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Candlewood Suites New York City Times Square

339 W. 39th Street, New York City, NY 10018
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1 room 2 adults 0 children
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Close 
  • The Annex / Hell's Kitchen Flea Market
    0.2 km
  • 3 star hotel
  • Free Wifi
Reviewed 18 February 2013
Good and comfortable stay in NY
The location is great, close to Times Square. It was easy to get... more
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1,784 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites New York City Times Square
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Showing 1,262: English reviews
Moscow, Russia
Reviewed 18 February 2013

The location is great, close to Times Square. It was easy to get to the main sights and shops. The staff was helpful. They gave us instructions how to walk to the nearest shops and organized a cab for us with a flat fee. Check-in was easy too. The room is clean and comfortable. There is everything you need for...

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Helpful?
1Thank MrsMalena
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Warm greetings from NYC, Thank you for your wonderful review. I am happy we were of great service and advised you of the best spots to shop and dine! I do apologize for any inconveniences throughout your stay but we look forward to your next arrival. We will ensure to prepare your room at just the right temperature for you....

Winchester, United Kingdom
Reviewed 6 February 2013

We have recently come back from staying in this hotel and can't recommend it enough. It was our first time in NYC so not sure what to expect. We were given a really nice room, very comfy bed, very clean and quiet. Free wifi in the room which was great. Great location, so close to Times Square and walking distance...

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Helpful?
4Thank Missbakergirl
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the big city, Thank you for sharing your great experience with our traveler community. I am thrilled to hear our staff was extremely accommodating and your trip to the city was memorable. We look forward to your return, until then I wish you safe and happy travels.

London, United Kingdom
Reviewed 31 January 2013

This hotel is great value for money. Considering, the relatively cheap price, I did not expect such a great standard. Rooms were a very big size, with a kitchen and wifi is also available at no extra price. The staff were extremely friendly and location is ideal. Within walking distance of Broadway, the bus terminal and many other restaurants. In...

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Helpful?
3Thank 439yazminB
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for leaving us your great feedback. We're glad that you found the location very convenient and that your stay was good. We are also happy to hear that you found the room to be spacious. We very much look forward to welcoming you again when you return to NYC!

Reviewed 30 January 2013 via mobile

This hotel is in a great location. 2 blocks from port authority and very close to broadway. Had a nice stay, nice staff. Our key card lock on our door stopped working and it was fixed right away. House keeping only comes once a week but we were able to get new towels upon request. Our room had a full...

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Helpful?
4Thank Jchim
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for leaving us your great feedback. We're glad that you found the location very convenient and that your stay was nice. We very much look forward to welcoming you again when you return to NYC!

North Port, Florida
Reviewed 25 January 2013

First time to NY and so please with the location of this hotel, walking distance to everything !!! Room was very clean, plenty of towels and the heat and air worked great. One downfall, the bed is hard as a rock, needed many pillows to sleep as they are soft and squishy, that was a good thing. Would stay again,...

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Helpful?
2Thank PennyCourtney
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from NYC, I am so glad to hear this was your second stay in our property. It’s always a pleasure to welcome back our guests to their second home! Thank you for dropping by and leaving us such a great review. Don’t forget to contact us in advance on your next trip to the city. I would personally like...

Endicott, New York
Reviewed 25 January 2013

My second stay at this hotel....loved the location. Very good value considering the location. Great amenities..full kitchen, free WIFI, pantry and fitness center. Wonderful staff, very friendly and always willing to help. Good food places within walking distance. Check-in and Check out is painless and quick. Was hard to find a happy middle with the heating and cooling. Check many...

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Helpful?
2Thank miwillia71
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from NYC, I am so glad to hear this was your second stay in our property. It’s always a pleasure to welcome back our guests to their second home! Thank you for dropping by and leaving us such a great review. Don’t forget to contact us in advance on your next trip to the city. I would personally like...

Melbourne, Australia
Reviewed 24 January 2013

Convenient location. Close to theater district, subway and bus terminal. Plent of food places on 9th Avenue but it was good to still have the kitchen facilities. The room was basic and cheap. I 'won' the room on a Priceline bid. Free in-room WIFI. That is a winner. Going down to the lobby for free WIFI is a real pain....

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Helpful?
Thank awvenning
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from The Candlewood Suites Family, Thank you for sharing your experience with us on your most recent stay. I would like to sincerely apologize for any inconveniences you might have encountered. I wished you would have brought to our attention the problems you had connecting to our wifi connection. Our building engineers would have assisted you in finding a...

Puerto Rico
Reviewed 24 January 2013

We stayed at Candlewood for 7 nights in December because our first hotel choice (Salisbury Hotel) was fully booked. Searching for hotels "with pantries" lead me to this hotel. When I saw the full kitchen on the web I just thought of the cash we would save from cooking our own full breakfast! The rates were fine considering the hotel...

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Helpful?
1Thank Catguy
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from NYC, Thank you for such a wonderful and humbling review! I am thrilled to hear that not only were your expectations met but we were able to surpass them. Our entire staff strives to make each of our guest stay as comfortable and as enjoyable as possible. If a special request is made in advance we go out...

Houston, Texas
Reviewed 24 January 2013

Check in here was quick and easy with the desk person. We got to our room, and the television had no sound. Called front desk/within 5 minutes Miguel from maintenance came to the room. He told us about the connection and thaqt sometimes they get loosened by the cleaning staff. Simple and quick fix. Nice to have free coffee in...

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Helpful?
1Thank carrie5555
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from NYC! Thank you for sharing your experience with us on your most recent stay. I am happy to hear your check in process was efficient and quick! We pride ourselves in our staff and the level of service we provide to each of our guest. If there is a question or inquiry we don’t know the answer to...

Torquay, United Kingdom
Reviewed 23 January 2013

This clean and cheerfully-staffed hotel is located in the heart of Manhattan, within walking distance of many excellent attractions, theaters, restaurants, and shopping. The rooms are comfortably furnished and spacious by New York standards. Excellent value for the money. And the Airport Shuttle takes you straight to the door!

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Helpful?
2Thank SharonJeanHamilton
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for providing us your feedback. We are truly happy we were able to exceed your expectations on your most recent trip to the big city! Our location is great and our staff strives to make our guest stay as enjoyable as possible. Thanks again for your time and for choosing us. We look forward to your...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $162 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Reservation Options:
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City
Hotel Style:
#41 Best Value Hotel in New York City
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites New York City Times Square staff and other travellers.
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Questions? Get answers from Candlewood Suites New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floor.”
 of 5 bubbles Ruedinho, 24 Dec 2016 | Read review
“keep windows shut at all times. fridge in room which was very loud so kept me awake.”
 of 5 bubbles sargill, 8 Nov 2016 | Read review
“Try to choose a room not occupied by someone else...”
 of 5 bubbles 352eduardoo, 2 Nov 2016 | Read review
“Ask for a room NOT facing 39th Street where the noisy construction was occurring.”
 of 5 bubbles Bec_Luc, 12 Oct 2016 | Read review
“Ask for street side, I believe the rooms end in 04, 06 ,”
 of 5 bubbles localnewss, 12 Oct 2016 | Read review
5 of 5