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Candlewood Suites New York City Times Square

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Traveller (547)
Room & Suite (386)
Dining (15)
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Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“free laundry”(41 reviews)
“times square”(322 reviews)
“port authority”(72 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
3 Star Hotel
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Reviews (1,921)
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All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomsmall kitchenfresh towelspenn stationfew blockscoffee makerthe empire state buildingqueen bedwould definitely stay here againaround the corner
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671 - 675 of 1,340 reviews
Reviewed 20 August 2013

This was my first time staying with Candlewood and I will definitely be returning. The hotel has a very nice, cleanly smell when you walk into the lobby. The room is very clean, but small... which wasn't a big deal because we didn't spend much...More

1  Thank ehans
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 23 August 2013

Hello from the Candlewood Family! Thank you for you great review on Trip Advisor. We are happy to hear that you would highly recommend us and that you will be returning. Please call us before you come so that we can ensure another great stay....More

Reviewed 18 August 2013

We stayed 4 nights in the Candlewood Suites on our first visit to New York City. The hotel is a 5 minute walk from Times Square so close enough to be in the action but far away enough to not have constant crowds and noise...More

Thank Manda2053
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 23 August 2013

Greetings from the Big Apple! We thank you so much for staying with us and leaving us your feedback on Trip Advisor. We apologize for your issue with the shower and we would have been happy to take care of that or change rooms at...More

Reviewed 16 August 2013

Having just arrived from the beautiful scenery and serenity of Alaska and Canada we were quite taken aback by the noisy concrete jungle that is New York. Thank heavens this hotel offered a haven from crowded streets. We were expecting a small room, but ours...More

Thank Stephanie18
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 18 August 2013

Greetings from the Big Apple!! Thank you for your great review and we hope to see you again in the future! Safe Travels!

Reviewed 15 August 2013

The service was excellent! Especially Theresa and Carolyn at the front desk. In addition, Miguel was very good in servicing our room repair. I would recommend this place for vacationing to my family and friends.

Review collected in partnership with Easytobook.com
Thank Patricia D
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 18 August 2013

Hello from the Candlewood Family! Thank you for your great comments. We will definitely let our team know your kind words. We hope to see you again!

Reviewed 14 August 2013

We stayed here for 4 nights vacation and I can honestly say that it is excellent value for money with great staff who did everything they could to make sure you enjoyed your stay, excellent facilities, clean, well equipped rooms and an excellent location for...More

2  Thank Marie R
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 18 August 2013

Greetings from NYC!! Thank you for the great feedback we appreciate your comments and we are delighted to hear that you enjoyed your stay. Please let us know if ever back in the city!

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 170 - USD 402 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
USD 170 - USD 402 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (547)
Room & Suite (386)
Dining (15)
Amenities (18)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
LolaCayman
11 August 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
7 April 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
Room Tips
"Just pay attention to what you are booking."
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"Construction on the other side of the street started early during the week."
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"Higher up the better and to the rear less noise"
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"The hotel is in the middle of Manhattan. You have a very short distance to Rockefeller Building, Empire State..."
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