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The hotel was easy to find and check-in was a breeze. Elliott, the desk clerk, gave us a great recommendation for dinner where we could also get local/craft beer, besides being super friendly and efficient.
We were happy with our room, especially the Keurig coffee...More
Response from Megan P, Manager at Quality Inn & SuitesResponded 2 June 2016
Thank you so much for taking the time to write a review of your stay with us at the Holiday Inn Express Hendersonville-Flat Rock. We are so glad that you enjoyed your stay. Moreover, we are so grateful to hear that our employees...More
We had a good two night stay here, in a large room where everything was clean, comfortable and quiet. staff were all helpful, friendly and obliging f. The breakfast was plentiful with hot and cold choices. The hotel itself is looking a little tired in...More
Response from Bobby P, Manager at Quality Inn & SuitesResponded 17 May 2016
Thank you so much for leaving a review! Great to hear that all went well during your stay. We are excited for the current renovations being done at this hotel as well as the new property coming soon. We hope we will see you again...More
I've not been a fan of HIE's in the past, but this one impressed me. It appeared to be a newer hotel. I had a large room with a king size bed, pull out sofa, mini fridge, microwave, and Keurig coffee maker. I appreciated that...More
1 Thank Jennifer W
Response from Bobby P, Manager at Quality Inn & SuitesResponded 15 May 2016
Wow, thank you so much for your review!! We love when we get a detailed review. It is always great to hear that our guest feel that we are a newer hotel, especially since we are a 20 year old property. Thank you again for...More
Rooms, hotel, and indoor pool was clean. They also let us check in early. Staff were nice. Bed was a little hard, but pillows were good. Indoor pool was very nice. Breakfast was standard for hotels. Location was good.
1 Thank blueeyednurse2016
Response from Bobby P, Front Office Manager at Quality Inn & SuitesResponded 21 April 2016
Thank you for leaving a review of your stay with us. All feedback is appreciated. We are glad to hear you enjoyed your stay as well. Hope we will see you again soon. Thanks again for the review!
I booked this hotel after reading reviews and seeing no bed bug reports. Guess what? I woke up to one crawling on my neck. The bed had them all along the mattress. I usually check, I'm paranoid about them. My husband put one in a...More
3 Thank Connie C
Response from Megan P, Manager at Quality Inn & SuitesResponded 28 April 2016
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you experienced during your stay. Rest assured that these issues have been looked into; We promptly had pest control services inspect the room. The...More