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Town and Country Resort & Convention Center

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Town and Country Resort & Convention Center
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3,451 Reviews from our TripAdvisor Community

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Showing 3,412: English reviews
Reviewed 1 week ago via mobile

My admin booked this room for me and she did a fantastic job. The room I received smelled of pets, pets urinating on the floor. I was given on alternative room which smelled just as bad as the first one. Staff guaranteed that no pets were allowed in the second room, but obviously this was incorrect. Not happy with this...

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Helpful?
Thank Jan M
Reuben M, Director of Rooms at Town and Country Resort & Convention Center, responded to this review

Dear Jan - Thank you for taking a moment to review your stay with us. I'm sorry to hear that the rooms were not up to guest satisfaction. If you wish to speak further about your visit, please reach out to me at rmedina@destinationhotels.com. We take all feedback seriously and it gives us an opportunity to improve. Regards, Reuben Medina...

Sherman Oaks, CA
Reviewed 1 week ago

I have stayed at this hotel once per year for many years during this special festival. With their remodeling, I enjoyed my stay even more this year. I had a lovely room on the second floor of the Royal Tower and it was nicely decorated. The room was very clean and smelled perfect. The Executive Assistant of the property is...

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Helpful?
Thank Harvey S
Reuben M, Director of Rooms at Town and Country Resort & Convention Center, responded to this review

Dear Harvey - Thank you for the amazing 5-star rating and review! We're happy you enjoyed the Thanksgiving weekend with us and had the opportunity to experience our newly renovated room! I will definitely let the team know of the great words you said about Barbara, Janet and Andrea! We look forward to having you back again soon! Regards, Reuben...

Pinellas County, FL
Reviewed 1 week ago

I stayed here for a 4 day festival weekend, out of convenience. I love old hotels - they typically have roomier rooms and details in unexpected places. Unfortunately, it seems as though the owners of this hotel have ignored the upkeep. One can definitely tell, that this was a fine hotel at some point - but not at this time....

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Helpful?
Thank BeachRunner5
Reuben M, Director of Rooms at Town and Country Resort & Convention Center, responded to this review

Dear BeachRunner5 - Thank you for taking a moment to review your stay. We are under new management and are scheduled to undergo a resort-wide renovation. I'm sorry to hear your visit wasn't up to guest satisfaction. We work hard on positive customer service, and it disheartens me to hear that our staff wasn't delivering the service you or anyone...

Fort Washington, Maryland, United States
Reviewed 1 week ago

We were attending a conference with about 2000 people. Our room was recently renovated - very nice. Our rating is based on that. Others had older rooms which were worn. The resort had 2 restaurants which were inadequate to handle the conference size. There were no other restaurants for dinner within walking distance. We had to get carry out simple...

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Helpful?
Thank Jim P
Reuben M, Director of Rooms at Town and Country Resort & Convention Center, responded to this review

Dear Jim - Thank you for taking a moment to review your stay and the 4-point review on the Town and Country. I'm happy to hear that you experienced our newly renovated Royal Palm Tower. Though we only have 2 sit down restaurants, we also have the Market and In Room Dining. Adjacent to us is the Fashion Valley Mall...

Candor, New York
Reviewed 1 week ago

Was here for the Aglow convention. We stayed in the Regency Towers. Our room was beautiful with 2 queen sized canopied beds. It was very clean and nicely furnished, The grounds are so pretty! They are well landscaped and extensive with 3 outdoors pools, hot tub,flowers( with of course lots of palm trees ) tables,fountains and surprises around every corner...

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Helpful?
Thank WBP_12
Reuben M, Director of Rooms at Town and Country Resort & Convention Center, responded to this review

Dear WBP_12 - Thank you for the great review and 5-point rating. I'm happy to hear you thoroughly enjoyed your stay with us and we hope you find a way back in the near future! Warmest Regards, Reuben Medina

Las Vegas, Nevada
Reviewed 2 weeks ago via mobile

I stayed at the Tosn & Country Resort when visiting San Diego and loved the accessibility to many tourist attractions, but thought my room offered a bit too much of the classic country feel and needs a bit of an update. I'm not a huge fan of carpet flooring for sanitary reasons and how they hold onto odors, and while...

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Helpful?
3Thank Brian M
Reuben M, Director of Rooms at Town and Country Resort & Convention Center, responded to this review

Dear Brian - Thank you for taking the time to review your stay. I'm happy to hear that our staff was friendly and helpful. We are scheduled to undergo a resort-wide renovation and the plans include removal the carpet in the rooms. The location of our hotel is definitely ideal for guests who wish to explore San Diego's local attractions!...

