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Fairfield Inn & Suites Carlsbad

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Fairfield Inn & Suites Carlsbad
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249 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Heber City, Utah
Reviewed 1 week ago

We stayed here two nights recently to visit Carlsbad Caverns. Front desk staff was friendly and helpful. Our room was clean and well equipped. Price was high for a Fairfield, but with tourists and oil field workers, I'm guessing they can get away with it. We got an upgrade so I guess I shouldn't complain. Easy access to town, Wal-Mart...

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Helpful?
Thank balanceok
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for sharing your experiences during your recent stay at the Fairfield Inn & Suites in Carlsbad. Our goal is to provide clean and comfortable accommodations for our guests. We understand our price is higher than most locations however we hope you received a good value. Yes our location is superior for those visiting Carlsbad Caverns. We hope you...

San Antonio, Texas
Reviewed 1 week ago via mobile

Hiking at Guadalupe Mountains National Park and stayed 1 night. New and clean hotel near several places. Comfortable rooms and beds. Great breakfast and the employee working it was friendly and hustling. We enjoyed are stay.

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Helpful?
Thank surfinbird81
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our hotel. We are pleased to hear you found our property clean and comfortable. The new Fairfield breakfast provides healthy options for guests. We look forward to your return to the area as there are many different hiking locations to explore.

Texas
Reviewed 2 weeks ago via mobile

Cookies were available on our arrival. Beds were comfortable. Rooms were clean and neat and included microwave, coffee machine and refrigerator. Breakfast was fine. My children enjoyed making mini waffles. Coffee and hot water are available all day. Only 30 minutes from Carlsbad Caverns.

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Helpful?
Thank Jason_and_Tania
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our hotel. We are pleased you enjoyed your room. Our new Fairfield breakfast provides many healthy options. Mini waffles are one of the new changes. Glad the children enjoyed them as well as the cookies provided in the afternoon. Carlsbad Caverns are a short drive. We hope to see you again to...

Avon, Ohio
Reviewed 4 December 2016

Located at the southern end of town, along the main drag, it is a quick and easy drive to Carlsbad Caverns (and not very far from Guadalupe Mountains National Park either) from this spotless, brand new looking hotel. The lobby area is welcoming with bright, modern décor that extends throughout the facility. Complementary parking, Wi-Fi and a nice breakfast are...

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Helpful?
Thank Steve1362
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for your review. I think I will use it as a template for answering questions about the property. From location to all the amenities, you have us covered. We are glad you found us and we hope to see you again in the future trips to Carlsbad.

Lake Delton, Wisconsin
Reviewed 9 November 2016

We stayed at this hotel for 8 nights visiting our son. We enjoyed our stay immensely and met some of the best employees ever. Jordan, Belle, Joe and Ben made our stay feel like we were at home. Thank you everyone at the Fairfield for making our stay pleasurable.

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Thank John K
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for letting me know the staff made your stay feel like home. From all of us, thank you and we hope to see you again soon.

Stuart, Florida
Reviewed 4 November 2016 via mobile

What a nice hotel. Some hotels are new, some being renovated and some are sort of worn by the passing of time. This one is new or so recently upgraded it seems new. Service was great, bed very comfortable and cleanliness is, well, very good to perfect. And the city of Carlsbad has a lot of interesting shops from antiques...

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Thank Taste_Tester50
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for the great comments. The staff enjoy hearing our guests enjoyed their stay. Please come back and enjoy the Carlsbad history.

Reviewed 15 October 2016 via mobile

This is a basic but very clean hotel. Great location to go to Carlsbad village (although mind the traffic on 5) but great for places like Legoland etc. also has laundry and basic breakfast available. Great value for money though.

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Thank Philippe M
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for sharing your thoughts. While I do not understand your LEGOLAND and traffic on 5 references, your comments are appreciated. We hope you enjoyed Carlsbad Caverns and the Great Southwest.

Highland Park, New Jersey
Reviewed 1 October 2016

Well, this is a lovely motel -- what you would expect from this generally good chain. But the electricity was out in the bathroom so that the hair drier, secured to the wall, wouldn't work. I was in a hurry for an appointment so I had to leave with wet, unstyled hair. Women reading this should know that is no...

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Helpful?
Thank MiriamfromNJ
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for sharing your experience while staying at the Fairfield Inn & Suites. First please accept my apology. This is being addressed with both our maintenance and front desk. While the weather has in the past provided power surges, I do not know if this was the case. However, another room could have been used to dry your hair....

Ripon, California
Reviewed 25 September 2016

Location was perfect, just as you enter the town. The desk staff was very helpful and courteous. The room was very nice, clean, and the bed comfortable. Right next to an I Hop, in case you don't want hotel continental breakfast (which was pretty good!). Walmart next door for those unexpected necessities.

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Helpful?
Thank fiftys0mething
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Your comments are greatly appreciated. We are pleased you found our staff helpful and courteous. The team pride themselves in providing excellent service. Please come back to see us again soon.

Reviewed 23 September 2016 via mobile

I spent three nights in Carlsbad on work travel and the Fairfield Inn provided a comfortable, welcoming place to stay. Not as busy as it was a few years ago during the drilling boom, so I was given an option of what floor I wanted. Very clean, comfortable, excellent service, and good breakfast. Thanks!

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Thank Melanie B
Karen A, General Manager at Fairfield Inn & Suites Carlsbad, responded to this review

Thank you for your comments. We enjoy hearing you were pleased and found the property clean and comfortable. Please come back to see us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The newly built Fairfield Inn & Suites Carlsbad New Mexico is just minutes away from the famous Carlsbad Caverns National Park, the Living Desert Zoo & Gardens State Park and the Pecos River. Experience more than 117 known caves at the Carlsbad Caverns - all formed when sulfuric acid dissolved the surrounding limestone. Located in the northern part of the Chuhuahuan Desert, Fairfield Inn & Suites Carlsbad New Mexico is centrally located to Roswell, Artesia, El Paso, and Midland. The Fairfield Inn & Suites Carlsbad New Mexico provides you with just what you need, and skip what you don't, so travel is easy and productive. Our knowledgeable and courteous staff is available to help 24 hours a day. Take advantage of our complimentary amenities at Fairfield Inn & Suites Carlsbad New Mexico, including breakfast, in-room high-speed Internet and Wi-Fi in the lobby. Enjoy comfortable and spacious guest rooms that allow you to work and relax. ... more   less 

Additional Information about Fairfield Inn & Suites Carlsbad

Address: 2525 S Canal St, Carlsbad, NM 88220-6521
Region: United States > New Mexico > Carlsbad
Price Range: $177 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Carlsbad 2.5*
Number of rooms: 91
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Also Known As:
Fairfield Inn And Suites Carlsbad
Fairfield Inn & Suites Carlsbad Hotel Carlsbad
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Carlsbad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms face back of the property”
 of 5 bubbles fiftys0mething, 24 Sep 2016 | Read review
“Ask for a room at the back of the hotel.”
 of 5 bubbles CathyG730, 27 Jul 2016 | Read review
“The white noise of the air conditioner drowns out the hallway noise of the other guests. We happened to be on a floor with a wedding party.”
 of 5 bubbles 180lynnj, 22 Jul 2016 | Read review
“Top room, away from elevator”
 of 5 bubbles Elasmobranchs, 14 Feb 2016 | Read review
“Comfortable beds, very clean and new hotel.”
 of 5 bubbles Mibarbo, 19 Dec 2015 | Read review
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