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Candlewood Suites New York City Times Square

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Traveller (549)
Room & Suite (388)
Dining (15)
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Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“free laundry”(41 reviews)
“times square”(322 reviews)
“port authority”(72 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
3 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,931)
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All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomsmall kitchenfresh towelspenn stationfew blockscoffee makerthe empire state buildingqueen bedwould definitely stay here againaround the corner
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741 - 745 of 1,345 reviews
Reviewed 18 May 2013

Unlike for nearly everyone else on TripAdvisor, my stay wasn't great. Wish it had been, because the employees are such nice, friendly people. But the stay itself was pretty bad. The hotel is a giant box; dozens of floors, each with 6 rooms in a...More

Thank mjs7777
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 19 May 2013

Greetings from the Candlewood Suites Family, First and foremost I would like you to thank you for taking the opportunity to share your feedback with us. I am saddened to hear we were not able to meet or exceed your expectations throughout your stay. I...More

Reviewed 18 May 2013

The price is high for us (average for NYC though), but you get free cookies in the evening and a kitchenette, unlike most. I found the room to work well for the two of us. The kitchenette was really helpful and a nice break from...More

Thank ElementTent
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 19 May 2013

Greetings from the big apple, Thank you for your kind words. I am glad to hear you enjoyed the cookies we bake for our valued guest in the afternoons. In addition we started preparing our sweat lemonade for those beautiful spring and summer days. I...More

Reviewed 17 May 2013

For the second time, awesome! It's like having an apartment when you go on vacation. VERY clean room, fridge, stove, microwave, toaster and laundry! I really can only say good things about is place! The room and bed is small but the cleanliness is so...More

Thank Sophie3879
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 19 May 2013

Greetings from the Candlewood Suites family, Thank you for your wonderful review! I am so thrilled to hear we were able to meet your expectations the second time around. We look forward to your next booking with us and don’t forget to let us know...More

Reviewed 15 May 2013

Great value for money, excellent location in midtown Manhattan with great restaurants and diners for eating...the staff was at all time helpful and kind...clean, comfy and spacious rooms, fresh towels and sheets...in general; such a great experience....More

1  Thank Carlos R
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 19 May 2013

Greetings from your home away from home, Thank you for your kind words; we appreciate you taking the time to share your feedback with our traveler community. I am happy to hear you truly enjoyed your stay. Our location is ideal…I couldn’t say it any...More

Reviewed 13 May 2013

If you want something plush then this is not the place for you but if you want something that's in a great location for the heart of New York City clean comfortable that gives flexibility for a great base then look no further - we...More

Thank Tina M
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 15 May 2013

Greetings from the Big Apple, Thank you for your kind words; we appreciate you taking the opportunity to share them with our traveler community. I am glad our accommodations were to your liking and our location was ideal for your travel needs. We look forward...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 185 - USD 427 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
USD 185 - USD 427 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (549)
Room & Suite (388)
Dining (15)
Amenities (18)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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LolaCayman
11 August 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
7 April 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
Room Tips
"Just pay attention to what you are booking."
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"Construction on the other side of the street started early during the week."
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"Higher up the better and to the rear less noise"
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"The hotel is in the middle of Manhattan. You have a very short distance to Rockefeller Building, Empire State..."
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