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Candlewood Suites New York City Times Square

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1,765 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites New York City Times Square
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Showing 1,252: English reviews
Bristol, Rhode Island
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2013

If you are visiting NYC and are more interested in the attractions and restaurants than the prestige of staying at a famous hotel you cannot go wrong with this one. It is close to Times Square and although not glamorous it is clean and every room is a suite with a fully functional kitchenette for those of you who don't... More 

Helpful?
1 Thank PeterCalvet
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for your great feedback on Trip Advisor. We are glad to hear that you enjoyed your stay while in the Big Apple. We are delighted that we were able to meet your expectations and we hope that you keep us in mind when making your next hotel bookings! More 

Seattle, Washington
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2013

Super friendly staff which is echoed by other reviewers. Room is good size for NYC, small but cozy and very clean and kept up. Requested high floor, quiet room and they provided. Free laundry, secure building. Best value in Times Square area by far! Would have preferred a king bed since hubby is tall, but know those are rare in... More 

Helpful?
Thank Interplanet_Janet_TR
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you for your review. We are delighted to know that you enjoyed your stay with us. We hope to see you back! More 

Israel
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2013

we went to new york to get married and the room was prepare to us with nice decoration and a congratulation on the board. staff very official and friendly specially the manager . the room very clean and conformable we defiantly will come again Sara

Helpful?
1 Thank Sara R
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and Congratulations again on your marriage! We are happy to hear that you were pleased with your stay. We hope to see you again in the Big Apple! More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2013

Stayed here for 4 days over Easter 2013 . It's in a great spot . All the staff are helpful and the hotel is clean and tidy throughout . It has a shop for essential items . The cooking facilities and the fridge in the room were very handy . We stayed on the 23rd floor and there was very... More 

Helpful?
Thank Mark W
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for your great feedback. We are happy to hear that you enjoyed your stay with us and that you had a great time. We hope that you can consider us in the future for your accommodations. More 

Sao Paulo, SP
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 April 2013

Excellent hotel, well super clean, cozy and well located. We have not had any problems, we are very well attended, and always asked us if everything was OK, everything in order. They really care about the guests. The staff are very friendly and attentive. I recommend to everyone.

Helpful?
1 Thank DenysZ_13
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings! Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We hope to be able to accommodate you in the future! More 

Dallas
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 April 2013

Stayed here over Easter weekend. While we had an issue, they handled things professionally and took care of it, which is what counts. We come to NYC often and have stayed at many hotels. The people at the Candlewood make the difference. They are all unfailingly polite and helpful from the front desk, to maintenance and even the cleaning personnel.... More 

Helpful?
Thank 123DFW
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello from the Big Apple! We are delighted to hear that you enjoyed your stay. We always strive to give the best service so when you say that we handled your issue professionally it makes us proud to have been able to meet your expectations. We hope to see you back soon! More 

Toronto, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 April 2013

Just came back from our drive down to New York City. Spent 2 nights in this Midtown hotel. The rooms were clean and roomy for two. NOTE: There is no room service/house keeping and this is not your "luxury hotel"...but who really cares. Everything is near by; Liquor Store, Restaurants, Bars, Shops and Subway. Our room had a fridge, stove... More 

Helpful?
1 Thank Joeybangz
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and Thank You for your great feedback. We appreciate you taking the time to let your fellow travelers about our hotel. We are delighted to hear that you thoroughly enjoyed your stay with us. Please keep us in mind or give us a call if ever in the city. Thank you and see you soon! More 

Thornhill, Canada
Level Contributor
332 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 31 March 2013 via mobile

Reasonable walk to Times Square. Safe area. Ask for triple A discount and join priority rewards club before you go. View from 4,5 and 6 rooms is better than 1, 2 and 3. Very friendly staff. No housekeeping but can exchange towels. Queen bed feels more like a double...

Helpful?
Thank Kulbi
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you back again! More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 March 2013

First time here and loved the place. The staff are super kind and friendly.. The rooms are fantastic.. Cozy and don't get the feeling of staying in Times Square. Couldn't ask for a better Easter. Only thing they should probably change their policy on is the house keeping. I think it's a tad rigid. It would be nicer if they... More 

Helpful?
Thank abirahmi
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greeting from the Big Apple! We are happy to hear that you enjoyed your stay with us. We appreciate your feedback about our housekeeping service and we would have gladly taken fresh towels and changed your garbage at no charge. We hope to see you back soon! More 

Melbourne, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 March 2013

We stayed at the Candlewood Inn & Suites for 6 nights in March 2013. We found the room to be spacious for a couple travelling with lots of luggage and the room was clean and comfortable. The staff were very friendly and very helpful. The kitchenette including large refrigerator was a bonus, meaning we could self cater breakfast and other... More 

Helpful?
Thank 655BeateM
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you back again! More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $184 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City
Hotel Style:
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites New York City Times Square staff and other travellers.
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Questions? Get answers from Candlewood Suites New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep windows shut at all times. fridge in room which was very loud so kept me awake.”
 of 5 bubbles sargill, 8 Nov 2016 | Read review
“Try to choose a room not occupied by someone else...”
 of 5 bubbles 352eduardoo, 2 Nov 2016 | Read review
“Ask for a room NOT facing 39th Street where the noisy construction was occurring.”
 of 5 bubbles Bec_Luc, 12 Oct 2016 | Read review
“Ask for street side, I believe the rooms end in 04, 06 ,”
 of 5 bubbles localnewss, 12 Oct 2016 | Read review
“Ask for a room with a Manhattan skyline view.”
 of 5 bubbles BigWinner1, 27 Sep 2016 | Read review
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