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Candlewood Suites New York City Times Square

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Traveller (549)
Room & Suite (388)
Dining (15)
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Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“free laundry”(41 reviews)
“times square”(322 reviews)
“port authority”(72 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
3 Star Hotel
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Rooms
5 Jun.6 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,931)
There are newer reviews for Candlewood Suites New York City Times Square
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All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomsmall kitchenfresh towelspenn stationfew blockscoffee makerthe empire state buildingqueen bedwould definitely stay here againaround the corner
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661 - 665 of 1,345 reviews
Reviewed 4 September 2013

I am a manual wheelchair user so this review is mainly from an accessible viewpoint. To begin with, I had no issues making a request for a wheelchair accessible room. My room had a roll in shower with the fold down bench. You have about...More

Thank ltdan67
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 8 September 2013

Greetings from your home away from home, Thank you for your kind words; we appreciate you taking the opportunity to share your feedback with our traveler community. I am glad we were able to accommodate you during your visit to the city and we hope...More

Reviewed 4 September 2013

It is close to the subway. Request a room on a higher floor which makes for a very quiet night. My room was on the 24th floor and next to the elevator and I had no issues. The rooms are not large but comfortable enough...More

Thank La_Las_tres
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 8 September 2013

Greetings from the Big Apple, Thank you for your recommendations and for taking the time to share your feedback with us. I am happy you enjoyed our accommodations and our staff was able to make a memorable impression. We look forward to your next trip...More

Reviewed 3 September 2013

Having read the reviews after booking we were not expecting too much. However the welcome we received on arrival from Allyson was great and much appreciated. The rooms we were allocated were on 25th floor but as I do not like heights that much (silly...More

Thank Y50alh
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 8 September 2013

Greetings from your New York City Family, Thank you for your recognition and praise; we are humbled by your kind words. I am happy our staff provided you and your family with the best possible service and we were able to accommodate you on a...More

Reviewed 3 September 2013

We were very pleased with our stay at Candlewood Suites. The hotel is clean from top to bottom. The rooms include a small dining table and kitchenette (fridge, dishwasher, sink, toaster, microwave, coffee maker, dishes and cutlery). On our first night in town we bought...More

1  Thank HighStandardsYYZ
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 9 September 2013

Greetings from the City that Never Sleeps, Thank you for taking the time to share your feedback with us and with our traveler community. I am sure many will benefit from your comments; it will help them choose the best accommodations suited for their travel...More

Reviewed 3 September 2013

First class accommodation just a short walk to Times Square and some vey good shopping. The suites are well prepared with a small kitchenette and an excellent and comfortable bed. The staff are very friendly and happy to assist you with anything. Would reccomend any...More

2  Thank Jim P
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 9 September 2013

Greetings from your NYC family, Thank you for your generous feedback and recommendations. We are happy to read your stay did not only meet your expectations but exceeded them. We certainly look forward to your next trip to your home and please do not forget...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 183 - USD 423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
USD 183 - USD 423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (549)
Room & Suite (388)
Dining (15)
Amenities (18)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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LolaCayman
11 August 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
7 April 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
Room Tips
"Just pay attention to what you are booking."
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"Construction on the other side of the street started early during the week."
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"Higher up the better and to the rear less noise"
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"The hotel is in the middle of Manhattan. You have a very short distance to Rockefeller Building, Empire State..."
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