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THE US GRANT, a Luxury Collection Hotel, San Diego

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Traveller (1226)
Room & Suite (529)
Dining (71)
Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“gaslamp district”(259 reviews)
“signature suite”(34 reviews)
“landmark suite”(25 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
All hotel details
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,645)
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2,514 results
Traveller rating
1,507
633
221
83
70
Traveller type
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LanguageEnglish
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1,507
633
221
83
70
Show reviews that mention
All reviewsgaslamp districtsignature suitelandmark suitehorton plazabeautiful hotelturn down servicehomeless peoplestreet noisethe gas lamp districtbeautiful lobbyvalet parkingbottled waterconcierge deskcorner roombalboa parkconvention centeruss midway
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1 - 5 of 2,514 reviews
Reviewed 4 days ago via mobile

Although I read they had a recent renovation, it seems the rooms could have improved even more. The room's bathroom looked old, room service was not top, but the restaurant's staff were very kind. I thought it was expensive and wouldn't stay there again.

Thank Christian V
Reviewed 6 days ago via mobile

I really liked this hotel, the location is fantastic. Rooms a little small, but comfortable. Room had no bathtub. Valet parking (only option) is $45 per day (expensiveeee). Service is great, very friendly.

Thank OCDane
Reviewed 6 days ago via mobile

I really wanted to love this place. It’s gorgeous. But alas, my room had no shampoo or conditioner, which made me late for a meeting. I found this out after almost panicking because there was no toilet paper out. Luckily there was a spare roll....More

1  Thank YUM1111
Response from Robert B, Manager at THE US GRANT, a Luxury Collection Hotel, San DiegoResponded 4 days ago

Thank you for taking the time to share your valuable feedback and bringing it to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the...More

Reviewed 1 week ago via mobile

Very tasteful renovation of guest rooms. Well maintained luxury hotel. Well trained staff. Good location. Especially liked India Street and Little Italy area- a recommendation from hotel concierge. Gaslamp area awful and a waste. Pleased with my choice of The Grant.

Thank 35sp2016
Reviewed 1 week ago

I stayed at this hotel with my husband and son for 3 nights while my husband conducted business in the area. It is my feeling that we had some misunderstandings that contributed to our unhappiness with this hotel stay. Had a few things not happened...More

Thank heavycat69
Response from Vanessa T, Manager at THE US GRANT, a Luxury Collection Hotel, San DiegoResponded 1 week ago

Hello heavycat69, Thank you for taking the time to write such a detailed review of your experience. We greatly appreciate your gift of feedback. We also sincerely apologize that your stay started off on such an unfortunate tone. We assure you that your review has...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 203 - USD 586 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in San Diego
#14 Luxury Hotel in San Diego
#16 Green Hotel in San Diego
#26 Business Hotel in San Diego
#31 Family Hotel in San Diego
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 203 - USD 586 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in San Diego
#14 Luxury Hotel in San Diego
#16 Green Hotel in San Diego
#26 Business Hotel in San Diego
#31 Family Hotel in San Diego
Room types
Suites, Non-Smoking Rooms
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Traveller (1226)
Room & Suite (529)
Dining (71)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
kpharm03
6 August 2018|
AnswerShow all 3 answers
Response from mygaby | Reviewed this property |
If you are an SPG member it is free. Otherwise there is a fee, but you can go to the lobby for free WiFi
0
Votes
Room Tips
"Get a room facing the front of the hotel"
Read review
"Higher up is better"
Read review
"It may be San Diego but don't expect a view room. Interior rooms are quietest."
Read review
"Lots of street noise if on a low floor. Elevator area can get loud."
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