Phoenix, Arizona
Reviewed 2 weeks ago via mobile

First off I was here for a conference and it was selected at its hosting site. The grounds are very nice and the staff was very helpful. The hotel itself is still not very updated even though they've attempted to do a facelift. Some real negatives: room was not that clean, I drink coffee and tea and other than the...

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Helpful?
1Thank Anthony T
Reuben M, Director of Rooms at Town and Country Resort & Convention Center, responded to this review

Dear Anthony T - Thank you for taking a moment to review your stay. I am happy to hear that our staff was very helpful and that you enjoyed the grounds. However, I am disheartened to hear about the lack of service you received in your room. I have brought this to the attention of our Director of Housekeeping and...

Chicago, Illinois
Reviewed 3 weeks ago via mobile

There are a number of things wrong with this place -it's too spread out. I attended a conference & had to go from one end to another. I wouldn't recommend having a conference here. -Poor signage. I felt I was lost half the time. Why not put up more signs? Everyone's walking around w a map, in a daze. -...

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Helpful?
1Thank sannettie
Reuben M, Director of Rooms at Town and Country Resort & Convention Center, responded to this review

Dear Sannettie - Thank you for taking a moment to review your stay. I'm happy to hear you enjoyed one of our hand-tossed pizzas! I am excited to say we are undergoing a resort-wide renovation and have plans to make the layout of the resort more guest friendly. In the meantime we are also working on ordering more signage to...

Pattaya, Thailand
Reviewed 3 weeks ago

My third stay at this property and found service excellent. While there is everything on property, you are close to a huge mall and many fine dining spots within minutes. I stayed in room 2208 in Regency Tower. I can not fathom who designed this room. Arrived about midnite, checked in and found the room, however could not find a...

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Helpful?
Thank John N
Los Angeles, California
Reviewed 3 weeks ago via mobile

What a joke, this place advertises their new property online and the puts you up in a 1950's green shag carpet room. Room was musty and smelled. Please make sure when you book that you ask to stay in remodeled building!

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Helpful?
Thank traveler2132016
Reuben M, Director of Rooms at Town and Country Resort & Convention Center, responded to this review

Dear Traveler2132016 - Thank you for reviewing your stay with us. I apologize that the room you stayed in was not up to guest satisfaction. We are currently undergoing a resort-wide renovation that will dramatically enhance the overall guest experience. We encourage you to come back when it's complete and see the difference first hand. Regards, Reuben Medina

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in beautiful Mission Valley, the heart of San Diego. Convenient, central location provides easy access to all of the city's sites, businesses & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, beautiful bays & beaches. On property you will find tranquil grounds adorned with picturesque gardens & scenic walkways in addition to a full service spa, fitness center, 3 pools,large sunning deck and whirpool,4 restaurants & trolley stop. Shopping & golf adjacent. ... more   less 

Additional Information about Town and Country Resort & Convention Center

Address: 500 Hotel Cir N, San Diego, CA 92108-3005
Region: United States > California > San Diego
Price Range: $130 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Town and Country Resort & Convention Center 3.5*
Number of rooms: 900
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Sabre Hospitality Solutions, Booking.com, HotelsforEveryone, Cheap Tickets, Cancelon, Travelocity and Odigeo so you can book your Town and Country Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego
Hotel Style:
#29 Spa Hotel in San Diego
#34 Romantic Hotel in San Diego
#70 Family Hotel in San Diego
#78 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Town and Country Resort & Convention Center staff and other travellers.
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Questions? Get answers from Town and Country Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a remodeled room.”
 of 5 bubbles HarveyS975, 30 Nov 2016 | Read review
“Single Story rooms - near the front of the hotel had 4 poster beds”
 of 5 bubbles BeachRunner5, 28 Nov 2016 | Read review
“Ask for a newly renovated room”
 of 5 bubbles 678jimp, 28 Nov 2016 | Read review
“If you need a loud alarm clock, book it ahead, their were none available after check in”
 of 5 bubbles 364johnn, 16 Nov 2016 | Read review
“We were on an end wing of the towers, 4th floor. Quiet, nice view, and quick trip in elevator.”
 of 5 bubbles djs3612, 1 Nov 2016 | Read review
5 of 5
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