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The US Grant

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#46 of 278 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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The US Grant
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2,350 Reviews from our TripAdvisor Community

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Showing 2,239: English reviews
San Diego, CA
Reviewed 7 July 2012

My wife and I spent our wedding anniversary here just to get away (we are locals). This hotel has the basics covered: Great location next to Horton Plaza and the Gaslamp District, great in-hotel restaurant, and lots of character but outfitted with modern furnishings. But what really set them apart was that the hotel staff really went above and beyond...

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Helpful?
Thank cooljw
Management response:

Dear Cooljw, Congratulations on another successful year of partnership and exploring life's love! We are so proud to have been your destination of choice and to have you stay with us as a local is all the more remarkable and special. We are always here to assist you, year in and year out, as you continue to mark the memories...

Reviewed 6 July 2012

Upon arrival we were greeting immediately by the front door staff who was every accommodating. Next the reception host furthered this warm welcome by sharing light humor with us and then informing us of an upgrade as a result of the full booking of the hotel. To our pleasing the suite was very nice as we looked forward to our...

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Helpful?
Thank Harvey C
Oslo, Norway
Reviewed 6 July 2012

I stayed at the US Grant for a San Diego conference. Thanks to British Airways I arrived one day late, and after a 44 hours trip from Europe it was a pleasure to arrive at the hotel. The room was great, the staff was efficient and helpful, and the location couldn´t be better. But the restaurant/bar was fairly expensive.

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Thank OsloMusikant
San Antonio, Texas, United States
Reviewed 5 July 2012

We recently stayed at the US Grant for six nights and found it to be fantastic. The hotel is in a great area and is just beautiful, with a classic charm. The customer service was fantastic as everyone from the valets to the front desk to the cleaning staff went out of their way to ensure we were taken care...

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Thank Roberto R
Palm Desert, California
Reviewed 4 July 2012

My parents selected the US Grant in San Diego as their vacation hotel while celebrating 40 years of marriage. Demi Ricario in the Guest Loyalty office was extremely helpful with arranging a surprise for them when they checked in. The Hotel uses software to alert their staff to special guest accommodations, and I was able to arrange my parent's favorite...

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Helpful?
Thank HeikoRott
Management response:

Mr. Rott, thank you for your comments on Demi's ability to navigate the needs and proclivities of our discerning global explorers! She is one of the greatest assets to our team and embodies what is means to be a Guest Loyalty Ambassador. Your recommendation of our hotel cannot go unmentioned either! We warmly receive this compliment and look forward to...

Honolulu, Hawaii
Reviewed 3 July 2012

I'm completely disappointed. it's a "luxury" hotel outside but not inside. You guys should check your invoice when leaving and may have to call back to them to correct mistakes. How annoying and unprofessional! I had a SPG starwood breakfast package. However, the staff didn't know what it is, so they changed words on what's available for the breakfast package...

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Helpful?
2Thank sunshiny05
Management response:

We apologize for not providing you with a luxury experience because of the incorrect charges that reflected on your invoice as well as the unsatisfactory condition of your room - having found items that were overlooked by our staff. We are regretfully sorry that this had ruined your impression of our property, but most importantly it had ruined your stay....

Los Angeles, California
Reviewed 3 July 2012

The US Grant is an old, classic hotel but well maintained and definitely clean. I lucked out with a Deluxe room on the SPG floor, which meant an overall larger room and better layout. One of my co-workers had a similar room type but on a different room, and their room was definitely not as nice. The windows were rather...

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Thank haioson
Fort Worth
Reviewed 2 July 2012

My husband and I stayed here for a San Diego Padres game. I would like to start with the positives. The hotel is gorgeous and is very centrally located to exactly what we wanted to do. The room was beautiful, bed was comfortable, and the shower was great. The Gas Lamp district is one street over and it was fantastic....

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2Thank mrsslovestotravel
Management response:

We are delighted to know that you found our hotel's location and furnishings impressive. We acknowledge the fact that you are a frequent traveller and have extensive knowledge and experience of what other hotels offer. However, we are greatly disappointed to learn that we have failed to deliver our service promise in regards to the cleanliness of your room and...

Denver, Colorado
Reviewed 2 July 2012

The US Grant is Uniquely Satisfying! As a luxury collection property, it is regal and just walking in makes you feel very good. The turn down service is nearly a thing of the past, complete with chocolates on the pillows, towels on the floor at the bed side, and music gently playing as you walk in your room. ALL personnel...

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Thank 50states7continents
Edinburgh, United Kingdom
Reviewed 30 June 2012

I arrived at the US Grant hotel today to find that the suite I booked had no bed for my son, the suite was booked through Expedia and was one of six hotels that I had booked for a tour around California. All the rooms were booked for two adults and one child and the first three have been very...

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3Thank ACKREVIEWS
Management response:

We deeply apologize for not having been able to provide you with an exceptional experience during a very special time with your family. Our leadership team was aware of your expectations and had tried to contact you during your stay to offer you another room that would have been more suitable for you and your family. It is unfortunate that...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our Luxury San Diego Hotel offers an exquisite experience in one of America's finest cities. The US Grant has a luxury experience with a historic feel to make your trip to San Diego memorable. ... more   less 

Additional Information about The US Grant

Address: 326 Broadway, San Diego, CA 92101
Region: United States > California > San Diego > Downtown
Price Range: $299 - $868 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The US Grant 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
The Us Grant Hotel San Diego
Us Grant San Diego
Hotel Style:
#6 Romantic Hotel in San Diego
#18 Luxury Hotel in San Diego
#18 Green Hotel in San Diego
#26 Business Hotel in San Diego
#32 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from The US Grant staff and other travellers.
15 questions
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Questions? Get answers from The US Grant staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Disability accessible rooms are by the elevators; others can be a long walk. If you need an ADA compliant room be sure to ask!”
 of 5 bubbles RDM888, 23 Feb 2017 | Read review
“The corner rooms are slightly larger than others, but you do pay more.”
 of 5 bubbles amyd20, 18 Feb 2017 | Read review
“Upgrade to a suite if you are able. Quite lovely.”
 of 5 bubbles Stratagee, 15 Feb 2017 | Read review
“Do not get a room close to the elevator as guest come in throughout the night, as late as 2:00am.”
 of 5 bubbles EGRap, 15 Feb 2017 | Read review
“Great hotel only parking is Valet, lost of pets we saw”
 of 5 bubbles DSA92592, 13 Feb 2017 | Read review
5 of 5