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Quality Inn & Suites

191 reviews
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Traveller (6)
Room & Suite (27)
Pool & Beach (5)
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Overview
  • Excellent29%
  • Very good44%
  • Average18%
  • Poor5%
  • Terrible4%
Travellers talk about
“gas station”(15 reviews)
“cracker barrel”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (191)Write a Review
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LanguageEnglish
57
81
34
10
8
Show reviews that mention
All reviewsholiday inn expressgas stationcracker barrelroom was cleanfront deskindoor poolnice hotelmyrtle beachhendersonville flat rockbreakfast optionswould stay here againsausage baconfast foodwe've stayedother travelersapple festivalshort stay
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41 - 45 of 190 reviews
Reviewed 1 June 2016

The hotel was easy to find and check-in was a breeze. Elliott, the desk clerk, gave us a great recommendation for dinner where we could also get local/craft beer, besides being super friendly and efficient. We were happy with our room, especially the Keurig coffee...More

Thank NUHusker
Response from Megan P, Manager at Quality Inn & SuitesResponded 2 June 2016

Dear NUHusker, Thank you so much for taking the time to write a review of your stay with us at the Holiday Inn Express Hendersonville-Flat Rock. We are so glad that you enjoyed your stay. Moreover, we are so grateful to hear that our employees...More

Reviewed 15 May 2016

We had a good two night stay here, in a large room where everything was clean, comfortable and quiet. staff were all helpful, friendly and obliging f. The breakfast was plentiful with hot and cold choices. The hotel itself is looking a little tired in...More

Thank stokersam
Response from Bobby P, Manager at Quality Inn & SuitesResponded 17 May 2016

Thank you so much for leaving a review! Great to hear that all went well during your stay. We are excited for the current renovations being done at this hotel as well as the new property coming soon. We hope we will see you again...More

Reviewed 13 May 2016

I've not been a fan of HIE's in the past, but this one impressed me. It appeared to be a newer hotel. I had a large room with a king size bed, pull out sofa, mini fridge, microwave, and Keurig coffee maker. I appreciated that...More

1  Thank Jennifer W
Response from Bobby P, Manager at Quality Inn & SuitesResponded 15 May 2016

Wow, thank you so much for your review!! We love when we get a detailed review. It is always great to hear that our guest feel that we are a newer hotel, especially since we are a 20 year old property. Thank you again for...More

Reviewed 18 April 2016

Rooms, hotel, and indoor pool was clean. They also let us check in early. Staff were nice. Bed was a little hard, but pillows were good. Indoor pool was very nice. Breakfast was standard for hotels. Location was good.

1  Thank blueeyednurse2016
Response from Bobby P, Front Office Manager at Quality Inn & SuitesResponded 21 April 2016

Thank you for leaving a review of your stay with us. All feedback is appreciated. We are glad to hear you enjoyed your stay as well. Hope we will see you again soon. Thanks again for the review!

Reviewed 16 April 2016 via mobile

I booked this hotel after reading reviews and seeing no bed bug reports. Guess what? I woke up to one crawling on my neck. The bed had them all along the mattress. I usually check, I'm paranoid about them. My husband put one in a...More

3  Thank Connie C
Response from Megan P, Manager at Quality Inn & SuitesResponded 28 April 2016

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you experienced during your stay. Rest assured that these issues have been looked into; We promptly had pest control services inspect the room. The...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Laundry Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
USD 75 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 75 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (6)
Room & Suite (27)
Pool & Beach (5)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
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rbfrisch
24 November 2017|
AnswerShow all 2 answers
Response from Max C | Reviewed this property |
Do not think so. Sorry not to see this question earlier, but hope it helps other travelers
0
Votes
4 May 2017|
AnswerShow all 2 answers
Response from tfc63 | Reviewed this property |
Your typical hotel breakfast: boiled eggs, toast, pastries, pancakes, fruit etc etc. Nice hotel with very nice staff.
1
Vote
Room Tips
"Individual choice, If all rooms are as the one i stayed, 119, all would be a good choice."
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"Second floor was quiet"
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"We were on the back side of the hotel, and close parking to our room and the back entrance was convenient."
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"Ask for a king room, and ask for the 2nd floor."
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