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W New York

4,662 reviews
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Traveller (989)
Room & Suite (591)
Dining (35)
Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(162 reviews)
“bliss spa”(150 reviews)
“whiskey blue”(56 reviews)
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from W New York
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,662)Write a Review
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All reviewsbliss productsbliss spawhiskey bluemega roomnew yorklexington avecozy roomrooms are smallwaldorf astorialobby bartimes squareroom sizecentral parkrockefeller centernyc hotelfew blockssubway station
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2,121 - 2,125 of 4,184 reviews
Reviewed 25 June 2013 via mobile

The impressive lobby bar is as good as other reviewers have been claiming it to be, even busy on a Sunday night. Although this is nothing compared to how stylish and comfortable the executive suites are. A definite must for a luxury stay.More

Thank Ian L
Response from GMAnnaM, General Manager at W New YorkResponded 3 July 2013

Thank you for your review! It’s always great to see when guests are able to take advantage of our Oasis Living Room Bar, and enjoy the styling of our guestrooms. I have already shared your message with the rest of the W team, and we...More

Reviewed 25 June 2013

I spent two nights on the 7th floor. The room was small, the view horrible, but I expected that in NYC. The noise around me was loud, this too was not surprising. I did not expect the bathroom sink to back up and stink !--ok,...More

1  Thank puggy32250
Response from GMAnnaM, General Manager at W New YorkResponded 28 June 2013

Thank you for your post. Please accept my apologies for the overall poor experience and the maintenance challenges encountered. This is not the type of W experience we’d like our guests to have, and I can assure you that these comments have been shared with...More

Reviewed 22 June 2013

This is a typical W hotel. Interesting art over bed with lighting behind. Was upgraded to a decent size room with a very small bathroom - but ok by NYC standards. Staff was very friendly - on a previous visit I had two kids with...More

Thank 150nightsperyr
Response from GMAnnaM, General Manager at W New YorkResponded 28 June 2013

Thank you for your review! We are thrilled to see that you enjoyed your most recent W experience, and it is always great to see when our guests notice an improvement. I will certainly share your comments with the rest of my team, and please...More

Reviewed 22 June 2013

My husband and I booked the W Hotel for our one night visit in the city for a graduation. Upon arrival, the music was so loud that the front desk staff was literally yelling at us to complete check-in. When we got to our room,...More

1  Thank motivatedchampion
Response from GMAnnaM, General Manager at W New YorkResponded 28 June 2013

Thank you for taking the time to share your feedback with our online community. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. At W, we do strive to uphold the highest level of...More

Reviewed 21 June 2013

When I called to say we would not be arriving until after midnight, they graciously upgraded us to a larger room. When we entered our room at 1:30 am the bed was stripped and the room was not made up. They gave us another. This...More

Thank seross
Response from GMAnnaM, General Manager at W New YorkResponded 28 June 2013

Thank you very much for sharing on TripAdvisor! Please accept my apologies for the inconveniences experienced at check-in and for any billing errors on our part. We take the feedback of our guests very seriously, and I have already shared your comments with the rest...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
USD 165 - USD 522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Spa Hotel in New York City
#69 Green Hotel in New York City
#201 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 165 - USD 522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Spa Hotel in New York City
#69 Green Hotel in New York City
#201 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (989)
Room & Suite (591)
Dining (35)
Amenities (14)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Cute_as_a_button85
3 February 2018|
Answer
Response from stokerej | Reviewed this property |
I think it would all depend on what you have paid. The cheapest price always gets you a 'cozy' room. We were on the side overlooking the Marriott and it was fine. You are going to be staying in a densely popular area, really... More
1
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Sophie S
31 January 2018|
AnswerShow all 5 answers
Response from Vivvy1 | Reviewed this property |
I am sure they will have one on their website.
1
Vote
Danielle P
30 January 2018|
AnswerShow all 7 answers
Response from DVM15 | Reviewed this property |
There's a plethora of taxes people warn you about: so I checked with travel agents and the hotel. Couple of phone calls. Both confirmed there were no extra taxes would be charged. I'd suggest doing that.
1
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Room Tips
"Ask for an internal room away from the street noise for a better sleep."
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"Lower floors have a separate, less heavily used elevator bank"
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"Go for high floor rooms if you can afford it or pick a different hotel. Almost no light in the others"
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"We stayed in a Cosy Queen room on the 8th floor and it was perfectly fine."
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