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Best Western Americana Inn

Groupon.comUSD 95*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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299 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Victoria, Canada
Reviewed 12 October 2016

When I arrived I was greeted with friendly staff and I was taken care of within 10 minutes. I was there for 4 nights and every time I require any assistance the staff was very accommodating. The breakfast was a bit simply with no Waffles. Every other Best Western has Waffles. Not good, cold cereal, boiled eggs BUT no Waffles.

Review collected in partnership with Best Western
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Helpful?
1Thank Tom B
P K, Manager at Best Western Americana Inn, responded to this review

Thank you for your business we really appreciate it! We do try to make your stay easy and comfortable and we are happy to hear we are doing a great job, the Waffle situation seems a bit off as we have always had waffles. The kids love them. I will forward this on perhaps we were ordering a new machine,...

Berlin, Germany
Reviewed 16 September 2016

after spending an awful and disappointing night at the el primero boutique bed&breakfast hotel in san diego/chula vista, i ditched the second night i had booked there and spontaneously booked a night at the best western americana inn for 79 €. the best western americana inn definitely lives up to the corporate standards of the bw hotel chain. there was...

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Helpful?
2Thank travelk691
P K, Manager at Best Western Americana Inn, responded to this review

Thank you so much we are so happy that you enjoyed your stay and that you felt comfortable and relaxed, we love our big comfy beds. Please do come back and stay with us again if you are in the area!

Washington, USA
Reviewed 9 September 2016

Though our room was large and there were many places to put luggage, there was one thing that plagued our visit. The balcony above our room was collapsing. When we came back the afternoon of the first day, there was police caution tape draped down in front of our room. While I do appreciate their willingness to fix this problem,...

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Helpful?
Thank WindyRuth
P K, Manager at Best Western Americana Inn, responded to this review

Thank you for your assessment. We have a clean and well kept hotel, We are constantly updating our rooms as well as everything else. Our hotel is safe and I can assure we have our guests best interest at heart. We apologize if you were in any way concerned, we also appreciate you understanding of our willingness to fix the...

Reviewed 28 August 2016

This hotel is great if you need to be close to the Mexican Border. Make sure you get the shuttle early in the morning or else its too late. Room is clean and pool is nice as well. Most staff members are helpful. Good place to stay.

Review collected in partnership with Best Western
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Helpful?
Thank Linda B
P K, Manager at Best Western Americana Inn, responded to this review

Thank you! We appreciate the feedback, we are so happy that you enjoyed our pool and we agree about the shuttle to Mexico the earlier the better. Safe travels.

Southern, IN
Reviewed 4 August 2016

This hotel was recommended by the Cancer treatment center. Was very nice and the staff was really nice! Really close to the border and they have a shuttle thats included in the room rate. We will be staying again... Thanks to the manager and the staff..

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Helpful?
1Thank DeeLyons
P K, Manager at Best Western Americana Inn, responded to this review

We thank you so much for the feedback, we wish you were staying under better circumstances, but we are happy that we were able to make you trip easier with the transportation to the center and back. We understand that you have may choices and we are thankful that you will be choosing us again!

Reviewed 29 July 2016

The rooms have been remodeled and are comfortable, the staff had an impatient clerk. Wifi worked well, television was good, room was clean and well kept. Loud people at night but not motels fault. We stay here because of the medical shuttle service to TJ. The service is very beneficial for clinic visits.

Review collected in partnership with Best Western
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Helpful?
2Thank raymondk834
P K, Manager at Best Western Americana Inn, responded to this review

Thank you for the feedback, we are so happy that you enjoyed our remodeled rooms. We are very sorry that you were kept up by noisy guests, please in the future let us know and we can call the room anonymously and ask them to be respectful the other guests. Best of luck in your future trips to TJ.

Norwalk, United States
Reviewed 19 July 2016

Great service and very clean hotel. I would recommend this hotel to everyone. The front desk personnel are very friendly and very helpful. The price for the rooms are not bad compare to other hotels near by and don't look or are clean as this one.

Review collected in partnership with Best Western
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Helpful?
1Thank Albert M
P K, Manager at Best Western Americana Inn, responded to this review

Thank you so much, we do our best to keep our hotel clean and comfortable, so it is so great to hear that you were pleased. Thanks again for your patronage.

Mattapoisett, Massachusetts
Reviewed 8 July 2016

We were catching a cruise ship leaving San Diego. Took Amtrak down and caught a taxi to the hotel. Nice room, pleasant surroundings, good staff, free breakfast which was surprisingly generous, free shuttle to the cruise dock.

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Helpful?
Thank Charles T
P K, Manager at Best Western Americana Inn, responded to this review

Well we could not have said it better! We are so happy that you enjoyed your stay and we really appreciate the compliments!!

Reviewed 5 July 2016 via mobile

Family stayed here 2 nights, the room is small for family of 4. Beds are queens and comfortable. Looks like it was just remodeled, new bathroom fixtures and furniture and paint. They have free breakfast and wiry is really fast. We requested a quiet room and we got it at the end second floor facing the town homes. Hotel 2...

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Helpful?
1Thank MarkE0668
P K, Manager at Best Western Americana Inn, responded to this review

Thank you for your feedback, we are happy that you enjoyed your stay and we are happy that our WiFi was what you expected. It is great to hear that you were able to get some shopping done, the outlets are great! Please do come back!

Los Angeles
Reviewed 3 July 2016

A good motel experience. A clean, convenient room with mini-fridge and a mini-kitchen sink. The property was clean and well maintained, with notably friendly and efficient staff. An above-average continental breakfast with the option of outdoor tables and chairs. Adjacent to the I-5 but the traffic noise was minimal and our room was quiet. We were in town to visit...

Review collected in partnership with Best Western
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Helpful?
1Thank Joshua M
P K, Manager at Best Western Americana Inn, responded to this review

Thank you so much for your patronage, we do our best to keep a clean and comfortable hotel and we are so happy that you enjoyed your stay from our breakfast to our location..Please do come back if our are in our area.. best of luck in your travels.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
We are a gem situated near the Border of Mexico and very near downtown San Diego. We have close to 120 rooms! We have Free Hot Breakfast as well as Free WiFi, In Room Microwave/Fridge, LCD Flat Screen TV cable and HBO and Pool and Jacuzzi as well as Free off street parking and we have eateries in the adjacent parking lot. ... more   less 

Additional Information about Best Western Americana Inn

Address: 815 W San Ysidro Blvd, San Diego, CA 92173-1827
Region: United States > California > San Diego
Price Range: $134 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Americana Inn 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Best Western Americana Hotel San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#14 Best Value Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Americana Inn staff and other travellers.
6 questions
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Okinawa Prefecture, Japan
San Diego, California
over a year ago
Stockton, California
over a year ago
over a year ago

See all questions (6)

Questions? Get answers from Best Western Americana Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room facing the pool.”
raymondk834, 27 Apr 2017 | Read review
“Get first floor if cancer patient.”
debbiehalliwellm2015, 29 Mar 2017 | Read review
“Easy access to Interstate 5, but far enough away that freeway noise is negligible.”
418alfredd, 19 Jan 2017 | Read review
“We stayed in two, they were the same.”
Nothingbutfacts6, 14 Oct 2016 | Read review
“Do not stay on the second floor”
WindyRuth, 8 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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