Thank you again for your feedback, and we hope to have the opportunity of...More

Reviewed 1 week ago

Room (or shall I say dorm room?) was fine. No closet really, just opening in wall with no door to hang things. Neither of us could determine how to turn off desk lamp. Called downstairs. Of course, they didn't know either. Unplugged it. Bathroom clean,...More

1  Thank rustyky
Response from 00gc, General Manager at Doubletree by Hilton New York Times Square WestResponded 1 week ago

Thank you for staying with us. We appreciate your business, and we apologize for any inconveniences that you had. It is never our intention to disappoint our guests in any way. Thank you again for your feedback, and we hope to have the opportunity of...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Free Internet
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
612
Price range
USD 169 - USD 488 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Midtown / Hell's Kitchen / Garment District / Manhattan
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
612
Price range
USD 169 - USD 488 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Midtown / Hell's Kitchen / Garment District / Manhattan
Photos
Traveller (424)
Room & Suite (104)
Dining (11)
Business Centre & Event Rooms (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Nearby HotelsSee all 484 nearby hotels
Distrikt Hotel New York City
6,081 reviews
.05 km away
Staybridge Suites Times Square - New York City
6,152 reviews
.05 km away
Candlewood Suites New York City Times Square
1,969 reviews
.06 km away
Holiday Inn Express New York City Times Square
2,353 reviews
.07 km away
Nearby RestaurantsSee all 15,763 nearby restaurants
Capizzi
1,585 reviews
.06 km away
2 Bros Pizza
696 reviews
.04 km away
Mercato
879 reviews
.07 km away
Tabata Noodle
126 reviews
.04 km away
Nearby AttractionsSee all 4,705 nearby attractions
Mint Theater Company
12 reviews
.19 km away
Kirk Theatre
14 reviews
.19 km away
Blue Ruin
6 reviews
.03 km away
Frames
17 reviews
.03 km away
Questions & Answers
Ask a question
klou1979
17 October 2018|
AnswerShow all 3 answers
Response from jeannettemarie03 | Reviewed this property |
There's a great view of the city from the rooftop bat, but I don't think you'll be able t see the Empire State Building from the rooms.
0
Votes
Kelly M
15 October 2018|
AnswerShow all 4 answers
Response from Michael848 | Reviewed this property |
Yes we had two children aged 7 and 10 with us and were able to use the small swimming pool and other facilities at the Sky bar. You need to book a club room to get access and unlimited drinks are served through out the day.
1
Vote
Craig G
10 October 2018|
AnswerShow all 4 answers
Response from tcasLondon | Reviewed this property |
No executive floor
1
Vote
Room Tips
"Helpful room tip: Stay elsewhere."
rustyky
1 week ago
Read review
"In the highest part of the hotel but not too close of the rooftop"
PFRAI
4 weeks ago
Read review
"Corner rooms are larger"
asdwkaw
28 Aug. 2018
Read review
"Get a room on a lower floor as it is so hard to get an elevator."
mariecS6788BJ
23 Aug. 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing