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BEST WESTERN Bowery Hanbee Hotel

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1,115 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Aurora, Canada
Reviewed 2 days ago NEW

Used my Best Western points that I have been saving to travel to New York City. The staff did a nice job making us feel welcome from Canada. Great location, close to Mulberry Street and Little Italy. Short walk to the subway and walking distance to many attractions. Very clean and comfortable room.

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Helpful?
Thank Paul S
Reviewed 1 week ago NEW

This was a very nice hotel. It was clean, the staff was very courteous and helpful, the WiFi was fast and easily accessible, and the breakfast buffet was decent. My only complaint was the noise - we were just a few doors down from the lobby and we heard a lot of noise all night long - not enough to...

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Helpful?
Thank Jennifer B
Reviewed 1 week ago

very friendly, welcoming staff. I was a little on edge about location of the hotel since I was here primarily for visiting Midtown Area. But the staff was very informative of travel options including the very nearby Subway that gives direct access to Midtown. Subway does require the usual stairs and walking, but not bad. I'm a big girl and...

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Helpful?
Thank Windy S
Miami, Florida
Reviewed 1 week ago

Definitely we will repite this hotel. Fells like in house. Good location, safe end near to subway and important places to visit. We spend Thanksgiving in NY and was a best option online, and once there, everything was better

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Helpful?
Thank AndresyCaro
Lawrence H, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Hello AndresyCaro, Thank you for choosing the Best Western Bowery, your review reinforces our committment for 100% guest satisfaction. What a great time to be in NYC over the holiday to experience one of the oldest parades in NY the Macy's Day parade. We hope that you will come back again soon. Thank you and Happy Holidays! Sincerely, Best Western...

Hong Kong, Hong Kong
Reviewed 1 week ago

Cons: I requested a quiet room when booking, but they gave me a room on 2nd floor that heard the noise from road traffic the whole night. Pros: The front desk staff Stanley is very nice and helpful, although he might look a bit serious at the beginning. Location of the hotel is very good, close to 2 subway stations...

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Helpful?
Thank 313dengh
Lawrence H, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Dear 313dengh, Thank you for taking the opportunity to post your review of your most recent stay at the Best Western Bowery. In reading your reveiw we have implemented measures that we hope will prevent the experience you had for future guest. Your rating is to kind and we thank you for you. Please come see us soon again. Sincerely,...

New York
Reviewed 2 weeks ago via mobile

I was on a business trip and spent 7 nights in this hotel. I got a completely wrong invoice, but needed a correct one for my company in order to get my money back. So I asked for a revision. Front desk staff and management completely ignored my request and did not care about my problem. Hotels like this -...

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Helpful?
2Thank hihlo
Lawrence H, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Dear hihlo, Please accept my sincerest apology for the lack of attention. I would love to hear back from you personally, if you can email me at lawrence.hou@interstatehotels.com. I like to make it right. Sincerely, Lawrence Hou General Manager

San Diego, California
Reviewed 2 weeks ago

The hotel is well located for easy subway connections. The Grand St. Station is just a long block away. Breakfast is reliable and good (Best Western style). Dining room is small and at peak times finding a place to sit can be a challenge. Popular with families - expect noisy kids. The rooms are spacious enough for the price, updated...

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Helpful?
Thank DAS102
Lawrence H, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

DAS102, We are thrilled that we were able to meet your expectations. We strive to make the Best Western Bowery a second home away from home for each guest. I would love to upgrade you to one our King Suite when you return. Please let me know at lawrence.hou@interstatehotels.com when your ready. I also do hope that you are able...

Doncaster, United Kingdom
Reviewed 2 weeks ago via mobile

We had a fabulous stay at this hotel. The location is great, sitting between Little Italy and China Town you are amongst the hustle and bustle of everyday life of New Yorkers with a good selection of restaurants and shops within easy walking distance of a few minutes. The underground system is a three minute walk away for transport to...

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Helpful?
1Thank Snowman16
Lawrence H, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Hello Snowman16, Thank you for taking the time in you kind reveiw of you stay at the Best Western Bowery. Am thrilled that you found the location accessible to everything you wanted to see about NYC. We are going to be making some changes in 2017 and love for you to come back. I hope that you will also take...

Montevideo, Uruguay
Reviewed 2 weeks ago

An excellent value alternative in NYC. Chinatown may deter many from considering it, but once inside, the hotel is worth what you pay for it. Staff is clearly the main reason for a very pleasant stay.

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Helpful?
Thank gerardoe942
Lawrence H, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

Dear gerardoe942, Thank you for staying the Best Western Bowery Hotel. The neighborhood is not bustling with tourist or the vibe of Time Square. The Best Western Bowery; I considered is a home away from home. Just steps outside fresh bakeries, fruit stands and a large assortment of restaurants to visit and try. The hidden gem! We are jsut thrilled...

Los Angeles, California
Reviewed 2 weeks ago via mobile

I love staying here for business travel. It is close to my office in Soho and the staff is great! The Front Desk Coordinator, Lisa, is the best. I look forward to seeing her every visit. She remembers my name and always has a smile. Thank you!

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Helpful?
Thank ThomasFry76
Lawrence H, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review

ThomasFry76, Thank you for takign the time to post your reveiw of your most recent stay at the Best Western Bowery. Lisa is one of our newer agents and is an example of who and what we strive to be. 100% guest satisfaction and from your reveiw she was able to make that difference. We do hope that you return...

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Staying in Chinatown

Neighbourhood Profile
Chinatown
Bursting with an amazing array of sights, sounds, and smells on every block, a visit to Chinatown feels like entering a different world. It’s a colorful spectacle that gets even more crowded on weekends, when families stream in to enjoy huge dim sum feasts and to stock up at the markets on Mott Street. To take a break from the buzz, grab something sweet from one of the many bakeries in the area and head to Columbus Park, where many Chinatown residents exercise, play games, and chat the day away.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Bowery Hanbee Hotel is located in the heart of Chinatown. It is a modern seven story non-smoking hotel with 102 guest rooms. Many of the guest rooms overlook the streets of Chinatown. The property serves a complimentary continental breakfast daily. For the guests convenience all rooms have hairdryers, iron and ironing board, coffeemakers, clock radios, telephones with voice mail and in-room safes. The hotel offers free wireless and hardwired high speed Internet ... more   less 

Additional Information about BEST WESTERN Bowery Hanbee Hotel

Address: 231 Grand St, New York City, NY 10013-4246
Region: United States > New York > New York City > Chinatown , Manhattan
Price Range: $164 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Bowery Hanbee Hotel 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western New York City
New York City Best Western
Hotel Style:
#42 Best Value Hotel in New York City
#186 Romantic Hotel in New York City
#192 Family Hotel in New York City
#223 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Bowery Hanbee Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Bowery Hanbee Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Snatch a CORNER Room for a better view!”
 of 5 bubbles 519windys, 29 Nov 2016 | Read review
“Ask for One World Trade Center view”
 of 5 bubbles ahmedaF7790VI, 15 Nov 2016 | Read review
“room 901, good view of Manhattan bridge and some neat buildings”
 of 5 bubbles Donna261, 7 Nov 2016 | Read review
“902 is their largest suite.”
 of 5 bubbles MikeLitoris_10, 25 Sep 2016 | Read review
“choose room on higher floor”
 of 5 bubbles ns2newmind, 9 Sep 2016 | Read review
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