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W New York

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W New York
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4,057 Reviews from our TripAdvisor Community

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Showing 3,666: English reviews
Zurich, Switzerland
Reviewed 8 May 2012

Having stayed in several W in the world (like Barcelona and Taiwan), I have been really disappointed by the W New-York. It doesn't in any sense compare with the others, it is not trendy, the service is poor (welcome far from W standards, no room service to prepare the rooms for the night, bar not very exciting...) and the rooms...

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2Thank NomadeModerne
Jacksonville, Florida
Reviewed 8 May 2012

We had 6 members of my wedding party stay at the W first weekend in May 2012 and had the ceremony on the terrace of my extreme wow suite with 11 total in attendance. I cannot even begin to thank David, Renee, Marco, Ibelice, and all of the other wonderful staff members there who ensured that everything we could possibly...

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1Thank venushr
Reviewed 7 May 2012

I had situation where I left my iPhone in my room when i was checking out and Jessie, the woman who was apart of the cleaning staff for my room, tracked me down and went all the way to the street to make sure I had it. She was very friendly and went above and beyond to make sure I...

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1Thank rachell8
Geneva, Switzerland
Reviewed 7 May 2012

First time (and probably last time) in a W hotel. Stayed here for two nights. Had a room which was pretty much the size of a double bed, had to squeeze down a wall to get to the far side. Also woken up by noisy neighbours at 3 or 4am. Could hear clearly their conversations. Stupidly left my ebook reader...

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2Thank Thomas S
New York City, New York
Reviewed 7 May 2012

When we arrived the doorman was very attentive - a relief after arriving in Penn Station on a crazy Thursday afternoon. I have never entered any hotel with such a long line to check in - which was discouraging given we had meetings to go to. A nice touch was an attendant handing out small bottles of water to the...

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1Thank KatM60763
Johannesburg, Gauteng, South Africa
Reviewed 7 May 2012

I was very impressed with the service during my recent stay at the W Hotel in Manhattan. The Whenever Whatever service is great, always willing and able to assist. But most impressive was Nadia Ahmed at front desk, very friendly, helpful and going the extra mile!

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1Thank Alton S
Honokaa, Hawaii
Reviewed 6 May 2012

We stayed at the W New York on Lexington Avenue for a couple of nights and used Suite Rewards to upgrade to a suite. We were given a Fantastic Suite which was large and very well appointed. The staff was great and we used the free Acura MDX to get dropped off at Lincoln Center for he symphony. What a...

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1Thank makaliu1
Niagara-on-the-Lake, Canada
Reviewed 4 May 2012

My wife and I had a much needed weekend getaway on our own (we have four kids) in late April, 2012. From the moment we arrived at the W, we couldn't have been made to feel more welcome. Someone handed us two glasses of cold champagne and from that point on, EVERYONE that we encountered that worked at the W...

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2Thank Joe P
St. John's, Canada
Reviewed 1 May 2012

What an amazing stay! Myself and the members of my group had the best time ever!! Your front desk was amazing! Edna and Gloria were especially helpful as was the night mananger and front office manager! The bell man joe was so nice and always willing to help! The door boys were interactive and always helpful!!! Our room was fantastic...

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1Thank David G
Nashville, Tennessee
Reviewed 1 May 2012

My family stayed at the W from 04/20 to 04/24. We had reserved a room with two beds at the "W" but when we got there we were told that rooms with two beds were unavailable. Nadia however stepped in and helped us. Nadia upgraded us to a studio style room for a nominal charge . Given that we got...

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1Thank Treazy

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $242 - $688 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Booking.com, Priceline and Travelocity so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#37 Spa Hotel in New York City
#66 Green Hotel in New York City
#191 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
49 questions
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Questions? Get answers from W New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the rooms that face Lexington Ave. Firehouse and NYPD precinct around the corner.”
 of 5 bubbles SCS_SCS, 19 Feb 2017 | Read review
“choose the cheapest room, no worth to upgrade”
 of 5 bubbles valontheroad, 14 Feb 2017 | Read review
“Higher floors are always better”
 of 5 bubbles GaryK344, 13 Feb 2017 | Read review
“Always ask for highest floor, corner room.”
 of 5 bubbles , 13 Feb 2017 | Read review
“Upgrade to the larger rooms”
 of 5 bubbles Jlobou, 7 Feb 2017 | Read review
5 of 5