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Traveller (1005)
Room & Suite (591)
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Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(162 reviews)
“bliss spa”(151 reviews)
“whiskey blue”(57 reviews)
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from W New York
Special Offer: Complimentary Upgrade
Hotel deals
Offers from W New York
Special Offer: Complimentary Upgrade
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,741)
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2,021 - 2,025 of 4,250 reviews
Reviewed 3 December 2013

This was my second or third time staying at this hotel, and I have entertained friends in the bar and lounge downstairs many times. I travel quite a bit have generally been confident in the Starwood products. Based on comparison, however, the hotel fell incredibly...More

3  Thank Trekkingtheglobe_10
Response from GMAnnaM, General Manager at W New YorkResponded 7 December 2013

Thank you for your review. Please accept our sincere apologies for the inconveniences you encountered during your recent W New York experience. We cannot even begin to explain how disappointed we were to read your review detailing the dissatisfaction you experienced. Please feel free to...More

Reviewed 3 December 2013

After reading some reviews on this site, I became worried about the type of room I reserved for a Thanksgiving trip in which my sister and I were fulfilling a bucket list item for my mom by attending the Macy's Thanksgiving Day Parade. I reached...More

Thank Kacomo
Response from GMAnnaM, General Manager at W New YorkResponded 7 December 2013

Thank you for your wonderful feedback. It’s always a pleasure to see when our guests love our Whatever/Whenever service promise. I have already shared your message with Kate and the entire W New York team as a great reminder of what we do best. Please...More

Reviewed 3 December 2013 via mobile

There's nothing wrong with this place, per se. We had a great deal (especially for New York), the location was excellent, service was good (we even got offered late check-out with no prompting at no extra charge), and the room was large by Manhattan standards....More

Thank Emma J
Response from GMAnnaM, General Manager at W New YorkResponded 7 December 2013

Thank you for your post. Please accept my sincere apologies for any disappointment in your W experience. I can assure you that this is not typical of W, and please contact me at GMAnna.MacDiarmid@whotels.com if you find yourself returning to NYC. Again, thank you for...More

Reviewed 3 December 2013

We recently stayed in a "fantastic" room, but honestly, it was SO not fantastic. The room (I believe is 2 steps up from the basic room) was so small. I mean ridiculously small. I get that I'm in NYC and most rooms are small (the...More

Thank AtlantaDvd
Response from GMAnnaM, General Manager at W New YorkResponded 7 December 2013

Thank you for your feedback. My sincere apologies for any disappointment in the size of your guestroom. I certainly appreciate your concern, and I will be more than happy to oversee a future stay with us. Please feel free to e-mail me at GMAnna.MacDiarmid@whotels.com when...More

Reviewed 2 December 2013

I stayed at this place 11/29/13-12/1/13 with my wife and two kids. It was booked through Priceline. That means I got smallest room with not Queen size looking bed. (I'm not so sure if this is a queen size bed.) Anyway, room is what I...More

Thank freephk
Response from GMAnnaM, General Manager at W New YorkResponded 7 December 2013

Thank you for your feedback. My sincere apologies for any disappointment in the size of your guestroom. For future reference, our website offers a variety of rooms types and sizes to cater to many needs, and I sincerely regret that you were not informed of...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
USD 210 - USD 608 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#70 Green Hotel in New York City
#208 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 210 - USD 608 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#70 Green Hotel in New York City
#208 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1005)
Room & Suite (591)
Dining (35)
Amenities (14)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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123Aeb
15 May 2018|
AnswerShow all 2 answers
Response from spooky08 | Reviewed this property |
Don’t know we just had a superior room and that was perfect
0
Votes
727gillplay1
26 April 2018|
AnswerShow all 4 answers
Response from Jane W | Reviewed this property |
They ask for $100 refundable deposit. Can be cash, credit or debit card imprint
0
Votes
heathjordan
4 April 2018|
Answer
Response from IrishSS |
Heathjordan I hope you get a reply soon, it’s not nice not knowing before travelling. We have booked this hotel for May so I’m hoping all will be ok.
0
Votes
Room Tips
"Standard rooms are tiny. Ask for an upgrade."
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"Rooms are always quiet...but the higher up the more quiet."
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"Go for a higher floor - there's two bars beneath the hotel which may get loud on a weekend"
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"look elsewhere"
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