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Hotel Henri, A Wyndham Hotel

HotelsForEveryoneUSD 240*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Henri, A Wyndham Hotel
Hotel Henri, A Wyndham Hotel
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2,105 Reviews from our TripAdvisor Community

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Showing 1,933: English reviews
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New York City, New York
Reviewed 2 days ago NEW

This was by far the WORST hotel experience I have ever had in my life. The sheer level on incompetence of the front desk in unbelievable. I actually am still awe struck at the stupidity level I dealt with. At check in my card was charged for the cost of the 2 night stay. At check out they claimed they...

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Helpful?
Thank Kristen D
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 5 days ago via mobile

We checked some of the recent negative reviews just before checking in, so were approaching the hotel with a degree of trepidation, but our experience has been wonderful, pretty much flawless from start to finish! Stayed here for 7 nights in May 2017, and popped in around 11am to drop our bags off for the day, not expecting to be...

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Thank AJSLondon
About Hotel's Favourite Review
Oslo, Norway
Reviewed 1 week ago

Spent 5 nights during my stay in NY. The city of NY is expensive when it comes to hotels so I was actually quite happy concerning the price - especially since the location of the hotel is just perfect. Walking distance to all that NY has to offer in a quiet street. The room was actually more than big enough...

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Thank Simen S
San Francisco, California
Reviewed 2 weeks ago via mobile

Today I woke up at 7:30 am to find out that my room didn't have any water. The front desk offered to give me a key to another on a different floor if I came down to the lobby. Being decafinated and in my PJs I didn't want to do this. I asked if they would let me use the...

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Thank westsidetraveller
Reviewed 2 weeks ago

We booked a king room but requested an upgrade to one of their very few balcony rooms. I called 3x time confirm this upgrade and finally received an emailed confirmation that we had this room. Upon arrival we were told they didnt have any balcony rooms available... end of discussion. There was nothing they could do even though i had...

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1Thank K L
Myrtle Beach, South Carolina
Reviewed 2 weeks ago

Hotel was wonderful. Clean and comfortable. Would stay there again. Would recommend it to anyone who asks for a suggestion of where to stay. It was a little tricky to find because the name outside said Henri and we were looking for Wyndham (we were unaware at first it is one and the same).

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 284michealm
Reviewed 4 weeks ago

Appalling service. We stayed for 8 nights there during Easter 2017. I had to bring the attention of reception regarding lack of towels and cleanliness on several occasions. One day the room had not even been done. Informed reception but they only replaced the towels and left the beds unmade. I contacted the hotel to make a complaint (via their...

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Helpful?
Thank Cesar M
Jonathan S, Public Relations Manager at Hotel Henri, A Wyndham Hotel, responded to this review

Dear Cesar, Thank you for staying with us. I sincerely apologize that we didn't meet your expectations. We are reviewing internally and reaching out to you promptly. Jonathan

Reviewed 4 weeks ago via mobile

We went to see the Macy's Thanksgiving Parade and take my son for some general sightseeing. We had a two-queen room, and had asked for a second, adjoining room; I'm not sure that the hotel even has adjoining rooms. The rooms are extremely small by common standards, maybe a tad small of average by manhattan standards. The beds were comfortable,...

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Thank Jason L
Berkeley, California
Reviewed 18 April 2017

Review collected in partnership with Wyndham Hotel and Resorts
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Thank jasperfredrik
Jonathan S, Public Relations Manager at Hotel Henri, A Wyndham Hotel, responded to this review

New York City, New York
Reviewed 14 April 2017

This place used to be alright, I've stayed at it a lot and it was a solid "ok, not amazing, clean" hotel in a good location. But they recently remodeled and and rebranded as the "'Hotel Henri" and it seems like they also remodeled the quality of the whole experience downwards. -The new shower doors leak, so there was always...

Review collected in partnership with Wyndham Hotel and Resorts
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Thank 967j123
Jonathan S, Public Relations Manager at Hotel Henri, A Wyndham Hotel, responded to this review

Thank you for staying with us. We apologize that you were not pleased with the new renovation of the hotel. I have shared with the team your great comments regarding the staff. Jonathan

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11/06/2017 12/06/2017
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Staying in Flatiron District

Neighbourhood Profile
Flatiron District
Offering many of city’s best restaurants and shops set amid classic New York architecture, the Flatiron District is no longer under the tourist radar. At 23rd Street is the famous triangular Flatiron Building, which makes a good picture no matter what angle you photograph it from. Be sure to look up at the elegant architecture as you stroll the streets- much of this neighborhood is part of a historic district that was home to many of the city’s most famous department stores at the turn of the century. At the northern end of the neighbourhood, Madison Square Park is best known for being the home of a famous burger shack, but it can also be a quiet refuge to spend an afternoon, and it frequently hosts interesting public art exhibits. In the lower part of the Flatiron District you'll find Union Square, a bustling crossroads at all times of day and night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Free Wifi. Wyndham Garden Chelsea is located in Chelsea/Flatiron District. Chelsea is filled with chic art galleries, bars & clubs, world-famous restaurants, shopping and more. Guests are within walking distance to world-famous Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, Empire State Building, Union Square and NYU. The hotel is one block from New York City's subway system. The surrounding neighborhoods include Greenwich Village, Midtown and Gramercy.All rooms are smoke-free and include; MP3 & iPod connections, flat panel televisions, cordless phones, Wolfgang Puck in-room coffee and Herman Miler ergonomic desk chairs. Additionally, the hotel offers complimentary WiFi. ... more   less 

Additional Information about Hotel Henri, A Wyndham Hotel

Address: 37 W 24th St, New York City, NY 10010-3208 (Formerly Wyndham Garden Manhattan Chelsea West)
Region: United States > New York > New York City > Flatiron District , Manhattan
Price Range: $270 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Henri, A Wyndham Hotel 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Wyndham New York City
Hotel Style:
#112 Business Hotel in New York City
#134 Family Hotel in New York City
#162 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Henri, A Wyndham Hotel staff and other travellers.
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Questions? Get answers from Hotel Henri, A Wyndham Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book a room at this hotel and you'll be in a good room!”
165kristend, 28 May 2017 | Read review
“If yoy are able and willing to pay more for higher floors that will probably give you more sunlight.”
Oslo-travelmen, 17 May 2017 | Read review
“Rooms on higher floors are less exposed to the thumping club music that goes on until 4am.”
404ambert, 6 Dec 2016 | Read review
“Try another hotel is the only tip I can give”
vincentg439, 25 Sep 2016 | Read review
“we stayed on 15 floor was very quiet.”
sue39, 21 Sep 2016 | Read review
5 of 5
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USD 240* /night
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Prices are for 1 room, 2 adults
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