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Candlewood Suites New York City Times Square

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1,802 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites New York City Times Square
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Showing 1,274: English reviews
Reviewed 29 December 2012 via mobile

We spent one night and for one night is ok. Location was good for Times Square. The subway station is three blocks down, if you want to explore the city. Not many good choices to eat around. Don't pay a lot of money for this location.

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Helpful?
2Thank Loveroadtrip
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Good day Loveroadtrip, Thank you for leaving us a review about your stay on Tripadvisor.com. We would like to have the opportunity to discuss your stay with you. Please feel free to contact the hotel directly.

Castleford
Reviewed 22 December 2012 via mobile

Good value hotel on one of the quieter streets in New York which is a real bonus for a good nights sleep. Reception staff were great, I'd emailed ahead as I took my wife as a surprise for our anniversary asking for a high room. They were able to support my request, and all the reception staff each wished us...

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3Thank Babyhands
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Candlewood Suites family, Congratulations on your anniversary and Thank you for choosing our property as your accommodation of choice to celebrate such a special occasion! We are delighted you truly enjoyed your stay with us but are saddened to hear you encountered some difficulties towards to end of your trip. I truly apologize for the inconvenience in...

Washington, Pennsylvania
Reviewed 21 December 2012

Nice hotel, friendly staff. Room was on 31st floor. Had a little kitchenette which was nice and then bathroom and bed so standard room. Clean hotel. No daily maid service though. You could get fresh towels though by asking at front desk. Our toilet also clogged and they sent someone up promptly. Good location as everything was in walking distance....

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Helpful?
1Thank GCBELL88
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from NYC, Thank you for choosing our property as your accommodation of choice while visiting the big apple; we were glad to host your adventure! The complimentary DVD library is great and our guests rave about it all the time. I am happy you were able to enjoy our collection and it made you feel like home. We hope...

Toronto
Reviewed 21 December 2012

My husband and I enjoyed our time at this hotel and would definitely stay here again. The hotel staff was kind, friendly, and helpful and the room was nice and clean. The room had a small kitchenette which was nice (especially if you got hungry and wanted to re-heat some left overs). It was conveniently located close enough to the...

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Helpful?
1Thank mt82
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Happy Holidays from the Candlewood Suites family, Thank you so much for your recommending our property to our traveler community. It means a lot that every guest who stays with us leaves with a smile. Our family strives to make a big impression and to exceed each guest’s expectations. We thank you for your patronage and we hope to seen...

Reviewed 21 December 2012 via mobile

This was a great hotel in NYC! Clean, modern with a great staff and free laundry you can use, and a little workout center. I highly recommend. The rooms were decent size for NYC, and the bathrooms were nice and modern. They have a little kitchenette, which was great to store our leftovers and drinks. I loved staying here, very...

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Helpful?
2Thank Kelbel1981
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from NYC! We are so happy you enjoyed your stay with us and our location was ideal for your travel needs. We are close to many attractions yet far enough from the crowd. I am thrilled the Candlewood Suites family made you feel welcomed and comfortable throughout your stay. Thanks for recommending our services we truly appreciate your time....

Dallas, Texas
Reviewed 20 December 2012

Maybe I am being picky but to call a small room with a queen sized bed (no room for a couch, just a chair) and a tiny kitchen area just inside the front door a suite seems to be taking great liberties with that term. That being said, it is well-located for site-seeing on a rather dirty but gentrifying 39th...

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Thank Dallas David
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Happy Holidays! Thank you for sharing your feedback with us we truly appreciate you taking the time to inform our trip advisor community. Our location is ideal for sightseeing and close to many attractions nearby. We are within walking distance to the center of Times Square but not right in the middle which makes it nice to be away from...

Harrisonburg, Virginia, United States
Reviewed 19 December 2012

For my three-week business visit this place was just right: excellent location, clean, comfortable in every way (bath, bed, kitchenette, desk, recliner, ample closet space). A solid Wi-Fi (or wired, if you prefer) connection (free), printers in the lobby and even fax service is available. Even if you don't care about these amenities, any hotel that provides them free of...

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Helpful?
Thank Phil E
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the big City! Thanks for sharing your experience with us; we truly appreciate you taking the time to provide us with your feedback. We are consistently working on improving our services and amenities. We are glad you enjoyed a good night rest and look forward to your next trip to the city. Thank you for your patronage and...

Reviewed 18 December 2012

Excellent location, cleanliness and helpful staff. Very comfy beds, very good value. Fridge a bit noisy just a shame towels were so hard and rough. We wcouldn't hesitate booking to stay at this hotel again.

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Helpful?
Thank VGuildford0601
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Candlewood family, Thank you so much for taking the time to share your experience with our traveler community. We are glad to see you enjoyed your stay with us and our beds were comfortable. After a long day of exploring there is nothing better than a nice long nap. I do apologize if you encountered any shortcomings...

London, United Kingdom
Reviewed 17 December 2012

I booked this place for a month, these are simple apartments, clean and a generous size for the city but I was surprised how much hidden tax and service there was and decided to check out after a week as I could stay in a nearby 5 star hotel for less. The hotel took the money off the credit card...

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Thank SituationNormal
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings form NYC, Thank you for taking the time to share your concerns with us. I am truly sorry you have not been able to contact our accounting department to provide you with an invoice for your expenses. At the Candlewood Suites in Times Square we charge an 8.875% State tax, 5.875% City Tax and a $3.50 (Nightly) Bed/ Occupancy...

Chicago, Illinois
Reviewed 17 December 2012

The Candlewood Suites sits 2 blocks Southwest of America's most visited tourist attraction, Times Square, NYC. The hotel is sandwiched between two other budget hotels on a relatively quiet street, between noisy 8th avenue, and less noisy 9th avenue. Walking distance to Port Authority bus terminal is less than 5 minutes and Penn Station 10 minutes. It should take less...

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Helpful?
1Thank xeraluji
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and greetings from the Big Apple! Thank you for leaving us a comment about your stay on Tripadvisor.com. It is a pleasure to hear that you would recommend our property to others. It is also great to hear that you were able to take advantage of our in room amenities. We hope to see you at our property again...

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Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $229 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City
Hotel Style:
#35 Best Value Hotel in New York City
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
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Questions? Get answers from Candlewood Suites New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on lower floors have better views”
 of 5 bubbles andrewwL1620ME, 11 Mar 2017 | Read review
“We liked upper floor. View did not matter, we were not there much.”
 of 5 bubbles dbwbear, 20 Feb 2017 | Read review
“Good rate but have patience with the staff”
 of 5 bubbles DOUBLEMOON927, 8 Feb 2017 | Read review
“Ask for high floor.”
 of 5 bubbles Ruedinho, 24 Dec 2016 | Read review
“keep windows shut at all times. fridge in room which was very loud so kept me awake.”
 of 5 bubbles sargill, 8 Nov 2016 | Read review
5 of 5