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The Mark

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685 Reviews from our TripAdvisor Community

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Showing 587: English reviews
Wiltshire, UK
Reviewed 30 January 2015 via mobile

Don't get me wrong, this hotel is very nice. However, it's expensive for what it is and the service is...superficial... The rooms are lovely - the bathroom is particularly nice. The quality of the toiletries/toilet paper (!) is poor. Bed and bedding is very nice. We ordered room service on one night and it was prompt and delicious. We could've...

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Helpful?
4Thank KathrynEJA
Olivier L, General Manager at The Mark, responded to this review

I am a bit surprised to read this review, as I was under the impression that the response you received from us a few days prior was both acknowledged and appreciated. I do apologize that you did not receive further feedback as promptly as you expected, which in turn impelled you to write this heated review. It was our hope...

New York City, New York
Reviewed 28 January 2015

First I will say that my review is not related to a stay at the hotel. I live in the neighborhood and stopped in for a drink with some friends during the big "blizzard" the other night. The bartender was not at all friendly and promptly informed us that the bar was closing early due to the storm. Though the...

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5Thank Grace1NYC_13
Olivier L, General Manager at The Mark, responded to this review

Dear Patron, Thank you for taking the time to share your experience in The Mark Bar during last Monday’s “blizzard”. We are dismayed that you did not receive prompt and attentive service during your visit to the Mark Bar, and this is inexcusable. I’m sure that you noticed that by 10 pm Manhattan was a ghost town, with hardly any...

San Antonio, Texas
Reviewed 13 January 2015

We stayed during Christmas and New Years. The hotel is fantastic! The rooms are classic and finely remodeled The Bar is truly spectacular The restaurant is without a doubt. World class. Best place to stay while in New York!!

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1Thank cfis2014
Newton, Massachusetts
Reviewed 13 January 2015

This was our first visit to the MARK since its renovation, and we were delighted! The distinctively inviting lobby and unequaled service remain. The infrastructure and rooms have been substantially rebuilt with a marked increase in comfort, amenities, and quiet. The Mark has a great location - an easy walk to Central Park and the Metropolitan Museum of Art and...

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Helpful?
Thank Ed D
Olivier L, General Manager at The Mark, responded to this review

It is always a pleasure to read feedback from a guest that has stayed with us prior to the hotel’s redesign. I am delighted that on your first visit back you were met with the same impeccable service, and that you found a significant increase in the comfort and well-appointed design of our accommodations. I completely agree that although the...

Johannesburg, South Africa
Reviewed 13 January 2015 via mobile

I loved this wonderful hotel! The rooms are beautiful, the food we ordered up was absolutely sublime and the cherry on the top was the most fantastic strong shower I have ever had anywhere ! Morning runs were great as Central Park was a few steps away. Nothing is too much trouble . A Nespresso machine complete with a stash...

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Thank Dominique D
Olivier L, General Manager at The Mark, responded to this review

I greatly appreciate you taking the time to write this impressive review, and I am delighted that we were able to exceed your expectations through our personal level of service to the details we place on in-room amenities. We look forward to welcoming you back to The Mark, and rest assured that we have made note of your room preference...

Port Washington, NY
Reviewed 12 January 2015 via mobile

All I can say is "wow". Wow to the food! Wow to the service! (Our server shake was the best ever) Wow to the ambiance. wow to the prices! (But worth it). We walked away at $160 per person. Be carful about what they do with the tip suggestion check box for credit card users. As has been previously mentioned...

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Thank Steven P
New York City, New York
Reviewed 12 January 2015

This hotel is gem. Stayed here to recuperate 2 days from a surgery, and staff, room service & housekeeping discreet, courteous & efficient. Can't wait to return.. Room service food impeccably delicious.

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Thank hazel2
Tiburon, California
Reviewed 6 January 2015

This past break my family and I stayed at the mark hotel. Prior to our stay we were throughly impressed by the concierge. They helped to plan things to do, restaurant reservations, and took great care of us once we got there. The restaurant is fabulous, and the rooms are very clean and well furnished. I will book here again...

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Thank awesome_advisor123
Reviewed 6 January 2015

Loved the interior! Loved the room! Loved the bathroom! Loved the service! Loved the staff! Loved the location! Loved the Bar! Loved the Restaurant! Loved! Loved! Loved! Loved everything about my stay! I highly recommend it!

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Thank PHILIPMITCHELLDESIGN
Warwick, New York
Reviewed 3 January 2015

My wife and I were up near The Mark and had some time to spare before dinner so we stopped in for a few drinks. The bar upfont is nice and cozy and the drinks are really good. Service is great and we found the place to be quite relaxing for a hotel bar.

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Thank PennStateTim_24

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Mark is housed, as it has always been, in the beautiful, 1927 landmark building at the corner of 77th Street and Madison Avenue. But, inside, the Mark has been completely reimagined, and given new life and identity for the 21st century. Newly reborn, The Mark combines old-world comfort, avant-garde design, up-to-the-minute technology and an unprecedented level of personal service to create the finest five-star hotel of the 21st century. Drawing on the expertise of an extraordinary group of talent – foremost, among them, the designer Jacques Grange, Chef Jean-Georges Vongerichten, hair stylist Frederic Fekkai and the hotel general manager Olivier Lordonnois – The Mark Hotel is now a beacon of high French style, and modern American technology and comfort. The delights of The Mark are both bold and discreet. The graphic lobby is colorful and convivial, situated with unique objects d’art that surprise and intrigue. Studded in one of New York's most exclusive neighborhoods, The Mark is surrounded by the world's premier museums, shops, restaurants and the splendor of Central Park. The Mark not only surrounds you in luxury and style, it places you at the epicenter of Manhattan’s social and cultural riches. The Mark Restaurant by Jean-Georges, set within The Mark Hotel has received a Wine Spectator Award of Excellence by Wine Spectator in 2012. ... more   less 

Additional Information about The Mark

Address: Madison Avenue at 77th Street, 25 East 77th Street, New York City, NY 10078
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $633 - $1,307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mark 5*
Number of rooms: 152
Reservation Options:
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Also Known As:
The Mark Hotel New York City
Mark New York City
Mark Hotel New York City
Hotel Style:
#3 Business Hotel in New York City
#23 Luxury Hotel in New York City
#24 Romantic Hotel in New York City
#31 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Mark staff and other travellers.
5 questions
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Questions? Get answers from The Mark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My own favorite is 716, looks onto Madison shops, but 77th street might be quieter for you.”
 of 5 bubbles johnH1892DD, 21 Mar 2017 | Read review
“suites are awesome”
 of 5 bubbles VTwelltravelled, 15 Mar 2017 | Read review
“Inner courtyard rooms are supremely quiet without losing the NYC feel/vibe”
 of 5 bubbles mattdI7226NR, 13 Feb 2017 | Read review
“The queen courtyard is great and fair in price!”
 of 5 bubbles 23storms, 6 Feb 2017 | Read review
“high floor recommended”
 of 5 bubbles billyboy18, 1 Feb 2017 | Read review
5 of 5