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Hampton Inn & Suites Carlsbad

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Traveller (52)
Room & Suite (40)
Dining (7)
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Overview
  • Excellent59%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“car wash”(24 reviews)
“gas station”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Carlsbad
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Carlsbad
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (450)
There are newer reviews for Hampton Inn & Suites Carlsbad
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Traveller rating
258
116
41
21
10
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258
116
41
21
10
Show reviews that mention
All reviewscar washchili's restaurantgas stationcookiesroom was cleanenjoyable stayin townnice hotelabove averagechillifamily tripconvenient locationfree breakfaststaff was very friendly and helpfulplace to stayfront desk clerkfresh fruit
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11 - 15 of 446 reviews
Reviewed 2 January 2018 via mobile

The staff was very nice. We enjoyed warm cookies at check in. The rooms were very clean. The breakfast was great. We really liked the ambiance and decor. All the hotels in the area seem too costly, but we were very happy with our stay.

Thank Michelle F
Reviewed 28 December 2017

399$ a night is outrageous, unfortunately there were no other options in the immediate area. The floor tiles in the entryway and bathroom we're loose, broken, and very sharp. The shower was stained and looked dirty and the shower door didn't close all the way....More

Review collected in partnership with Hampton
Thank Nathan R
Response from ABQYI, General Manager at Hampton Inn & Suites CarlsbadResponded 29 December 2017

Nathan R. I am sorry that your experience didn't live up to your expectations. I did send you a few notations through your personal email on your Hilton Honors account. Thank you so much for sharing your experience, and I hope we are able to...More

Reviewed 25 December 2017 via mobile

Visited here and was surprised to find this extremely high room rate is supported by the nearby oil drilling and the contractors who have booked so many rooms us normal folks are paying through the nose Unless you stay on a non chain you’re going...More

Thank Cystokid
Response from ABQYI, General Manager at Hampton Inn & Suites CarlsbadResponded 26 December 2017

I am very sorry that your experience with us did not live up to your expectations. Carlsbad is a very busy area both for business and leisure travel. I am always looking for new and different ways to add value for our guests. If you...More

Reviewed 20 December 2017

Overall stay was good, but interacting with a supervisor about being checked-out early was not up to par. Claiming about non-payment by Kinder Morgan guests. I assume full payment is pre-authorized when a reservation is made.More

Review collected in partnership with Hampton
Thank Javier L
Response from ABQYI, General Manager at Hampton Inn & Suites CarlsbadResponded 21 December 2017

Javier L, Thank you so much for sharing your recent experience with us. I am sorry that we did not live up to your expectations. I have also reached out to you on your email, so that I can get a little more information regarding...More

Reviewed 15 December 2017

The rooms were very clean and the staff was so helpful! Will being going back again! The price was perfect for what we were in town for. The location is easy to find and parking was a breeze. Thanks Hampton Inn for making our family...More

Review collected in partnership with Hampton
Thank 714dixiep
View more reviews
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 312 - USD 528 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 312 - USD 528 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (40)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
28 August 2016|
AnswerShow all 5 answers
Response from HamptonCrlsbadNM | Property representative |
575-725-5700
0
Votes
232271
20 June 2016|
AnswerShow all 3 answers
Response from HamptonCrlsbadNM | Property representative |
We offer standard in room PTAC units with wall mounted control panels. There is a slight hum as would be expected with any air-conditioning unit
1
Vote
Debrasong
28 January 2015|
AnswerShow all 2 answers
Response from HamptonCrlsbadNM | Property representative |
Please contact our hotel in Carlsbad, NM directly at 575.725.5700 and provide your name as well as the dates you stayed at our hotel so we may better assist you.
0
Votes
Room Tips
"We were in a group of 23 and this hotel worked out very nicely for our group."
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"I would take a room along the back of the hotel, no streets or noise if you really want quiet"
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"Rooms that face the "river" offer a better view."
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"fourth floor had less noise"
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